EUDI Wallet and EU Business Wallet as Tools for Enhancing the European Digital Single Market – WS 01 2026

27 May 2026 07:30h - 08:30h

EUDI Wallet and EU Business Wallet as Tools for Enhancing the European Digital Single Market – WS 01 2026

Session at a glanceSummary, keypoints, and speakers overview

Summary

The discussion focused on whether the European Digital Identity Wallet and the proposed business wallet can become key infrastructure for a more integrated European digital single market, especially by addressing fragmented trust and identity systems across Europe.[5-6][27-29] Norbert Sagstetter explained that the EU’s new framework requires all member states to offer a voluntary European Digital Identity Wallet by the end of 2026, built on common specifications and intended to work interoperably across the Union.[40-45] He said the wallet is designed to let citizens identify themselves, sign documents, and share verified attributes and documents under user control, as an alternative to platform-based identification.[46-64]


On the business side, Sagstetter argued that cross-border identification and communication for companies is still not seamless, and that the business wallet is meant to enable legally effective document exchange and interoperable communication between businesses and administrations.[70-80] Benjamin Knirsch said SMEs face fragmented procedures, platforms, and reporting requirements across Europe, and that a business wallet could reduce administrative burdens through reusable verified information and the once-only principle.[98-106] He warned, however, that simplification would fail if interoperability were not extended broadly, including to municipalities, and if the system created parallel structures or uneven access among firms.[107-110] Pedro Oliveira likewise supported the proposal as a simplification and compliance tool, citing use cases such as commercial registers, UBO data, due diligence requirements, KYC, and possible links to product passports and EU company identifiers.[119-145]


Several speakers stressed conditions for adoption. Oliveira said the system should build on existing infrastructure and authoritative data sources, while calling for faster implementation and broader public-sector participation.[146-153] Jaromir Talir reported that domain registries have long struggled with registrant identification, and said EUDI wallet pilots showed promise for verification, authentication, and issuing credentials such as proof of domain ownership; he added that testing sandboxes and some early national wallets already exist.[204-227] Sagstetter said uptake will depend on combining convenience, security, and data protection, and on making the wallet attractive through everyday use cases such as payments.[232-246]


A major point of debate concerned digital sovereignty. Sebastiano Toffoletti argued that wallet deployment still depends heavily on U.S. mobile ecosystems and hyperscalers, creating a strategic vulnerability that Europe should not ignore.[161-180] He also suggested that, if designed properly, wallets could help create mass adoption for European digital alternatives.[183-195] Others replied that the regulation does not mandate a specific hyperscaler, that common EU standards are needed to avoid fragmentation, and that European sovereignty should be open and collaborative rather than isolationist or protectionist.[198-200][252-264][316-317][323-327] In closing, participants broadly agreed that the wallets could bring major benefits for citizens and businesses if they are interoperable, trusted, secure, integrated with existing systems, and attractive enough to achieve widespread use.[349-360][363]


Keypoints

The overall purpose of the discussion was to examine whether the European Digital Identity Wallet and the proposed EU business wallet can become a foundational layer for the digital single market by reducing fragmentation in trust, identity, and cross-border administrative and commercial interactions across Europe. [3-6][27-29][349-357]


– The panel framed Europe’s core problem as a digitally integrated single market that still suffers from fragmented identity and trust systems, and explored the wallets as a possible solution to enable seamless cross-border digital interactions. [3-6][33-35][70-80]


– Norbert Sagstetter explained that the European Digital Identity Wallet, entering implementation after the eIDAS framework update, is intended as an interoperable, user-controlled platform for identification, signatures, and sharing verified digital attributes and documents across the EU, with legal effect in public and private contexts. [40-54][60-65][87-92]


– A major focus was the business wallet’s potential to reduce administrative burden for companies-especially SMEs-by enabling reusable verified company data, smoother cross-border verification, easier dealings with authorities, procurement, tax/VAT procedures, and compliance processes, while supporting the once-only principle. [70-80][98-116][120-153]


– Several speakers stressed that adoption will depend on interoperability, usability, trust, and integration with existing systems rather than creating parallel structures; they also argued that all municipalities and authorities should participate to avoid a new fragmented landscape. [43-45][107-110][146-153][232-245][359-360]


– The discussion also highlighted strategic concerns about digital sovereignty and dependence on non-European infrastructure, especially U.S. hyperscalers and platforms. Some participants warned this could undermine the project’s sovereignty goals, while others argued the framework should remain open, non-isolationist, and based on standards, open-source components, and diversified implementation paths. [161-170][178-195][252-264][317-321][323-327][341-345][357-359]


The overall tone was constructive, policy-focused, and broadly supportive of the wallets as useful tools for simplification and integration, especially for businesses and SMEs. [101-105][119-125][159] It became more critical and strategic in the middle of the discussion when speakers raised concerns about technical dependency, sovereignty, market dominance, and adoption risks. [160-195][273-280] By the end, the tone shifted back toward pragmatic synthesis, emphasizing implementation, usability, openness, and the need to make the wallets attractive and trustworthy in practice. [232-245][349-362]


Speakers

– Nathan Meurens — CTO of EURid, the .eu registry; session facilitator.


– Norbert Sagstetter — Head of Unit for Digital Identity and Trust at the European Commission; responsible for the European Digital Identity Framework.


– Jaromir Talir — Representative of CZNIC, the Czech registry; responsible for the evolution of the Digital Identity Project; representing the Czech Republic in the eIDAS Technical Service Group for eIDAS Node Infrastructure; managing CZNIC EUDI Wallet large-scale pilot participation.


– Pedro Oliveira — BusinessEurope Director for Legal Affairs since 2018; working with BusinessEurope since 2009; has led areas such as consumer affairs, access to justice, company law, and corporate governance; contributor to several European Commission expert and stakeholder groups.


– Benjamin Knirsch — Policy Advisor for enterprise policy and legal affairs at SMEunited; represents the EU association of SMEs and craft organizations across more than 30 European countries.


– Sebastiano Toffoletti — Head of the Secretariat of the European Digital SME Alliance since 2008; representing Europe’s network of digital SMEs.


– Vittorio Bertola — From Open-Xchange.


– Minda Moreira — Session rapporteur / delivered the session statement.


– Online participant — Remote participant asking questions/comments.


Additional speakers:


– None identified beyond those listed above.


Full session reportComprehensive analysis and detailed insights

The session asked whether digital identity can become the next enabling layer of the European digital single market, after earlier integration steps around goods, services, payments, communications, and the .eu namespace.[3-6] Nathan Meurens, CTO of EURid and moderator, framed the discussion around a persistent gap in European integration: trust and identity remain fragmented, and the question is whether the European Digital Identity Wallet and the proposed business wallet can reduce that fragmentation through interoperability.[3-6][27-29] That question framed the rest of the panel and was echoed again in the closing summary.[349-357]


The panel brought together several distinct perspectives: Norbert Sagstetter from the European Commission, Jaromir Talir from the technical and registry community, Benjamin Knirsch from SMEunited, Pedro Oliveira from BusinessEurope, and Sebastiano Toffoletti from the European DIGITAL SME Alliance.[1-29] Across those perspectives, there was broad support for the wallets’ potential, but also repeated warnings about adoption, implementation, and digital sovereignty.[96-117][119-153][157-195][230-246]


Sagstetter explained the policy rationale and timeline for the European Digital Identity Framework. He said Europe’s digitalisation is still uneven: digital signatures may exist in law, but are not consistently accepted or understood across countries and sectors.[30-35] He noted that the Commission responded to a 2020 European Council call with a legislative proposal in 2021, and that the updated framework entered into force in May 2024, with the first major implementation milestone at the end of 2026.[35-41] By then, all member states are to offer citizens and residents a European Digital Identity Wallet on a purely voluntary basis.[39-41]


He described the EUDI wallet as a fully interoperable framework based on common technical specifications and a common legal framework.[43] Its main functions are to let users identify themselves with legal effect across the EU in public and private contexts, sign digitally, and share documents and proofs electronically.[44-45] He highlighted the “electronic attestation of attributes” as an important new concept that can represent many kinds of official and private documents, including mobile driving licences, educational declarations, certificates, and potentially health-related records.[46-53] He presented the wallet not as just another app, but as a standardised way to express and accept digital documents across Europe.[53-54]


A central part of Sagstetter’s argument was that Europe acted in part to avoid private platforms becoming the de facto identity providers of digital life.[55-59] He said the wallet is intended to give individuals control over what data they share, since each transmission requires explicit user consent.[60-63] He presented it as a citizen-controlled system governed by European law and supervised by independent authorities.[62-65]


Sagstetter then extended the same logic to legal entities through the proposed business wallet.[68-80] He argued that businesses, public administrations, liberal professions, and companies of all sizes still cannot identify themselves seamlessly across Europe, and often not even smoothly within their own country.[70-74] The proposed business wallet is meant to provide for legal entities something comparable to what the EUDI wallet provides for natural persons: legally effective exchange of documents across borders and an interoperable communication channel between businesses and administrations.[76-80] He added that this would connect with the natural-person wallet layer, since individuals still act on behalf of companies in defined roles.[77] At the time of the session, the proposal was still under negotiation; he said the aim was for the Council to reach a general approach by June and to conclude negotiations by the end of the year, with deployment potentially one or two years later depending on the outcome.[82-86]


