OpenAI brings ChatGPT back to WhatsApp across the EEA

OpenAI has restored ChatGPT on WhatsApp across the European Economic Area (EEA), allowing users to access the chatbot through the verified 1-800-CHATGPT contact number.

Users can start chatting by messaging +1-800-242-8478 on WhatsApp without creating or linking a ChatGPT account. Availability is determined by the country code associated with the user’s WhatsApp number and may roll out gradually across the region.

ChatGPT on WhatsApp supports text conversations in multiple languages, image uploads, voice notes, and image generation. Users who link their ChatGPT accounts receive higher usage limits, though linking remains optional.

Usage limits, and OpenAI says the service is intended for users aged 13 and over. As with other ChatGPT products, the company warns that responses may contain mistakes.

The launch expands OpenAI’s presence of messaging platforms, following ChatGPT integrations with Kakao in South Korea and Viber in supported markets.

Why does it matter?

The return of ChatGPT on WhatsApp makes generative AI more accessible by bringing it into one of the world’s most widely used messaging platforms. Users can interact with the chatbot without downloading a dedicated app or creating an account, lowering barriers to adoption.

The rollout also reflects a broader trend towards embedding AI assistants within familiar communication platforms rather than requiring users to switch between separate applications. As messaging services become gateways to AI, they are increasingly evolving into everyday productivity and information tools.

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