The Bangladesh Telecommunication Regulatory Commission (BTRC) intends to notify mobile network operators (MNOs) that offering Internet packages of shorter duration that seven days is prohibited due to numerous complaints received about the mobile services. The BTRC also plans to rank mobile operators based on service quality and make the ranking publicly available for increased consumer protection.
Internet access is growing rapidly, yet large groups of people remain unconnected to the Internet. As of 2015, about 43% of people had access to the Internet (in developing countries only 34%). Access to ICTs is part of the Sustainable Development Agenda, which commits to ‘significantly increase access to ICTs and strive to provide universal and affordable access to the Internet in least developed countries by 2020’ (Goal 9.c).