He also clarified the acceptance obligations tied to the citizen wallet. Once operational, public administrations will have to accept it for identification and authentication, and private companies will have to accept it where strong customer authentication is required by law or contract.[87-91] He said this kicks in at the end of 2027.[91] As an example, he pointed to buying a SIM card, where identification is often legally required.[88-91] He also said users would be able to use the wallet for identification in social media contexts, including with very large online platforms.[92]


Knirsch focused on what the business wallet could mean for SMEs.[96-106] He argued that SMEs still face fragmented procedures, platforms, and reporting requirements across Europe, especially in border regions, and that this administrative fragmentation harms competitiveness.[97-101] In his view, the wallet could help create a more harmonised business environment and improve trust and legal certainty across borders.[101] He stressed that SMEs have limited resources and are particularly burdened by repeated verification and reporting demands, so a wallet that allows secure re-use of verified company information could make a practical difference.[102-106] He linked this directly to the once-only principle, arguing that SMEs should not have to submit the same information over and over again.[104-106]


Knirsch’s clearest warning was that simplification will fail if interoperability is partial.[107-110] He criticised the idea, present at the time in a European Parliament draft, that only municipalities above a certain population threshold would have to comply, arguing that SMEs often interact most with municipalities and that optional participation would simply recreate fragmentation.[107-110] He also warned that if some firms can use the wallet while others cannot, this would distort competition.[109-110] Alongside interoperability, he emphasised trust in data protection and cybersecurity as a condition for uptake.[111-112] For early SME use cases, he pointed to cross-border company verification, onboarding with banks, suppliers and platforms, public procurement, VAT and tax procedures, secure communication with authorities, and reducing repetitive reporting.[113-116] He favoured a phased rollout starting with a limited number of high-value use cases.[116-117]


Oliveira broadly agreed and said BusinessEurope saw the business wallet as one of the few EU initiatives likely to generate real value.[119-120][126] He described it as a simplification tool that could reduce costs and support compliance across the internal market.[120][126] To illustrate the current problem, he used Belgium as an example, where company registers and beneficial ownership (UBO) registrations are handled by different ministries on different platforms, creating inefficiency even for basic company record-keeping.[121-125] He argued that the wallet could help firms navigate such fragmented systems more easily.[125]


Oliveira also said the value of the wallet goes beyond direct regulatory obligations.[127-131] He argued that SMEs increasingly face compliance requests passed down the supply chain by larger companies under EU due diligence, deforestation, forced labour, customs, and similar rules, and that the wallet could help them respond more efficiently.[127-131] Looking ahead, he suggested possible integration with EU digital passport-type initiatives and with a future EU company identifier or “EU-Inc”, so that identity could be linked not only to the company but also to what sits behind its products.[132-145] He also identified KYC as an obvious use case, including for domain name registries and TLD operators.[136-139]


Like Knirsch, Oliveira argued that the business wallet should build on what already exists rather than reinventing the wheel.[146-148] He pointed to the eID framework and commercial registers as existing infrastructure and stressed the importance of authoritative data sources.[148-151] He said the quality of the wallet will depend on the quality and security of the underlying registries.[149-152] He also called for a faster timetable, argued that a 24-month wait was too long, and agreed that limiting obligations for local authorities by municipality size made little sense.[153] Later in the discussion, he added that national test cases made it even more urgent to adopt common European rules quickly so that pilots do not become a new source of fragmentation.[251-255]


Toffoletti agreed that the wallets could help the single market and SMEs, but he added a stronger focus on digital sovereignty and geopolitical dependency.[157-181] He argued that in practice the wallet ecosystem would still depend on infrastructure tied to US hyperscalers and mobile operating systems, because smartphones would have to communicate through systems controlled by companies such as Google and Apple.[161-168] For him, this was not a secondary technical issue but a strategic vulnerability, especially in a more conflictual geopolitical environment.[164-180] He argued that technology is a form of power and that Europe should not build critical identity systems on infrastructure it does not control.[179-181]


At the same time, Toffoletti argued that large-scale wallet adoption could also be used to support wider uptake of European digital alternatives.[183-195] He said Europe’s broader digital problem is that mass-market adoption already favours mainly American services, making it hard for European competitors to gain users.[184-188] Because wallets may be adopted at scale, he suggested they could become a distribution layer for European services in adjacent areas and help counter existing network effects.[189-195]


Meurens and Talir replied that the standards do not prescribe any specific hyperscaler or architecture.[198-204] Meurens argued that the wallet framework itself is technologically neutral and could be implemented on different infrastructures if Europe chose to build them.[198-200] Talir agreed that many users would in practice rely on Android or iOS devices, but emphasised that the regulation does not mandate a single architecture and mentioned alternatives such as web wallets running on notebooks.[203-204]


Talir then grounded the discussion in the experience of internet infrastructure operators, especially ccTLD registries.[204-220] He explained that registries have long struggled to verify the identity of domain registrants, particularly in the context of cybercrime and stricter regulatory requirements.[204-205] Under the earlier eIDAS node infrastructure, some registries, including those in the Czech Republic, Estonia, and .eu, had already connected to national digital identity systems, but this revealed important limitations: private-sector access was restricted, legal-person identities were missing in most countries, and the user experience was poor because of multiple redirects and failures that were hard to trace.[206-214] He said the new EUDI wallet looked promising because it could address many of those weaknesses.[215-216]


Talir also described pilot work carried out with the EUDI wallet together with SIDN.[217-220] In large-scale pilots, they developed proof-of-concept use cases for domain registrant verification, authentication to registrant portals, and issuing credentials or attestations linked to domain ownership.[217-220] He said these use cases had been demonstrated to the Commission and that the standards appeared to be moving in the right direction.[220] More broadly, he said many European countries were already opening sandboxes and experimenting with test wallets, and that some had wallet-like systems available even if full certification was still pending.[220-226] He mentioned France and Denmark as examples of countries where such systems were already available but not yet certified as official EUDI wallets.[223-225] Talir’s examples showed that wallet-related implementation and testing were already underway in practice, not only at the legislative level.[217-226]


When asked to react, Sagstetter returned to what he saw as the main practical challenge: adoption.[230-246] He said the success of the EUDI wallet will depend on whether people actually use it, and that this requires both convenience and security.[232-236] He described the challenge as “squaring the circle”: making the wallet as easy to use as familiar platform services while also preserving the security, privacy, and user control required by European law.[235-236] He stressed that this matters especially for younger users who are used to seamless digital services.[237] He also said the wallet must be attractive for businesses, because many of the use cases that make it useful for citizens will come from business services.[238] Payments were, in his view, the most promising everyday use case because people make payments far more often than they use official identity documents.[238-243] He argued that combining useful business-led services with strong security and user control is key to trust and uptake.[243-246]


Audience interventions sharpened the concerns around adoption and market structure. Vittorio Bertola recalled an earlier attempt to build a European alternative to Google and Facebook login systems and said it failed because users and websites were already locked into dominant foreign identity systems.[273] He warned that the rule requiring the wallet to be free for users could end up favouring only governments or very large companies able to operate at sufficient scale, including major US technology firms.[273-280] His strongest concern was that Europe could fail in two ways: either the wallet is not used, or it is widely used but ends up implemented by American firms, which would create an even deeper sovereignty problem because those firms would gain visibility into Europeans’ online activities.[279-280]


Sagstetter replied that core wallet functions will indeed be free and defended that as part of the wallet’s public value.[283-288] He said the Commission sees the model as a public-private partnership rather than something driven only by governments or only by business.[289-293] In his view, the system will work only if state-backed trust and useful private-sector services are combined.[292-295] He also said Europe is not simply consuming standards made elsewhere: in some areas of high-security digital identity, global standards do not yet exist, so Europe is helping push standards bodies to develop them.[298-305] He said this had attracted interest from several countries and regions, including Japan, Singapore, Canada, South America, and previously the United States, which he presented as evidence that Europe’s public-private identity model was being watched internationally.[298-307]


Questions from online participants then turned to whether the push for sovereignty could become protectionist, especially for countries such as Switzerland or actors in Africa, and whether recognition of third-country operators would work in practice.[310-315] Oliveira answered by advocating “open sovereignty”, arguing that Europe should be able to work with trusted partners and should not treat the wallet as a closed or protectionist project.[316] Meurens reinforced this by saying the goal is not sovereignty through isolation, but reducing vendor lock-in through openness, diversification, and open-source approaches.[317-321] Sagstetter later added that the Commission provides an open-source reference implementation on GitHub that can be used not only by EU member states but also by countries such as Switzerland or Burundi.[341-345] Toffoletti agreed on the importance of openness, but argued that Europe’s offer will only be credible to other regions if it is genuinely sovereign and not just a European-branded layer running on Google or Apple.[323-327] Another online participant remained sceptical and suggested that, from outside Europe, the system could still look like another layer of red tape if doing business in Europe requires a European identity.[328]


A brief exchange also touched on SIDN’s departure from the pilot. Talir said that, as far as he knew, SIDN left because it had shut down the part of the company that was developing its own wallet, so staying in the pilot was no longer strategically useful.[333]


In response to a final question about what “sovereignty to a certain degree” means in practice, Sagstetter again stressed that usability is non-negotiable.[334-335] He said Europe is not issuing a single wallet from Brussels, but creating an interoperability framework that member states implement nationally within common standards.[336-339] He pointed to expert groups, including one focused on user experience, as a way to help national implementations remain usable while interoperable.[338-339] His reference to the open-source implementation formed part of the same answer.[341-345]


