TikTok struggles to stabilise US infrastructure after data centre outage
Technical disruptions continue to affect millions of users as TikTok works to restore full US platform functionality after a power failure at a data centre.
TikTok says recovery of its US infrastructure is progressing, although technical issues continue to affect parts of the platform after a data centre power outage.
The disruption followed the launch of a new US-based entity backed by American investors, a move aimed at avoiding a nationwide ban.
Users across the country reported problems with searches, video playback, posting content, loading comments and unexpected behaviour in the For You algorithm. TikTok said the outage also affected other apps and warned that slower load times and timeouts may persist, rather than returning to normal performance.
In a statement posted by the TikTok USDS Joint Venture, the company said collaboration with its US data centre partner has restored much of the infrastructure, but posting new content may still trigger errors.
Creators may also see missing views, likes, or earnings due to server timeouts rather than actual data loss.
TikTok has not named the data centre partner involved, while severe winter storms across the US may have contributed to the outage. Despite growing scepticism around the timing of the disruption, the company insists that user data and engagement remain secure.
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