Taiwan introduces stringent regulations to combat telecom fraud

The National Communications Commission (NCC) has introduced new regulations to curtail telecom fraud in Taiwan significantly. These measures establish a comprehensive framework to identify users categorised as ‘high-risk’ based on their repeated involvement in fraudulent activities. As a result, these high-risk users will face strict limitations and be permitted to apply for only three telephone numbers across the three major telecom providers within three years. The initiative is designed to deter fraudulent behaviour by restricting access to essential communication services.

Moreover, these regulations align with the recently enacted Fraud Hazard Prevention Act, which provides a foundational legal framework for addressing and mitigating fraud within the telecom sector. The NCC also prioritises collaboration with governmental agencies such as the National Police Agency (NPA) and the National Immigration Agency (NIA). That partnership aims to develop a comprehensive strategy for effectively combating telecom fraud and protecting consumers.

To further this goal, the NCC implements advanced verification systems allowing telecom companies to access NIA and NPA databases. That access will enable them to reauthenticate user identities upon receiving fraud alerts, ensuring that only legitimate users can access telecom services. This proactive approach fosters a safer environment for subscribers and empowers providers to make informed decisions to prevent fraud before it occurs.

In addition to these domestic initiatives, the NCC focuses on the international dimensions of telecom fraud, particularly regarding international roaming services. Under the new regulations, telecom providers must verify that users activating roaming services have entered Taiwan and can present appropriate identification.

That crucial measure aims to curb the misuse of these services for fraudulent purposes. Furthermore, the NCC plans to monitor high-risk offshore telecom operators, assessing their involvement in fraudulent activities and exploring the potential need for mutual legal assistance agreements with their home countries to strengthen enforcement efforts.