In the closing synthesis, Minda Moreira drew together the main themes of the session.[349-362] She described the EUDI wallet as a free tool for digital identification designed to empower citizens by letting them decide what to use and what to share.[350-351] She described the business wallet as a response to current identification problems and as a way to enable seamless communication between businesses, authorities, and private actors across borders.[352] She highlighted interoperability, trust, security, and practical attractiveness as the main conditions for success.[353-355] If those conditions are met, she said, the wallets could reduce burdens, support compliance, and strengthen the single market.[356] She also echoed a repeated point from the discussion that sovereignty should matter, but not as “sovereignty by isolation”; rather, it should be collaborative and diverse.[357] Finally, she noted that the wallets should build on existing systems, avoid duplication, and may in future connect with other platforms, mentioning the EU passport.[360-362]


Overall, the panel was broadly supportive of both the EUDI wallet and the proposed business wallet as tools to reduce fragmentation in trust and identity and to support smoother cross-border interaction for citizens and firms.[3-6][43-45][68-80][96-106][119-126][349-357] But the discussion also made clear that implementation will determine whether that promise is realised: the wallets need broad interoperability, reliable underlying data, useful services, and strong user uptake.[107-110][146-152][215-226][230-246] The main unresolved concerns raised during the session were adoption, dependence on non-European infrastructures, the risk of Big Tech capture, and the tension between sovereignty and openness to external actors.[161-181][273-280][310-328] Moreira’s closing formulation captured the panel’s overall position most faithfully: the wallets were seen as promising and potentially important for the single market, but their success will depend on trust, usability, interoperability, and a form of sovereignty that is not based on isolation.[349-362]


Session transcriptComplete transcript of the session
Nathan Meurens

I think it works online also. So thank you for joining the session. Just as an introduction to the session, as we all know, during decades, Europe has removed barriers for people, goods, services, payments, communications. And for the last 20 years, at least for 20 years, Europe also has its own internet namespace, .eu. Well, its trust and identity still remains fragmented. So the questions we will discuss today is could digital identity become the next layer enabling the digital single market? So to discuss this, I have a few questions. I have a talented speaker with me. Norbert, sorry, my pronunciation of your name, so if I mispronounce your name, please correct me. Norbert Sagstetter so you are Head of Unit for Digital Identity and Trust at the European Commission.

You are responsible of the European Digital Identity Framework. We also have Jaromir Jaramir Talir, at CZNIC, the CZ registry. You are responsible for the evolution of the Digital Identity Project. You are representing Czech Republic in EIDAS Technical Service Group for EIDAS Node Infrastructure, and you are managing CZNIC EUDI Wallet large -scale pilot participation. We also have Pedro Oliveira. Pedro Oliveira you are Business Europe Director for Legal Afir since 2018. And if I’m not mistaken, you work with Business Europe since 2009. You have been leading several areas such as customer affairs, access to justice, company law, and corporate governance. And I think you have also contributed to several European Commission expert and stakeholder groups. We have Benjamin Knirsch, you’re a policy advisor for enterprise policy and legal affairs at SME United.

The EU Association representing, I think it is over 65 SMEs, and craft organization for more than 30 countries in Europe. And then Sebastiano Toffoletti. Sebastiano, you have been heading the Secretariat of the European Digital SME Alliance since 2008. You are currently, well, SME Alliance is currently the largest. Europe Network for Digital Small and Medium -Sized Enterprises is around it. 45 ,000 enterprises in 28 countries. And myself, I’m Nathan Meurrens I’m the CTO of Eurid the .eu registry, and I will be facilitating the discussion today. Just before we go into the detail, maybe just to set up the scene and to put everyone up to speed, I will ask you Norbert, if you can help us understanding what in a few minutes, what is the Eurid and business wallets, what is the problem they aim to solve, and where do they fit in the broader digital ecosystem.

And maybe an important point is about interoperability, how can interoperability ensure that they simplify rather than complexify. That was border digital interactions.

Norbert Sagstetter

Good morning Good morning everybody, thank you very much for that introduction I’m very happy to be with you and to give you a glimpse from our work on the European Digital Identity Framework I don’t know how many of you use digital signatures on an everyday basis, at least I do some of you probably do as well now what happens, at least in the countries that I know very well, that I work in, that I live in, when you use these digital signatures, that they are still today not entirely accepted, although they have to be accepted by law not everybody knows them, and if you interact yourself on a personal basis or a professional basis with your interlocutors personal interlocutors, business interlocutors, administrations, I think we all have made that experience that using digital tools is not something that is already well -known mainstream works.

It doesn’t. It works in some countries better than in others. It works in some circumstances better than in others, but it is not something that we can see across the Union. We have reached a stage of digitalization in the economy, in the administration society that we think is necessary to put us up to scratch and deliver on the ambition of the single market. You know that the Commission’s ambition on market is now very important for this College as well. So there really is something to do, and already back in 2020, we’ve received, the Commission has received a call from the European Council to develop a new legislative system for digital identity and trust services. We’ve put it on the table in 2021.

It is now. We are working on it now. We are working on it now. We are working on it being implemented. It has been negotiated in 24, so we have in 24, May 24, it entered into force, and now at the end of this year, at the end of 26, is the first major deadline for the implementation of that system. It requires all member states, all 27 member states to offer anybody of us, all of us, all citizens and residents of the EU, a European digital identity wallet, if we want to take it, I mean, on a purely voluntary basis, obviously. Now, what will that wallet do? It is a platform, and it is a fully interoperable platform, so it is developed to common technical specifications and following a common legislative framework.

It will allow us to identify ourselves with legal effect across the union for any public and private engagement. It will allow us to sign, it will allow us to share digital proofs, digital documents. We’ve created a new animal, so to say, which is called the electronic attestation of attributes. So, this is a concept of a technical, technically legal concept of a… piece of data that can express anything. It can be expressed here. In fact, we use it to express also the mobile driving license. So this is a technical framework that we now mainstream in EU legislation to express any official document which will be expressed and issued in future in the Union. But it can obviously also be used, this technical framework, this legal framework can be used to express any privately issued documents, any certificate, any educational declaration, anything your health insurance would like to issue for you.

So anything is possible. It’s actually, if you want, it’s a standard for a piece of paper and a pen and how this is written down and how this will be accepted across the Union. So I think we are, at least this is our ambition, we are entering a new stage of creating interoperability and digital effect across the Union with this wallet and we are. offering to this to citizens by the end of this year, this requirement. We do this also because we feel that we need to offer citizens an alternative to platform identification. I mean, I think when the discussion started on this back in 2020, 2021, I think it was very clear if we wouldn’t move on our side, de facto digital sphere in the digital world, that still at that time unfolded a little bit.

And I think we see much more clearer today than we saw five years ago. It was clear that the platforms would identify ourselves in one way or another. And they already did, and they still do. Now, I think what we have done, I believe, with that proposal is to take back control a little bit and to put this control in the hands of each one of us because it is user determined. The system is built in a sense that you will decide whether you use and you share your data or you do not. So each piece of data that you bullet will share. you will be able or you will have to explicitly consent to this sharing of data, whether it is your base or metrics or whether it is your identity data or whether it is a certificate, an educational certificate, an age verification certificate, an anonymous age verification certificate.

Let’s say all of this is under your full control and that’s written into European law and will be controlled and certified by independent authorities that that law is implemented in all member states. OK, so we create something which is with the citizen, which is controlled by the citizen, which complies with European law. There is nothing else like this on the market. Other systems work differently now. So that’s one side of the story. Now we are moving a bit towards businesses. So we started putting a proposal on the table, which takes the benefits or what we believe are the benefits and the opportunities of the European Digital Identity Wallet to the level of businesses, because we think, you know, the challenge that we have is private.

versus the same challenges or, let’s say, similar challenges we can see when we look at the business sector. Identification of businesses across Europe is not possible today. There are different competing systems. Now, business in a very wide sense, taking liberal professions or also small, medium -sized companies, large companies, also public administrations, if you want to interact in your business reality, also with the administrations, you pay taxes, you comply with legislative requirements. It is not possible to do this today in a seamless way across Europe, sometimes very, very often, actually, not even in your own country, but certainly not across borders. There are no systems that identify you together, that allow you to communicate seamlessly between businesses, between the administration and businesses across borders, and the business wallet will change this.

This is our ambition. So we continue. Create a system similar to. the European Digital Identity Wallet for natural persons. We create a similar system for businesses, which will obviously be seamlessly integrated into the natural versus wallet framework in the sense that we all still act as natural persons when we act on behalf of businesses and we identify ourselves in certain functions and responsibilities for businesses. But the business wallet will give us the opportunity to exchange documents with legal effect across borders. We will have a unique and interoperable communication channel between businesses and administrations that all member states and all businesses need to implement. So that, in our view, is a real game changer also on the corporate side.

This system is… I’m soon finished. This system is… This system is being negotiated, the proposal. So we are, today, I think, score a pair. We will have, hopefully, a general approach of the national government by June, and we hope to be able to conclude the negotiations by… at the end of this year, very much in line with the deployment timeline of the natural persons wallet, the European Digital Identity wallet. And, you know, the idea is that it will be rolled out within one or two years, depending on the outcome of the negotiations subsequently for the wallet. Summarized, we’ll be there at the end of this year. We require it to be accepted already when it is there by all public administrations for identification, authentication, and by private companies when you are required by law, by contract, to form strong customer authentication.

