Nova Scotia launches five person AI team to support government operations
Public sector adoption of AI grows as Nova Scotia introduces new roles and systems focused on improving workflows and simplifying access to government services.
Nova Scotia will recruit a five-person team to help integrate AI into provincial government operations, marking a more structured push to introduce AI tools into public service work across Canada. Jennifer LaPlante, deputy minister of cybersecurity and digital solutions, said the group will develop protocols for staff across departments as the province expands its use of AI.
The team is expected to identify tools that could improve productivity and efficiency in government work, including systems such as Microsoft Copilot for tasks like drafting documents and summarising information. The move suggests that Nova Scotia is shifting from limited experimentation towards a more organised approach to AI adoption in public administration.
Officials say existing rules already govern the use of some AI meeting tools and virtual assistants, while a broader responsible-use policy is still being developed. That places the province’s AI push within a wider effort to balance innovation with security, oversight, and system protection.
Funding will come from a C$4.4 million investment to establish AI capabilities during the current fiscal year. Part of that budget will go towards licences and software, with room for the team to grow over time.
The department has also launched an AI chatbot, Scottie, to answer public questions about government services. According to officials, the tool retrieves information from existing government sources rather than generating new content, suggesting an effort to limit risk while expanding AI use in public-facing services.
Taken together, the measures point to a broader effort to embed AI more formally into provincial government operations, not only through tools and staffing but also through internal rules governing its use.
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