T-Mobile launches priority network for emergency services

Emergency teams use T-Mobile’s priority network to stay connected during wildfires and hurricanes.

T-Mobile’s 5G and AI systems are transforming disaster response for first responders.

T-Mobile is expanding its support for emergency response teams by combining 5G, AI and drone technologies to boost disaster recovery operations. Its T-Priority service, launched last year, offers dedicated network slices to ensure fast, low-latency data access during crises.

US first responders in disaster-hit regions like Southern California and North Carolina have already used the system to operate body cams, traffic monitoring tools and mapping systems. T-Mobile deployed hundreds of 5G routers and hotspot devices to aid efforts during the Palisades wildfire and Hurricanes.

AI and drone technologies are key in reconnaissance, damage assessment and real-time communication. T-Mobile’s self-organising network adapts to changing conditions using live data, ensuring stable connectivity throughout emergency operations.

Public-private collaboration is central to the initiative, with T-Mobile working alongside FEMA, the Department of Defense and local emergency centres. The company has also signed a major deal to provide New York City with a dedicated public safety network.

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