So, you know, I don’t know, for purchasing a SIM card, in many countries you have to identify yourself with your ID card. So if you use that analogy everywhere where you have to show your ID card, you want to show your ID card by contract, by law, you have to be able to use your European Digital Identity wallet and companies. So, required to accept it. This kicks in in a year’s time at the end of 2027. So this is… maybe in a sense the overall scheme I’ve forgotten that you also the third element is that you also have the right to identify yourself for your social media activities so any authentication by those what we call in our language VLOPS so very large online platforms if you wish to identify yourself with the protection of the European Digital Identity Wall protecting your data protecting your identity you will be able to do that also from day one on and we’re looking forward that this works and I’m not saying we’re sharpening our knives but we’re very curious that this will be implemented by the platforms so that’s it for the time being thank you.

Nathan Meurens

Thanks a lot very interesting introduction and in this that shows the perspective that the wallet offers we’ll have some questions for actually all the people here sitting with me then I will ask you if you can manage to do stay under five minutes so that we have enough time also for the audience to participate. So maybe my first question is for you, Benjamin, from the perspective of a small and medium enterprise. Where do you see the business wallet remove the most friction, well, will remove most frictions in everyday business activities?

Benjamin Knirsch

So good morning, everyone, and thank you for the invitation. How the friction can be removed, I want to start with the bigger picture with the single market. So here SMEs still face different procedures, platforms, and reporting requirements across Europe. And these difficulties are particularly evident in all the regions. So here the administrative fragmentation weakens the competitiveness and slows the cross -border activity. Here we see that the business wallet can support a more harmonized digital business environment, and it can also strengthen trust and legal certainty across borders. And coming specifically for SMEs, here the business wallet can be a practical simplification tool because SMEs have limited resources, and the repeated verification and reporting obligation create disproportionate burdens for them.

So the business wallet here can reduce the administrative burdens and simplify interactions with authorities and private actors. Here it’s important also the once -only principle because SMEs should not repeatedly submit the same information. Verified company information should be reusable securely across borders and procedures. This is particularly important for SMEs, with limited compliance activities. capacity. However, we see here a bit of problems because what is important to reduce this fragmentation, the interoperability, it should be applicable to all municipalities, not just the ones over 1 ,000 inhabitants like it’s foreseen in the EP draft report at the moment, because without the interoperability simplification will fail. It should integrate with all existing systems instead of creating parallel structures. If one SMEs can use this business wallet and the other not, it’s for unfair competition because we don’t have the level playing field.

SMEs need the time for competitors to do their business and not to see, can I use a business wallet in this municipality and in the other not, because municipalities are the most frequent contact point to authorities. for SMEs. so optional participation of municipalities would risk creating a fragmented digital landscape. Further here, important is the trust is essential for the uptake. SMEs need to have confidence in data protection and cyber security. To come into a bit of practical use cases for SMEs, as said, the cross -border company verification would be very important. Faster onboarding with banks, suppliers and platforms. Also for public procurement participation, VAT and tax procedures, secure communication with authorities and reduce repetitive reporting obligations.

So what we here see is more that we should start slowly by adding more and more use cases by the time. But that we can start fast with the business wallet.

Nathan Meurens

thank you thank you Benjamin moving back to actually what Norbert mentioned also just before that indeed the use of the business wallet will be voluntary and then I would like to ask you Pedro if it is indeed as it will be voluntary what do you see are the key conditions to still create a strong uptake

Pedro Oliveira

no thank you thank you very much and thanks for the kind invitation to be here today so for those who don’t know business Europe we are a new umbrella organization we’re based here in Brussels 300 meters from here that represents 42 national business federations across 36 countries and we collectively speak for millions of companies and 99 99 % probably are members cross members with SME United and also with SME colleague here SME Alliance here so usually my work when I come to this house the Charlemagne, the Bel Air Mont is quite difficult because I usually come to criticize complexity, criticize the cost of compliance and also fragmentation within the internal market so my job here is pretty easy because on the business wallets in particular we are quite positive, we are quite supportive as Business Europe we think that this is one of those measures along for example with the EU -INC proposal that will bring real benefit to companies across the EU.

Taking just a quick step back Nathan, just to complement a little bit what Benjamin was saying in terms of the business case of course this is a tool for simplification, for cost cutting this is an obvious one and also work with ultimate beneficial owner registrations, updating of the business wallets they know it is not an easy That simple task is not even so easy as it seems. For example, in Belgium, you have two entities, separate entities. One is the commercial registers. The other one, the UBO, run by different ministries, different platforms. It is a mess. So business wallets can help businesses to face those difficulties within the internal market. In terms of compliance, it is a tool that will help with compliance.

But it’s not only the compliance of companies that actually enter the, let’s say, the scope of application of certain rules, certain directives and regulations. It’s also a tool that helps compliance of SMEs when their commercial partners are asking things from them. Because now we have more and more, let’s say, requirements in terms of due diligence, deforestation, forced labor, customs. So we have a lot of new legislation that is coming from the EU. This legislation. Imposes obligations that sometimes are passed on to SMEs and SMEs with the business wallets could have an opportunity to use it to fulfill those requests that come from the companies under those specific legislations. We also think that there could be an interesting case study to extend these two products.

We have the EU passports, digital passports, and integration between these two. So it’s not only to identify the company, but also integrating with what is behind the products of the company. So this is also one interesting business case. KYC is an obvious one as well, but this I will leave maybe to Jaromi to elaborate on this one. I’ve been involved also with EURID, and the KYC is extremely important. The difficulties of identification are there. So this is something that even the TLDs, CCTLDs will benefit greatly. At EUTOOL, ahead of the digital transformation, we can imagine in the future, in the near future, or the tomorrow or in a few weeks’ time, that you have AI agents representing companies.

By these AI agents, to specific, let’s say, mandate, its access to specific information can… represent companies using the wallet as well, limited features of the wallet. We can see this perfectly happening in the future, provided there are certain conditions there. And last but not least, the business case of the U -Ink that I mentioned earlier. The business wallets can be the infrastructure for the U -Ink, which, who knows, will use a .eu. All the U -Inks could use a .eu, could be also their, let’s say, their signature, their big signature. As for the recipe, to come to your question, and I’ll finish in one minute, we should not reinvent the wheel. So the business wallet should rely on existing infrastructure.

You have the EIDs framework, you have the commercial registers, all that good infrastructure. We need to work on the basis of authoritative data sources. So we need to make sure that the sources of the data for the business wallets are reliable, are safe. This is essential. So it’s not only working on the wallets, but the governments need to work on the original sources for the wallets. So this is very important. Thank you. and then finally but not least in terms of the timings we need to be more ambitious I mean 24 months is a long time and also obviously we need to be more ambitious on which authorities need to have this need to provide this we totally agree with SMU that the limit of proposing a limit or threshold for 10 ,000 people communes to get rid of this or not having to fulfill this makes no sense to us either so thank you very much Shari for picking up

Nathan Meurens

Thank you Pedro of course I cannot agree more with what you mentioned on KYC and I’m sure Jaromir will have the opportunity to compliment that but before this I would like to still talk to Sebastiano and have your point of view regarding business and especially we know that small and growing business often face fragmented requirements across Europe and that is a very important barrier. So actually, what are the barriers that still need to be overcome before the wallets can deliver real value from your perspective?

Sebastiano Toffoletti

Well, thank you for the question. I will perhaps elaborate something a bit more critical. I don’t disagree with what has been said by the colleagues, especially Business Europe and SME United. I think this is a great opportunity in terms of integrating the single market, and especially for SMEs. That said, I think we cannot ignore, let’s say, the elephant in the room here. What we have is a service which is essentially running on an infrastructure which is provided by U.S. hyperscalers. When we run the ID, the wallet, essentially our phones have to contact the servers of Google or Apple and get. That’s a confirmation. There has been little we could do on this issue until now, but it is an issue we cannot ignore.

We cannot ignore because it does create a technical dependency, which doesn’t go away. And if we are talking about wallet that do identification for European citizens and businesses, we are talking about millions and millions of users. We are talking about essential public services and private services. And I think ignoring the fact that all of this could be simply switched on. And off. By a U.S. company, which responds to the U.S. government. Is a risk which I think will be. I don’t think it can be ignored. I think we cannot pretend we live in the world of, let’s say, five or ten years ago. I think we have all seen that we are in a war in Ukraine.

There’s a war in Iran. We have Washington who has said several times they want to take Greenland. U.S. troops leaving Poland, and so on and so forth. I don’t need to continue. I think we cannot be the Europeans who put our head in the sand and pretend we don’t see the world in which we live. So having a digital wallet, business or citizen wallet, that ignores this problem for me is a nonsense. It is a nonsense for all the community of IT companies, technical companies, that we represent because we understand that technology is not a commodity. Technology is power. and the world of today is a world of power and geopolitics. So when we do our technical infrastructure, we have to foresee this.

And not only, I would say, because you understand what I’m talking about is the issue of technological sovereignty. There’s another thing which I think we can see as also as a great opportunity. And it is the fact that when we try to reclaim our digital sovereignty in Europe, we face a situation where there is a mass adoption of essentially American solutions, which makes it very, very difficult for anything alternative to really make it in the market. Maybe we… We have the right technical solutions, but since we don’t have the economy… created by the fact that, I don’t know if you want to replace things like a messaging app, for instance. It’s very difficult to replace WhatsApp or another American app.

