Few Americans rely on AI chatbots for news

Only about 2 percent of U.S. adults say they often get news via AI chatbots, while 7 percent say they do so sometimes.

Pew Research, AI chatbots, ChatGPT, news consumption, U.S. adults, survey data, news usage, media trends

A recent Pew Research survey shows that relatively few Americans use AI chatbots like ChatGPT to get news. About 2 percent say they often get news this way, and 7 percent say they do so sometimes.

The majority of US adults thus do not turn to AI chatbots as a regular news source, signalling a limited role for chatbots in news dissemination, at least for now.

However, this finding is part of a broader pattern: despite the growing usage of chatbots, news consumption via these tools remains in the niche. Pew’s data also shows that 34 percent of US adults report using ChatGPT, which has roughly doubled since 2023.

While AI chatbots are not yet mainstream for news, their limited uptake raises questions about trust, accuracy and the user motivation behind news consumption.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!