Tackling internet fragmentation: A global challenge at IGF 2024

At the Internet Governance Forum (IGF) 2024 in Riyadh, the main session ‘Policy Network on Internet Fragmentation’ delved into implementing Article 29C of the Global Digital Compact (GDC), which seeks to prevent internet fragmentation. A diverse panel comprising government officials, technical experts, and civil society representatives highlighted the multifaceted nature of this issue and proposed actionable strategies to address it.

The scope of internet fragmentation

Panellists underscored that internet fragmentation manifests on technical, governance, and user experience levels. While the global network of over 70,000 systems remains technically unified, fragmentation is evident in user experiences. Anriette Esterhuysen from the Association for Progressive Communications pointed out, ‘How you view the internet as fragmented or not depends on whose internet you think it is.’ She stressed that billions face access and content restrictions, fragmenting their digital experience.

Gbenga Sesan of Paradigm Initiative echoed this concern, noting that fragmentation undermines the goal of universal connectivity by 2030. The tension between a seamless technical infrastructure and fractured user realities loomed large in the discussion.

Operationalising the GDC commitment

Alisa Heaver from the Dutch Ministry of Economic Affairs and Climate highlighted the critical role of Article 29C as a blueprint for preventing fragmentation. She called for a measurable framework to track progress by the GDC’s 2027 review, emphasising that research on the economic impacts of fragmentation must be prioritised. ‘We need to start measuring internet fragmentation now more than ever,’ Heaver urged.

Strategies for collaboration and progress

Multistakeholder cooperation emerged as a cornerstone for addressing fragmentation. Wim Degezelle, a consultant with the IGF Secretariat, presented the Policy Network on Internet Fragmentation (PNIF) framework, while Amitabh Singhal of ICANN highlighted the IGF’s unique position in bridging technical and policy divides. Singhal also pointed to the potential renewal of the IGF’s mandate as pivotal in continuing these essential discussions.

The session emphasised inclusivity in technical standard-setting processes, with Sesan advocating for civil society’s role and audience members calling for stronger private sector engagement. Sheetal Kumar, co-facilitator of the session, stressed the importance of leveraging national and regional IGFs to foster localised dialogues on fragmentation.

Next steps and future outlook

The panel identified key actions, including developing measurable frameworks, conducting economic research, and utilising national and regional IGFs to sustain discussions. The upcoming IGF in 2025 was flagged as a milestone for assessing progress. Despite the issue’s complexity, the panellists were united in their commitment to fostering a more inclusive and seamless internet.

As Esterhuysen aptly summarised, addressing internet fragmentation requires a concerted effort to view the digital landscape through diverse lenses. This session reaffirmed that preventing fragmentation is not just a technical challenge but a deeply human one, demanding collaboration, research, and sustained dialogue.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.