Online safety agreement signed by eSafety and OAIC in Australia

Australia’s eSafety Commissioner and the Office of the Australian Information Commissioner have signed a memorandum of understanding to strengthen cooperation on issues where online safety and privacy intersect.

The agreement formalises communication pathways between the two regulators and builds on existing collaboration. It covers matters including age-assurance requirements under Australia’s online industry codes and standards, as well as compliance by age-restricted platforms with Social Media Minimum Age obligations.

eSafety Commissioner Julie Inman Grant stated: ‘Both regulators have always recognised that combatting certain harms requires privacy and safety to go hand in hand. For example, at eSafety we knew from the outset our implementation of the Social Media Minimum Age would need to recognise important rights, including the right to privacy.’

She added: ‘Our commitment to continue working collaboratively with the OAIC gives formal recognition to that principle and sets out how we will balance and promote privacy and safety for everyone.’

Inman Grant also linked the agreement to emerging risks associated with new technologies and wider regulatory requirements around age assurance. Grant expanded: ‘It comes at an important time, when the proliferation of new technologies like artificial intelligence is amplifying risks and we are increasingly requiring industry to deploy age-assurance technologies that meet their regulatory obligations and respect privacy in the Australian context.’

Australian Information Commissioner Elizabeth Tydd said the memorandum would support the OAIC’s work in monitoring and responding to emerging online privacy risks and help both agencies deliver their statutory functions under the Online Safety Act.

Tydd added: ‘With this memorandum, we’re not only formalising cooperation, but building a foundation where privacy protections and online safety initiatives can better address specific harms side by side, ensuring Australians can be protected when interacting online.’

Why does it matter?

A growing number of online safety measures now depend on systems that also raise privacy questions, especially age-assurance tools and other platform controls involving personal data. The agreement gives both regulators a clearer basis for coordinating oversight as Australia expands enforcement around child safety, platform obligations, and emerging technologies such as AI.

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