TRAI introduces new rules for voice, SMS plans and recharge flexibility
Despite these changes, TRAI ensures that the efforts to promote data inclusion remain intact, allowing providers to continue offering data-only or bundled plans.

The Telecom Regulatory Authority of India (TRAI) has introduced new rules requiring mobile service providers to offer separate recharge plans for voice calls and SMS for customers who do not use data. This change specifically caters to users, such as senior citizens or families with home broadband, who do not require mobile data.
Alongside this, TRAI has extended the validity of special recharge coupons from a maximum of 90 days to up to 365 days, providing consumers with more flexibility in managing their recharges. Telecom operators can now issue recharge vouchers in any denomination of their choice, though they must still offer at least one ₹10 voucher.
The rule removing the restriction on multiples of ₹10 for top-up vouchers aims to give consumers more convenient options for recharging their phones. Despite these changes, TRAI has ensured that the new rules will not reverse the government’s push for data inclusion.
Also, the mandate for separate voice and SMS plans will not affect the availability of data-only or bundled plans, allowing telecom providers in India to continue offering diverse options supporting all users’ data access.