Cybercrime surge hits airlines across North America

According to the FBI and cybersecurity experts, a well-known cybercrime group has launched fresh attacks on the airline industry, successfully breaching the networks of several airlines in the US and Canada.

The hackers, identified as ‘Scattered Spider’, are known for aggressive extortion tactics and are now shifting their focus to aviation instead of insurance or retail, their previous targets.

Airline security teams remain on high alert despite no flights or operations being disrupted. Hawaiian Airlines and Canada’s WestJet have acknowledged recent cyber incidents, while sources suggest more affected companies may step forward soon.

Both airlines reported no impact on day-to-day services, likely due to solid internal defences and continuity planning.

The attackers often exploit help desks by impersonating employees or customers to access corporate systems. Experts warn that airline call centres are especially vulnerable, given their importance to customer support.

Cybersecurity firms, including Mandiant, are now supporting the response and advising firms to reinforce these high-risk entry points.

Scattered Spider has previously breached major casinos, insurance, and retail companies. The FBI confirmed it is working with aviation partners to contain the threat and assist victims.

Industry leaders remain alert, noting that airlines, IT contractors, and vendors across the aviation sector are at risk from the escalating threat.

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