Indian banks turn to AI for revenue growth
Banks now prioritise AI-led growth over operational cost savings.
Indian banks and financial institutions are deploying AI at scale to increase revenue generation. Post-pandemic digitisation has accelerated adoption beyond pilot projects.
Executives say AI deployment now focuses on customer engagement, credit decisions and risk management. Indian revenue growth is replacing cost reduction as the primary objective.
Industry leaders highlight a shift towards agentic AI, where autonomous systems perform complex business tasks. Banking workflows are increasingly handled with minimal human intervention.
Cloud providers say Indian finance is entering a mature AI phase. Digital infrastructure investments are expected to deepen competitive advantage across the sector.
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