Why? Because, obviously, none of the people around you is using the same app. So it’s very difficult to create European alternatives in a world which is already massively using non-European solutions. And the digital wallet is a piece of this. Why? Because by the fact that they have or they will have very massive adoption in Europe, meaning everyone, every citizen will have to have or already has the ID wallet and identification app. This means we can simply attach every other European alternative application to that wallet. such that we get automatic mass adoption of the European alternatives. This is a concept that I’m glad I heard many times, but especially from Minister Wildberger, from the German Minister of Digitalization, which said this very openly in the Franco-German…

Digital Sovereignty Conference last November in Berlin, and he repeated it in other occasions, because the people who understand how technology works understand that mass adoption is one of the big issues at the moment. And, again, it means we can use the digital wallets, if we do them the right way, to attach to them any European alternative we want to the U .S. technologies. So I think I wanted to raise these two topics, these two issues, and I hope they can be taken into account in the conversation.

Nathan Meurens

Thank you, Sebastiano. Interesting intervention indeed. I would, and I think Jérôme will have the opportunity to talk about the technical aspects. I would argue that as a standard, the wallet does not impose any specific technical solutions. It does not impose to work with a specific hyperscaler. are there, but there is no the standards could be implemented with plenty of other infrastructure if we would like to implement those infrastructures. And maybe Jaramir can give some more words on this. And indeed, Jaromir it would be interesting from an Internet infrastructure perspective and, of course, particularly in your case from a CCTLD perspective, what should the registry care about when it comes to the wallet, and where do you see the most promising use case, and also what all can the collaboration within the technical community play?

Jaromir Talir

Okay, thank you, Nathan. Good morning. So I don’t know to start to quickly respond to the question. You’re right. the regulation and implementing doesn’t prescribe any technical implementation we even have some attempts to build the wallets on the basis of web wallets from the local companies European companies like Ubico from Sweden for example that do not actually require to have the phone, it can be installed on the notebook let’s say, but on the other hand it’s true that for the vast majority we will probably use our phones that are mostly based on the Android or iOS so there is some dependency in that area but I would rather be addressed to other questions because I’m coming from country code top level registry top level domain registry from Czech Republic and the The CCTLDs have always struggled how to properly identify the registrant of the domain, mostly to find cybercrime.

And this has been also recently emphasized by the revision of an ISO directive that puts some more strict requirements for such verification. But already maybe six years ago, we worked together under the umbrella of Center Association of European Registries to actually connect the registries to existing digital identity infrastructure available through EIDAS nodes, now called like EIDAS 1 .0. And there are some registries that are fine. We are still using that. We are using that in Czech Republic. Estonia is using that. .eu registry is using that as well. But when we went through this exercise, we immediately recognized some limits of these infrastructures, infrastructure mostly with the limits for the accessibility by private sector, which cannot easily get access to these digital IDs, and the missing identity of legal persons that was supposed to be there, but only a handful of countries actually notified these identities.

And also the sort of like poor user experience when people were using this federated identity with a lot of redirects from the home country to the broker, to the EIDAS, to other country does not. So anything can interrupt in the way. And it’s really hard to track these errors. So with the new idea of the EUDI wallet, I think. it definitely looks promising to solve most, many and maybe most of these issues that we had with the previous infrastructure. So I believe it’s really promising. And to actually find whether it’s true, we joined three years ago the large -scale pilots for EUDI wallet together with the dot NLL registry SIDN to pilot these scenarios. Unfortunately, SIDN left in the middle of the project.

But at the end, we actually managed to develop the proof of concept of use cases for not just for the registrant verification, but also for using the wallet for the authentication to our registrant portals. And also we experimented with the possibility of the issuance of the credentials into the wallet, like some credentials or some attestations that could be specific to our industry, like the attestation about domain ownership. so we proved that it’s working the standards are on the good way we demonstrated this scenario live to the commission in December in EUDI World Launchpad event which was like the big event that captured what happened over the last couple of years in this space and right now we are the last thing to say is that we always talk like this is something that will come next year but apparently already now many European countries are already opening the sandboxes and allowing to test with the testing wallets so it’s already possible to develop to start work on that to experiment a little bit in depth and even there are some countries that are coming to the production with these wallets.

It’s not like official EUDI wallet because it’s not certified. It’s still missing for these final steps for the certification scheme. I think the French wallet is already available and actually usable in production. I think that next week the Danish wallet will be available with some possibilities of using it for the identifications. So it’s actually happening right now as we speak. So it’s not something that we would need to wait like next two years to start to work with that. Yeah, that’s probably right now

Nathan Meurens

Thank you, Jaromir. So having heard all of that in the perspective of the technical community and also the perspective of the business it would be I believe an orbit. You will have some reactions. you will be able to share with you what strikes you the most, what are the most important challenges in turning the EODI wallet and business wallet into a widely adopted European ecosystem.

Norbert Sagstetter

Okay. Maybe I should put more on the European digital identity wallet because it’s closer. The SaaS wallet we’ll still have to see, but I would expect the challenges not to be dramatically different. So I think for European digital identity wallet, the challenge obviously will be, will we use it? And we will use it when it is convenient for us. At the same time, we will use it when it is secure and will protect our data. So we will have to, in the conception, in the technical development of the wallet, you will have to square the circle if making, providing something which is actually as, I mean, you know, let me say it like this, as easy as to, as the platform wallets that we have today to use.

authenticate on board, but as secure as we can imagine it to be and as we want it to be under our full control. That, I think, will create the necessary trust, but also the necessary convenience for users to use. And we have to think about the young generation in particular who’s used to a different way of handling visual tools than we may be in our generation, if I can call it like this, or at least for myself I can say that. So I think it’s a bit that it has to be attractive for the user, it has to be attractive for businesses, because if we do not succeed in bringing attractive use cases into the wallets and these use cases, in my understanding, will largely be provided by businesses, payments be the first one.

This is an everyday use case. I think the statistics, you know that we pay 10 times, 20 times a day with a card, with a wallet. Today already we will use our mobile driving license, maybe maybe once a year, twice a year. So I think there is a clear tendency. So we have to make this wallet as an attractive platform for businesses and for the users, and that will require, I think, quite a bit of work. We believe that we have squared the circle as much as we can at the level of the regulation, but it is certainly a day -to -day struggle to make it right and put it right. So this is an ongoing challenge for us.

I think this is the key challenge.

Nathan Meurens

Thank you, Norbert. I think it will be, we have…

Pedro Oliveira

Can I just maybe share some thoughts?

Nathan Meurens

Yes, I would like also that we can open to the rest of the audience.

Pedro Oliveira

No, no, just to share some thoughts. So first on Jaromir, I’m very encouraged that there is already some test cases and things like that. But then turning to the Commission, I mean, this even makes it more important that we pass this regulation because we don’t want fragmentation. We want these new test cases, these new national solutions that they need to comply with a certain standard that is defined at the European level to make sure fragmentation is not there, to make sure that legal certainty is there for companies. So I think it’s very important. It makes it even more important for the future. And then maybe turning to Sebastiano, just a reflection on the spot. I mean, we do acknowledge the elephant in the room, obviously, obviously.

But then what is the solution? How do we handle this? Do we stop now the regulation until we have an hyperscaler at EU level? I mean, I think we’ll have to wait quite a few years. Do we make sure that the whole framework is well prepared? And well… constructed so that we are not reliant on someone just turning the button off at a whim that is sitting on the other side of the Atlantic. We would be very curious also to see the new strategy that is coming, is going to be published soon by the Commission, because I think I’m supposed to answer some of these questions. So these are just open questions to all of us.

Nathan Meurens

Thank you, Pedro. Interesting point, again, also about technical implementation. Hyperscaler is one way forward, but there are different ways forward when it comes to implementation, and the hyperscaler is the only solution. Now, I would like also to turn to the audience and to the people online. Maybe there are some questions. We have a perspective of policy, registries, and business. Maybe in the audience some other perspective are, and people would like to share. Share comments, questions, use cases that they have in mind.

Vittorio Bertola

Okay, thank you I’m Vittorio Bertola from OpenExchange and speaking as someone who already years ago tried to create a European alternative to all the big tech logins with Google and Facebook and Meta that people are using and the experience was that even if we had all the big names of the European domain name industry on board we failed because people were already using Google, Meta and Facebook and didn’t want to stop using them and same for the website, the e -commerce website So there is a big problem of adoption at least for the part that regards the network persons and the fact that the IDAS 2 regulation says that the wallet has to be free doesn’t help because only very big companies that can afford to give this for free to hundreds of millions of people will be the dominant players So it’s either the state giving this to everyone or it’s the big tech, the American big tech companies.

Maybe the telcos could do it but I don’t know know if they are interested. So the question is, do we have a plan? Do we have a plan to avoid that? I mean, just one day after this starts, Google implements the IDAS 2 and then gives it for free to everyone and no other player can ever emerge. Because that’s the possible risk. And I mean, this will be a failure if no one uses it. But if everybody uses it, but it’s in the hands of the Americans and then they check the data of everything we do online, it will be an even bigger failure. Thank you.

Nathan Meurens

Thank you. Someone would like to react already to the comments.

Norbert Sagstetter

Well, I mean, from my perspective, obviously, the wallet will be free. Governments will pay for us in the first place. Whereas ID cards today in most countries are not free. In my country, you pay 25 euros for an ID card. So the wallet will be free. It will be free for the core functionalities, identification. and syndication signatures for personal use is already a step, I would say. Now, obviously, the concept of the wallet, as proposed by the Commission and agreed by the legislator, is a concept that integrates government and economy. It’s not a government -centered concept. It’s not an economic -centered concept. It’s a partnership concept because we believe that only the trust of government and the custom orientation of the economy, businesses will make that work because we live in a world where we use services.

