Dell to launch AI initiative for communications service providers

Dell has launched the Dell AI for Telecom Program, a strategic initiative to streamline the integration of AI solutions for communications service providers (CSPs). The program addresses the rising demand for advanced technologies in the telecommunications sector, empowering CSPs to optimise operations and meet evolving customer needs.

A cornerstone of this initiative is the expanded partnership with NVIDIA, which focuses on co-developing customised AI solutions through the Dell AI Factory. The program aims to enhance network performance and customer service, offering solutions such as advanced customer care platforms, operational automation, and robust network troubleshooting capabilities.

Dell is forging strategic partnerships with key industry players to drive innovation and expedite AI adoption. For example, its collaboration with Lintasarta, an Indonesian ICT solutions provider, aims to offer GPU-as-a-Service to national businesses, granting them access to high-performance AI infrastructure.

Furthermore, Dell is working with SK Telecom to develop an AI chat agent and the Mobile Network Operator (MNO) AI Platform, seamlessly integrating AI into existing business support systems to streamline telecom operations. To bolster these initiatives, Dell Professional Services will assist CSPs in strategising, implementing, and managing AI solutions tailored explicitly for the telecommunications sector. Overall, these concerted efforts position Dell’s initiatives as pivotal in driving network cloud transformation, reducing operational costs, and unlocking new revenue streams through innovative AI applications.