Digital transformation progress in the Caribbean Netherlands

The Netherlands aims to streamline government services in the Caribbean and facilitate economic growth through digitalisation.

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The Netherlands has made significant progress in its one-year digital transformation programme in the Caribbean Netherlands and its constituent countries, Aruba, Curaçao, and St Maarten.

At the programme’s start, 85% of citizens in the Caribbean Netherlands had access to home internet, but one in five lacked digital proficiency. Saba and St Eustatius faced the challenges of expensive and unreliable internet access.

A lack of digital infrastructure hinders information access, requiring residents to individually notify government organizations of essential changes, such as address updates. To address these issues, the Netherlands upgraded digital public infrastructure to improve affordability, coverage, and device access. The government also prioritised education initiatives to enhance digital literacy and strengthen privacy and cybersecurity measures.

In November 2023, State Secretary for Digitalisation, Alexandra van Huffelen, and the Executive Council signed the ‘Saba Package’ agreement for the island of Saba. The package aims to prioritise economic diversification, climate resilience, and governance, with a particular emphasis on digitalisation to streamline access to government services and facilitate economic growth.

Why does it matter?

By improving internet access, digital infrastructure, and fostering digital literacy and cybersecurity measures, the Dutch and island governments aim to enhance information access, streamline government services, and facilitate economic growth. Collaboration with constituent countries and participation in regional pacts further promote digital transformation in the region.