Heathrow explores AI to ease air traffic congestion

The new AI technology aims to enhance flight safety.

a jet flying in the sky

Heathrow Airport, one of the world’s busiest, is trialling an advanced AI system named ‘Amy’ to assist air traffic controllers in managing its crowded airspace. Handling nearly half a million flights annually, Heathrow aims to improve safety and efficiency through real-time data and advanced tracking capabilities provided by the AI system.

Amy integrates radar and 4K video data to give controllers a detailed visualisation of aircraft positions, even when out of sight. Designed by NATS, the UK’s air traffic management agency, the system offers vital information such as flight numbers and aircraft types, helping controllers make faster, more informed decisions. After testing on over 40,000 flights, NATS plans to fully operationalise a ‘digital contingency tower’ by 2027 to ensure backup in emergencies.

Despite its promise, experts caution against over-reliance on AI. They highlight potential limitations, such as insufficient contextual judgment and challenges in handling unexpected scenarios. Colin Rigby from Keele University emphasised that AI should complement human operators rather than replace them.

The adoption of similar AI-driven solutions is being explored by major airports worldwide, including those in Singapore, New York, and Hong Kong, signaling a shift toward digital transformation in air traffic management.