Bridging the digital divide with Public ICT Access Centres for access to free ICT literacy training and online education

The Ministry of Digital Transformation is establishing Access Centres nationwide to combat digital disparities. These centers offer free ICT literacy training and online education in collaboration with various organizations, aiming to bridge the digital divide especially affecting underserved populations. Twelve centers are already installed, with five operational presently.

In September 2022, the Ministry of Digital Transformation committed itself to the unveiling of up to 50 ICT Access Centres across the country by the year’s end. The commitment came on the heel of the release of the UNDP’s Digital Readiness Assessment Report in March 2022, which highlighted key problem areas for the country in its quest for whole-of-government, whole-of-society digital transformation as including:

1. The lack of access to broadband internet in public spaces and schools, regardless of area within the country.
2. Older residents and those outside of urban centres receive reduced digital benefits.
3. The effects of COVID-19 exacerbated digital divides on education level.

The Access Centres allow visitors to Connect and Create, Educate and Innovate, while the government has partnered with key organisations such as the Adult Literacy Tutors Association (ALTA) Online Programme, YTEPP, and the Microsoft Philanthropic Group to bring these goals to fruition.

To this date, twelve centres have been installed, while five are open and ready to serve.