New AI guidelines aim to cut NHS waiting times
The NHS will use AI to automate documentation and focus more on patient care.
The UK government has announced new guidelines to encourage the use of AI tools in the NHS, aiming to streamline administrative processes and improve patient care. AI that transcribes spoken conversations into structured medical documents will be used across hospitals and GP surgeries.
Reducing bureaucracy is expected to free clinicians to spend more time with patients. Early trials of ambient voice technologies, such as those at Great Ormond Street Hospital, show improvements in emergency department efficiency and clinician productivity.
AI-generated documentation is reviewed by medical staff before being added to health records, preserving patient safety and ensuring accuracy. Privacy, data compliance, and staff training remain central to the government’s guidelines.
NHS England evaluations indicate AI integration is already contributing to shorter waiting times and an increase in appointment availability. The technology also supports broader NHS goals to digitise care, reduce costs, and enhance diagnostic accuracy.
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