Singapore implements new code of practice for social media platforms

Singapore’s Online Safety Act establishes a new code of practice for platforms to ensure online safety and protect user privacy.

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The Online Safety (Miscellaneous Amendments) Act of Singapore aims to protect user privacy online by establishing a code of practice for platforms to ensure online safety and protect user privacy. Social media platforms are required under the new code of practice to inform users of complaints, refrain from running advertisements that might harm young users’ mental health, and submit yearly safety reports for posting on the Infocomm Media Development Authority’s (IMDA) website. Platforms like Facebook, TikTok, and Twitter are included in this. If they don’t comply, companies will risk penalties or service suspension.

Platforms are required by the code of practice to create community policies specifying content limitations and to implement those policies through efficient content moderation. Tools for managing security, hiding hazardous information, and limiting visibility should be available to users. Additionally, platforms must develop policies for younger users that include simple safety instructions. Platforms must offer options for parents and guardians to control their children’s safety and report dangerous content. They must ensure children’s accounts do not get harmful adverts or suggestions. Users who use high-risk phrases should be given local safety advice, and platforms should respond to user complaints immediately and let users know about any steps taken.

To assist consumers in selecting the best social media platform for a secure user experience, IMDA will regularly publish online security reports from various social media platforms. The first batch is anticipated in 2024. Josephine Teo, Minister of Communications and Information, highlights the need to safeguard young users and promote responsible behavior and consumption.