Ticketmaster under fire for misleading Oasis ticket sales
CMA urges Ticketmaster to improve transparency for buyers.
Ticketmaster is facing scrutiny from the UK’s Competition and Markets Authority (CMA) over concerns it may have breached consumer protection laws during the recent sale of Oasis reunion tour tickets.
The CMA launched an investigation after fans complained about steep prices and a lack of transparency.
The watchdog highlighted issues with Ticketmaster’s ‘platinum’ ticket labelling, which often carried price tags more than double the standard rate.
Despite the inflated costs, the tickets did not offer better seating or added benefits. Buyers were reportedly unaware of this, leading to confusion and frustration.
Another point of concern was Ticketmaster’s handling of standing room tickets. A lower-priced category was sold off early, leaving many fans in long online queues only to be met with pricier alternatives, with little explanation provided at the time of purchase.
The CMA is now working with Ticketmaster to ensure greater clarity for consumers moving forward. It expects the platform to make changes that will help fans make better-informed decisions when buying tickets in the future.
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