New AI tool boosts delivery of children’s support plans
Faster special needs support thanks to AI-assisted report writing.
In the US, Stoke-on-Trent City Council has introduced AI to speed up the production of special educational needs reports amid growing demand. The new system is already showing results, with 83% of plans issued within the 20-week target in April, up from just 43% the previous year.
Traditionally compiled by individual case workers, Education, Health and Care Plans (EHCPs) are now being partially automated using AI trained to extract information from psychological and medical documents.
Despite the use of AI, a human case worker still reviews each report to check for accuracy and ensure the needs of the child are properly represented.
The aim is to improve both efficiency and the quality of reports by allowing staff to focus on substance rather than repetitive formatting tasks.
Councillors welcomed the move, highlighting the potential of technology to reduce backlogs and improve outcomes for families.
Alongside the AI rollout, the US council has hired more educational psychologists, reformed the application process, and increased early intervention efforts to manage rising demand.
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