Italy suspends DeepSeek AI app amid data protection concerns
The popular AI app DeepSeek remains operational for existing users in Italy despite its removal from app stores.
The Chinese AI app DeepSeek was removed from Apple and Google app stores in Italy on Wednesday, following a request by the country’s data protection authority for information on its handling of personal data. Italy’s Garante regulator gave DeepSeek 20 days to clarify what data it collects, its sources, purposes, and whether it is stored in China. Concerns over safeguarding underage users, potential bias, and risks of electoral interference were also highlighted by Garante chief Pasquale Stanzione.
The app, which recently surpassed ChatGPT in downloads from Apple’s App Store, remains functional for Italian users who had already installed it. It is also still available in other European Union countries and the UK. Ireland‘s Data Protection Commission has also sought details about DeepSeek’s data processing practices for Irish users, while Germany‘s government has voiced concerns about potential AI-driven election interference ahead of its February vote.
Italy’s Garante is known for its proactive stance on AI regulations, having temporarily banned ChatGPT in 2023 over alleged breaches of EU privacy laws. DeepSeek, which touts itself as a cost-efficient alternative to U.S. AI services, has faced mounting scrutiny as it gains popularity. Meanwhile, Irish regulators noted that DeepSeek has not designated Ireland as its EU headquarters, complicating oversight under EU data protection rules.