Vodacom launches Smart Citizen app in South Africa

The Tambo District municipality in South Africa was provided with the Smart Citizen app which makes e-government a reality (link is external). The district’s partnership with Vodacom has also yielded Internet connectivity and a call centre for app deployment. The smartphone app enables citizens to monitor and report government services such as water and sanitation, while the municipality also uses the platform to quickly identify and react to complaints. The app is available in English and Xhosa, one of the local languages.