Policy void threatens the rights of mobile users in Arab countries

A new report was published by Social Media Exchange on Dependent Yet Disenfranchised: The Policy Void that Threatens the Rights of Mobile Users in Arab States. According to the research, the terms of service and privacy policies of mobile telecom operators in the Arab region do not provide enough safeguards to human rights online. Operators do not make their policy documents accessible to their customers; out of the 66 mobile telecom operators studied, only fourteen publish their terms of service, and seven publish the privacy policies. Moreover, they neither publish transparency reports nor provide remedy mechanisms to address complaints related to the freedom of expression.