And if we do not allow this wallet to provide those services in an attractive way for businesses and an attractive way for citizens, it’s going to be a failure from the start. And something that’s not going to be used is also not something that will improve digital sovereignty, in our view. So I think there is a balance to be made. There is a balance to be had in this concept now. What I also have to say, that’s an observation, I can leave it with you. We see a lot of interest in outside, outside of Europe for our concept. Now, the standards that we work on are to a large degree, I don’t have the percentage, but to a large degree, not yet there.

So we develop standards for high security digital identity that will be globally setting standards because they don’t exist. So we ask the standardization organizations to do them for us because they’re simply not there. In some areas, we adopt standards and we need to adopt standards because we have to be interoperable. Because without being interoperable, the system doesn’t work. But in many areas, we’re setting standards. And these standards and this work attracts a lot of interest abroad. Japan, Singapore, the US before the change of government, Canada, South America. A lot of world regions look at us, look at Europe today, because we are able to put a government -sponsored partnership concept on the table, which in their assessment preserves digital sovereignty to a certain degree, because we propose identification offered by the public sector.

Now, I will stop here, but I mean, this is the value proposition that this system. Thank you.

Online participant

Thank you. but another side of it. So how does, this is a real concern, that the understandable drive for sovereignty of the EU might turn into protectionism on the outside? Starting with my home country, Switzerland, where that’s probably not a threat to the sovereignty of the EU, but nevertheless, how could Swiss operators then act on the EU market I know there is advocacy system is foreseen in the proposal. Will it really work and how quick will it work? But when it goes even further down, in particular Africa. So Africa is concerned that this will just bring up some new burden to somehow get out of the African problem.

Pedro Oliveira

Yeah. quite a few times but um i think the commission the vice president yesterday offered a bit of a or a hint of a reply to this because what she mentioned and i think we agree with her in business europe is we talk about open sovereignty collaborative sovereignty where we are able um of course those who want to work with us we can develop and grow and provide solutions together of course then we’ll have those that are in a competition and then want um what other other solutions and that’s a different story but i think the the concept of open sovereignty can really offer some some some replies to this uh i mean switzerland is a fantastic case for that where there’s i mean the synergies are enormous on many aspects so i don’t think this will be a purely protectionist move at all.

Nathan Meurens

Yeah, I would also say that the approach, the digital sovereignty approach that is foreseen within Europe is not sovereignty by isolation. Indeed, Commissioner Virkunen mentioned several times yesterday, open source, contribution to open source. Again, this is something that is completely open, not only within the European ecosystems. Again, mainly what we are trying to avoid is vendor locked in, being tied into the roadmap of one specific vendor. But diversification of solution is also a way towards sovereignty. You wanted also to…

Sebastiano Toffoletti

Yes. Yes, also on a similar note, also reacting on what Norbert said about the interest at the international level. And I agree because we heard the same. For Africa, as well as for any other regions, there is a lot of interest in what Europe does in this area and in other areas in technology. Why? Because everyone, the government and also the businesses, they understand more and more that we live in a sort of post -colonial world where, you know, the more they use technology which comes from either the U .S. or China, the offer they get is technologies which ultimately serve as tools to make them, to exert the power. Of those countries and what they do see, they do expect from Europe is an alternative.

and the alternative I think as it was said earlier cannot be that we end up with a solution which is run by Google or Apple yes unfortunately technically this is possible but if this is what Europe will offer the rest of the world then there’s not going to be any interest I can tell you there’s going to be interest in Africa and in other regions if we can offer something which is sovereign in an open manner not protectionist something that they can implement as they want with their own technology providers but that serves as an alternative as a sovereign alternative to the technologies that we get from US and China is expecting from Europe in my opinion.

Online participant

but isn’t that just a new form of just rotate It might be very efficient for Europe, but for somebody outside the EU, it might just end up as red tape because you cannot do business in Europe without having your European identity.

Nathan Meurens

I think this is more for the Commission, I suppose, but I think it would be interesting also because we don’t have a lot of time to see what are the comments of the people online. So we do have two online questions. One is to Jeremia or somebody from the SIDN in the audience. Okay. Why did SIDN leave the implementation project?

Jaromir Talir

Well, as far as I know, it was related to the fact that they actually got rid of the part of the company that was doing their own wallet. so with this decision they also decided to leave this large scale pilot so it was like a strategy decision to not continue with the development of their own wallet

Nathan Meurens

I don’t see anyone that I recognize at least in the room from SIDN in the audience and we have one more question it is addressed to Mr. Sagstetter what is sovereignty to a certain degree for the European wallet how much are you willing to compromise for usability

Norbert Sagstetter

well it has to be usable it’s not usable there’s no point I think I mean it’s not usable I think the challenge is that we are, obviously, it’s not a single wallet issued in Brussels for every 27 member states. It’s a technical interoperability framework. It’s technical standards that we set, but the implementation of the wallet is different in Spain and Portugal and Estonia and Malta, now different to a certain degree, but it is interoperable. So we obviously work with all member states in an expert group, and we have a number of expert forums. There is one on UX, on user experience, where we make sure that we are as close as we can be to an attractive and user -friendly environment, but the responsibility of the final implementation is at national level.

I would just like to say one word, as I have to throw. There is obviously one thing I can say is that we provide a reference implementation. Also for member states to use. I mean, it’s not a plug -and -play product, but it’s a product you can take off the shelf. You can integrate in your own national environment, and that’s… is published open source. It’s on GitHub, and it can be used by Switzerland, by Burundi, used by anybody, and I’m sure there are a lot of companies out there who would love to provide all the support somebody can pay to implement it, you know, so that’s also the other side of the story. So it is, we believe it is an attractive product, and we intend to enable, obviously, to you know, business relationship with Europe and between Europe and partner countries not to create another gateway to this, but it is, you know, it is an enablement, it is a platform that enables this on the basis of European law, that’s what we see as a big difference to other possibilities and that way we are back into the discussion of digital sovereignty, I

Nathan Meurens

Thank you. time is flying and I think it will be time to close this session. We are at 10 .27 and I think we are supposed to close at 10 .30 but it would be interesting to hear the final word what is the session statement and I think this is something that Minda Moreira who is here with us will share.

Minda Moreira

These are just some of the ideas that I took from this session. It was very compact but on the EU ID wallet that will be implemented by the end of 2026 across EU member states. It is meant to be a crucial and free tool for digital identification that empowers EU citizens to take back control, in which the EU citizens can decide what they want to use and what they want to share. By the same token, the EU business wallet is an alternative to overcome some of the problems that we are facing now, identification, to ensure seamless communication between businesses, authorities and private sectors across borders. There are some expectations of good interoperability, trust and security. The EU ID wallet and EU business wallet needs to be an attractive platform for users and business.

In terms of interoperability, trust and security, and the key challenge is really to make it work. If it works well, we can bring real benefits to citizens, but also to companies across the EU to overcome internal burden and to ensure compliance. The UID wallet and the U business wallet can meet expectations of interoperability, trust and security, but they need to ensure that the U digital sovereignty is taken into account, not sovereignty by isolation, but rather a collaborative and diverse one. What is needed or if there is any recommendations? Well, to make sure first that the wallets are attractive tools that are built on trust and security and that also set standards in Europe and beyond.

And they should be integrated with existing systems to avoid duplication. And we can also look in further integration with some other platforms. Such as the EU passport that already exists. if there is anything else that uh uh you would like to add to the messages that i didn’t take into account please you can if there are disagreements just let me know if there are strong disagreements uh as for the wording itself i can work it better later so this was just a draft

Nathan Meurens

thank you from my perspective it summarized quite clearly what has been discussed uh it is uh 10 30 10 31 and the session was closing at 10 30 i believe there’s a next session that will start soon i don’t have in top of my mind the rest of the program so i do want to thank you all and thanks uh the the panel here for uh their that he um insightful interventions.

Related ResourcesKnowledge base sources related to the discussion topics (15)
Factual NotesClaims verified against the Diplo knowledge base (12)
Additional Contextmedium

“The discussion framed digital identity as a possible next enabling layer of the European digital single market, following earlier integration measures in other digital sectors.”

The knowledge base supports the broader framing that the EU has pursued Digital Single Market integration through measures such as ending roaming charges, strengthening net neutrality, modernising copyright, and harmonising rules across member states [S27]. This provides context for treating digital identity as a further integration layer.

Confirmedhigh

“Trust and identity remain fragmented in Europe, and interoperability is central to reducing that fragmentation.”

The knowledge base confirms that interoperability is a core issue in digital identity policy. It notes growing discussion in 2024 about interoperability of online identities across borders [S45], and more generally that trusted digital ID systems should be based on shared standards and rules to facilitate mutual recognition [S32].

Additional Contextmedium

“The panel argued that wallets could help reduce fragmentation through interoperability.”

The knowledge base adds that interoperability is not only a technical issue but also a legal and governance issue. It highlights concerns about proprietary lock-in and the need to avoid legal provisions that undermine interoperability in e-signatures and e-transactions [S89], and it stresses shared standards and legal alignment for mutual recognition in digital ID systems [S32].

Additional Contextmedium

“Europe’s digitalisation is still uneven, including uneven acceptance and understanding of digital signatures across countries and sectors.”

The knowledge base does not directly verify the panelist’s exact wording, but it supports the underlying point that e-signature regimes face interoperability and technological-neutrality challenges, especially where legal rules can create lock-in or fragmentation [S89].

Confirmedhigh

“The EUDI wallet is meant to be a fully interoperable framework based on common technical specifications and a common legal framework.”

