The government of Australia has introduced the new Universal Service Guarantee (USG) which is an update to the long existing Universal Service Obligation (USO). The USG which was announced on 5 December 2018 has the primary aim of ensuring that all Australians have access to broadband services. The USG assures all Australian homes and businesses of the government's commitment to provide them access to broadband and voice services regardless of their locations. The USG will leverage Australia’s National Broadband Network and the expanded mobile coverage services under the Mobile Black Spot Programme to fulfil this objective.
Internet access is growing rapidly, yet large groups of people remain unconnected to the Internet. As of 2015, about 43% of people had access to the Internet (in developing countries only 34%). Access to ICTs is part of the Sustainable Development Agenda, which commits to ‘significantly increase access to ICTs and strive to provide universal and affordable access to the Internet in least developed countries by 2020’ (Goal 9.c).