Poland charged Amazon with practices violating collective consumer interests

On 1 February 2023, the Poland Office of Competition and Consumer Protection (UOKiK) pressed charges against Amazon. The charges address practices that mislead consumers about the time of concluding the sales agreement, product availability, delivery deadlines, and consumers’ rights about ‘guarantee for delivery’.

Since September 2021, UOKiK has been investigating Amazon operations after it received complaints about the company’s service. Amazon risks a fine up 10% of its turnover.