This is consistent with the knowledge base emphasis that trusted digital ID systems require shared standards and rules for mutual recognition [S32], and with reporting that the EU in 2024 was testing technical solutions for the EU Digital Identity Wallet [S45].

Additional Contextmedium

“The wallet’s functions include identification with legal effect, digital signing, and electronic sharing of documents and proofs.”

The knowledge base confirms the relevance of digital identity for accessing government, banking, and other essential services [S45], and separately notes that UNCITRAL focuses on legal issues raised by electronic signatures and other instruments of digital identity [S44]. This supports the functional framing, though it does not list the exact EUDI wallet functions.

Additional Contextlow

“Electronic attestations of attributes are an important concept that can cover official and private documents such as driving licences, educational declarations, certificates, and potentially health records.”

The knowledge base supports the broader trend toward digital identity systems facilitating access to varied services and credentials, and notes that some digital ID frameworks are designed to work across public and private services [S44] and to facilitate access to services including health and social programmes [S32]. It does not specifically confirm the exact EUDI attribute categories mentioned in the report.

Confirmedhigh

“A policy rationale for the wallet is to avoid private platforms becoming de facto identity providers of digital life.”

The knowledge base directly supports this concern, stating that big tech firms such as Facebook and Google act as ‘identity brokers’ by providing credentialed access to other platforms and services, gaining extensive access to personal data and behavioural insight [S44].

Confirmedhigh

“The wallet is intended to give individuals control over what data they share, with explicit user consent for each transmission.”

The knowledge base confirms the broader principle that person-centric and self-sovereign identity models are designed around control, consent, minimisation, portability, interoperability, and user protection [S31]. This supports the report’s claim about user-controlled data sharing.

Additional Contextmedium

“The wallet was presented as a citizen-controlled system governed by European law and supervised by independent authorities.”

The knowledge base adds that digital identity systems require strong safeguards to protect privacy and avoid becoming tools for surveillance or abuse [S44] and [S91]. This supports the importance of the governance safeguards described in the report, even though the sources do not specifically verify the institutional supervision wording.

Additional Contextmedium

“Across the panel, there was broad support for wallets’ potential, but repeated warnings about adoption, implementation, and digital sovereignty.”

The knowledge base adds important nuance by showing that digital identity debates routinely balance utility with risks: privacy, surveillance, inclusivity, legal safeguards, and interoperability are recurring concerns [S44], while 2024 debate around digital identities also highlighted privacy controversies and governance tensions in the EU context [S45].

Additional Contextmedium

“The first major implementation milestone is at the end of 2026, when all member states are to offer citizens and residents a European Digital Identity Wallet on a voluntary basis.”

The knowledge base confirms that the EU moved ahead with EUDI implementation in 2024 by launching large-scale testing and technical pilots [S45]. However, it does not independently confirm the specific end-2026 milestone or the exact obligation on all member states, so this claim remains only partially supported here.

