Vietnam accelerates modernization of foreign affairs through technology and AI
Social media adoption enhances Vietnam’s foreign information outreach.
The Ministry of Foreign Affairs of Vietnam spearheads an extensive digital transformation initiative in line with the Politburo’s Resolution No. 57-NQ/TW issued in December 2024. This resolution highlights the necessity of advancements in science, technology, and national digital transformation.
Under the guidance of Deputy Prime Minister and Minister Bui Thanh Son, the Ministry is committed to modernising its operations and improving efficiency, reflecting Vietnam’s broader digital evolution strategy across all sectors.
Key implementations of this transformation include the creation of three major digital platforms: an electronic information portal providing access to foreign policies and online public services, an online document management system for internal digitalisation, and an integrated data-sharing platform for connectivity and multi-dimensional data exchange.
The Ministry has digitised 100% of its administrative procedures, linking them to a national-level system, showcasing a significant stride towards administrative reform and efficiency. Additionally, the Ministry has fully adopted social media channels, including Facebook and Twitter, indicating its efforts to enhance foreign information dissemination and public engagement.
A central component of this initiative is the ‘Digital Literacy for All’ movement, inspired by President Ho Chi Minh’s historic ‘Popular Education’ campaign. This movement focuses on equipping diplomatic personnel with essential digital skills, transforming them into proficient ‘digital civil servants’ and ‘digital ambassadors.’ The Ministry aims to enhance its diplomatic functions in today’s globally connected environment by advancing its ability to navigate and utilise modern technologies.
The Ministry plans to develop its digital infrastructure further, strengthen data management, and integrate AI for strategic planning and predictive analysis.
Establishing a digital data warehouse for foreign information and enhancing human resources by nurturing technology experts within the diplomatic sector are also on the agenda. These actions reflect a strong commitment to fostering a professional and globally adept diplomatic industry, poised to safeguard national interests and thrive in the digital age.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!