External Sources (98)
S1
Benedict von Tscharner — Former Ambassador of Switzerland (EU, OSCE, France); Professor, Geneva, School of Diplomacy and International RelationsB…
S2
Benedikt Wechsler — Benedikt Wechsler
S3
ETH Zurich — ETH Zurich is one of the leading international universities for technology and the natural sciences. It is well known fo…
S4
Norbert Baerlocher — Norbert Baerlocher
S5
Communications and competition law: Key issues in the telecoms, media and technology sectors — district courts and federal appellate courts. In addition to civil litigation, Mr. Lange represents clients in criminal …
S6
ETH Zurich — ETH Zurich is one of the leading international universities for technology and the natural sciences. It is well known fo…
S7
[Online Event] Cables, Novels and Nobels: The Journey of Diplomacy and Literature  — I didn’t go back, even though we could have started from, of course, 1861. But I limited this to the Diplomats of the Re…
S8
Vitali Francesco — Vitali Francesco
S9
Xavier Nuttin — Xavier Nuttin
S10
Nenad Milićević — Nenad Milicevic https://diplo-media.s3.eu-central-1.amazonaws.com/2024/04/Nenad-Milicevic.jpg Mr Nenad Milićević is a jo…
S11
Nicolas Moës — Nicolas Moës
S12
Pedro Vilela Resende Gonçalves — Pedro Vilela Resende Gonçalves https://www.diplomacy.edu/wp-content/uploads/2018/09/Pedro-Vilela-Resende-Gonçalves_smal…
S13
Pedro Gomez — Pedro Gomez
S14
Communications and competition law: Key issues in the telecoms, media and technology sectors — Mr. Moura holds a BA degree in Economics and an MBA from COPPEAD – Rio de Janeiro Federal University. Prior to joining T…
S15
Communications and competition law: Key issues in the telecoms, media and technology sectors — Technician in Telecommunications from Federal Center for Technological Education of São Paulo. Member of groups of studi…
S16
Sebastian Monnet — Sebastian Monnet https://www.diplomacy.edu/wp-content/uploads/2020/11/Sebastien-Monnet-100×100.jpg
S17
EQUAL Global Partnership Research Coalition Annual Meeting | IGF 2023 — And actually, my research background is more social welfare policy and gerontology. But recently, we have completed a pr…
S18
IGFSA | SIDE EVENT — I am Here representing the dynamic coalition on accessibility and disability where I am a co-coordinator I am also a a S…
S19
Sandra Bart — Sandra Bart Legal Officer, CARICOM Secretariat I found the discussion on the role of Moderator to be especially useful. …
S20
Open Forum #75 The Portuguese Speaking Community as a case study on digital — Global divide was another element about as well as engagement in the international forum. Yeah. And finally, the futur…
S22
Global South Solidarities for Global Digital Governance | IGF 2023 Networking Session #110 — As a director, she possesses extensive knowledge and insights into the complexities of data privacy. Her participation w…
S23
Jarol B. Manheim — Jarol B. Manheim
S24
Miroslav Tenkl — Miroslav Tenkl
S25
Sorina Teleanu — Sorina Teleanu https://dig.watch/wp-content/uploads/sorina.jpg a:3:{s:64:”wpcf-fields-checkboxes-option-b64f7c271f62d333…
S26
Prospects of decentralised solution in a finance world. The case of blockchain — With contributions from Adriana Minovic. One of the major forces of the Internet is of course its power to drive economi…
S27
A digital rEUnion for Europe — A European rEUnion is the concept under which Malta’s EU presidency took off on January 1. The smallest EU country will …
S28
5 things to know about central bank digital currency (CBDC) — Digital data as a legal tender Throughout history, money has evolved, changing its shape. From seashells, paper money,…
S29
Digital sovereignty: The end of the open internet as we know it? (Part 1) — In the context of an offensive and chauvinist turn in US policy, the popular magazine The Economist suggested a range of…
S30
WS #290 Sovereignty and Interoperable Digital Identity in Dldcs — Since we all are members of the EU or closely linked to it, as in Norway’s and Ireland’s case, we build on the ADAS regu…
S31
Digital identities: Issues and cases — One solution is through shifting the power in digital identification from the authorities to the person. This can be ach…
S32
Digital identification in Africa: Frameworks and initiatives — The card will make it possible for the citizens of member states to move around the ECOWAS area, serving as a residency …
S33
The EU Digital Identity Wallet pilot boosts business processes, access and privacy — The EU has launched a large-scale pilot project to test the technical specifications of the Common Toolbox for the EU Di…
S34
E-Residency: potential for boosting e-commerce — By the year 2030, the United Nations hopes to realise their 17 Sustainable Development Goals (SDGs). These are concrete …
S35
European Union Advances Plans For Post-Pandemic Digital Wallet — The European Union is planning to unveil a digital wallet that will enable its citizens to easily tap services in the po…
S36
Data sovereignty and trusted online identity – COVID-19 vaccination data — Online identities are vital for many digital services, noted Ms Clara Neppel (Senior Director European Operations, IEEE)…
S37
Update on Bitcoin developments — Since the last DiploFoundation/GIP conference on this topic, a lot of changes have occurred with Bitcoin, a software-bas…
S38
Bitcoin developments — During the summer, Budapest joined other cities in the world (New York, Dallas, Canberra, Johannesburg, and Douglas, Isl…
S39
The Internet and trust — It looks promising. Stefan Bechtold focused on legal considerations of online trust. One of the main legal issues that c…
S40
Searching for a European model for net neutrality — This payment model is obsolete and inefficient today, and is the one allowing these unfair subsidies. The payment model …
S41
Day 0 Event #61 Accelerating progress for unified digital cooperation — And yeah, if you look at the ecosystem, not the specialized cloud service providers, but also the operators increasing…
S42
An International Digital Strategy for the European Union — Future activities may include institutionalising mechanisms to swiftly mobilise cybersecurity experts in case of cyber-a…
S43
Digital economy in Africa: Continental and regional policies and initiatives — (2020, April 21). Central African cements mobile money interoperability. ITWeb. In 2022, BEAC’s Banking Commission issue…
S44
20 Keywords for the Digital 2020s: A Digital Policy Prediction Dictionary — Previous Events and Initiatives Events and Initiatives The IEEE Global Initiative on Ethics of Autonomous and Intelli…
S45
Review of AI and digital developments in 2024 — In 2024, a more nuanced debate is gaining ground around the notion of client-side scanning: using algorithms to scan mes…
S46
White paper blockchain in trade facilitation — employer) and are mostly physical • IDs issued by Government Authorities or Regulated Entities (National IDs, Ba…
S47
White paper paperless trade — Modern supply chains must equally 1 Terms of Reference of the Facilitation of International Trade Procedures: …
S48
Adoption and adaptation of e-health systems for developing nations: The case of Botswana (Research by Benson Ncube) — https://www.diplomacy.edu/wp-content/uploads/2021/06/IGCBP2010_2011_Ncube_0.pdf https://www.diplomacy.edu/wp-content/upl…
S49
Digital governance: Who is picking up the phone? — Like earthquakes, it is difficult to predict where such issues will emerge, or prevent them. But, as with earthquakes, w…
S50
Part 2: ‘CitiVerse: Turning the world into a global village (or rather sandbox?)’ — Three key pillars of the CitiVerse Initiative Three key pillars of the CitiVerse Initiative Pillar 1: Bringing Virt…
S51
WS #302 Upgrading Digital Governance at the Local Level — This approach demonstrates how cross-functional teamwork can improve people’s everyday experiences through local governm…
S52
Digital sovereignty stack: Infrastructure, services, data, and AI knowledge — However, the less national governments have authority over the digital realm, the more digital sovereignty shifts to tec…
S53
Digital sovereignty: The end of the open internet as we know it? (Part 1) — In the context of an offensive and chauvinist turn in US policy, the popular magazine The Economist suggested a range of…
S54
Main Topic 3: Europe at the Crossroads: Digital and Cyber Strategy 2030 — The challenge is maintaining openness and innovation while building security in an increasingly threatening world. Evi…
S55
Bitcoin and other cryptocurrencies: technical, monetary, policy, and development contexts [webinar digest] — After all, it has the biggest potential as a medium of exchange. From a development perspective, William Taborda from UN…
S56
[Briefing #56] Internet governance in June 2019 — The group will be chaired by Amb. Jürg Lauber, Permanent Representative of Switzerland to the UN in New York, and will g…
S57
Usability – Make Life Easier — Have you ever had a problem reading a person’s name from their conference badge? You can usually find about the name of …
S59
Digital identification in Africa: Frameworks and initiatives — The card will make it possible for the citizens of member states to move around the ECOWAS area, serving as a residency …
S60
Technical standards for digital identity — Vendor lock-in risks must be mitigated by thoroughly examining previous records of similar implementations. As relevant …
S61
Digital economy in Africa: Continental and regional policies and initiatives — (2020, April 21). Central African cements mobile money interoperability. ITWeb. In 2022, BEAC’s Banking Commission issue…
S62
Prospects of decentralised solution in a finance world. The case of blockchain — In a new Gartner, Inc. report – Gartner’s 2016 Hype Cycle for Emerging Technologies – which provides a cross-industry pe…
S63
5 things to know about central bank digital currency (CBDC) — Digital data as a legal tender Throughout history, money has evolved, changing its shape. From seashells, paper money,…
S64
E-Residency: potential for boosting e-commerce — By the year 2030, the United Nations hopes to realise their 17 Sustainable Development Goals (SDGs). These are concrete …
S65
Unlocking the EU digital future with eIDAS 2 and digital wallets — Among its key innovations is the expansion of qualified trust services. While the original eIDAS mainly covered signatur…
S66
EU Digital Diplomacy: Geopolitical shift from focus on values to economic security  — Joint research initiatives are slated (quantum, semiconductor programs with Japan, Canada, South Korea). Australia Cy…
S67
EU urged to reconsider proposed digital identity wallet — The European Credit Sector Associations (ECSAs) are urging the European Union to reconsider certain clauses in the legis…
S68
An International Digital Strategy for the European Union — Future activities may include institutionalising mechanisms to swiftly mobilise cybersecurity experts in case of cyber-a…
S69
WS #302 Upgrading Digital Governance at the Local Level — This approach enables both individual city assessments and comparative analysis across different municipalities and coun…
S70
Unlocking the internet: Stakeholder perspectives of interoperability — The session, which was co-moderated by Mr Astor Nummelin Carlberg (Policy Director, OpenForum Europe) and Mr Vittorio Be…
S71
Part 2: ‘CitiVerse: Turning the world into a global village (or rather sandbox?)’ — 6. A reminder: No cherry-picking At this point, it is important to follow the guidance of the ITU Focus Group on the M…
S72
An International Digital Strategy for the European Union — Future activities may include institutionalising mechanisms to swiftly mobilise cybersecurity experts in case of cyber-a…
S73
Digital economy in Africa: Continental and regional policies and initiatives — (2020, April 21). Central African cements mobile money interoperability. ITWeb. In 2022, BEAC’s Banking Commission issue…
S74
Digital identification in Africa: Frameworks and initiatives — The card will make it possible for the citizens of member states to move around the ECOWAS area, serving as a residency …
S75
Unlocking the EU digital future with eIDAS 2 and digital wallets — Citizens will also enjoy greater convenience in their daily lives when signing rental contracts, proving identity while …
S76
Digital identities: Issues and cases — One solution is through shifting the power in digital identification from the authorities to the person. This can be ach…
S77
Review of AI and digital developments in 2024 — In 2024, a more nuanced debate is gaining ground around the notion of client-side scanning: using algorithms to scan mes…
S78
E-Residency: potential for boosting e-commerce — By the year 2030, the United Nations hopes to realise their 17 Sustainable Development Goals (SDGs). These are concrete …
S79
White paper blockchain in trade facilitation — employer) and are mostly physical • IDs issued by Government Authorities or Regulated Entities (National IDs, Ba…
S80
Part 2: ‘CitiVerse: Turning the world into a global village (or rather sandbox?)’ — Three key pillars of the CitiVerse Initiative Three key pillars of the CitiVerse Initiative Pillar 1: Bringing Virt…
S81
WS #302 Upgrading Digital Governance at the Local Level — This approach demonstrates how cross-functional teamwork can improve people’s everyday experiences through local governm…
S82
Digital governance: Who is picking up the phone? — Like earthquakes, it is difficult to predict where such issues will emerge, or prevent them. But, as with earthquakes, w…
S83
WS #290 Sovereignty and Interoperable Digital Identity in Dldcs — Topics Development | Digital identities | Digital access Data sovereignty and keeping data within national/regional bo…
S84
Digital sovereignty stack: Infrastructure, services, data, and AI knowledge — However, the less national governments have authority over the digital realm, the more digital sovereignty shifts to tec…
S85
Digital sovereignty: The end of the open internet as we know it? (Part 1) — In the context of an offensive and chauvinist turn in US policy, the popular magazine The Economist suggested a range of…
S86
Digital sovereignty – is Europe going in the right direction to keep Internet infrastructure secure and open? — The session discussed the different ways in which ‘digital sovereignty’ has been embodied by governments and the intenti…
S87
Facilitating an integrated approach to digital issues — Report from the fifth panel of the conference The Internet as a Global Public Resource (29‒30 April 2015). The session b…
S88
10 points for the EU’s future digital policy — But, at the same time, he makes a strong and clear request to the USA that European data must be protected in accordance…
S89
E-signatures and e-transactions: What works, what more is needed, and what are the implications of proposed trade rules on this topic? — Consumers cannot demand companies to introduce secure systems, or two-factor authentication, therefore governments have …
S90
10 lessons from 10 years of teaching digital diplomacy at the College of Europe — 4. How to seize the next opportunity: Digitalisation in service and manufacturing? While the EU might not be home to the…
S91
Top digital policy developments in 2019: A year in review — According to the ABC test, a worker is considered an employee by default, unless the hiring entity demonstrates that thr…
S92
Is Google doing evil, and does it matter for development of the Internet? — Russia is toying with spending $100 million to build a domestic alternative to Google. Iranian authorities are consideri…
S93
Why we need strong internet governance? — Today’s system of “multi-stakerism” is a travesty in this respect. It reflects the malign neglect/scrutiny of government…
S94
Main Topic 1 – You on Signal and Me on Telegram – Messenger Interoperability by EU Regulation  — So what happens if the network connectivity, for example, disappears for a while? And then when it comes back, you have …
S95
WS #283 Breaking the Internet Monopoly through Interoperability — So big company used strategy to stay at the very, very top. Legal tools and business track. So as I mentioned, the DMC…
S96
Bitcoin is at a crossroads. Should it scale up for the future or stay as it is? — The parallel existence of two core Bitcoin clients in the long run can hurt Bitcoin the most. After the introduction of …
S97
Bitcoin split and the Segregated Witness — You might wonder what happened to the 8MB BXT idea? Yes, they kept their promise and hard forked the blockchain on 1 Aug…
S98
Internet governance in July and August 2018 — Barbados-based fintech startup Bitt Inc. has signed a Memorandum of Understanding (MoU) with the Central Bank of Curaçao…
Speakers Analysis
Detailed breakdown of each speaker’s arguments and positions
N
Nathan Meurens
3 arguments121 words per minute1346 words663 seconds
Argument 1
Wallet as next layer of the digital single market – Nathan Meurens
EXPLANATION
Nathan frames the whole session around the idea that, while Europe has already integrated many cross-border domains, trust and identity remain fragmented. He asks whether digital identity could become the next enabling layer for the digital single market.
EVIDENCE
Nathan introduces the debate by saying Europe has removed barriers for people, goods, services, payments, and communications, and has had its own .eu namespace for at least 20 years, but that trust and identity still remain fragmented [3-5]. He then explicitly poses the question of whether digital identity could become the next layer enabling the digital single market [6].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The idea that digital tools can become the next integrating layer of the EU single market is supported by discussion of the Digital Single Market as a project to remove cross-border barriers and create more opportunities for businesses and consumers [S27].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Argument 2
The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens
EXPLANATION
Nathan argues that the wallet should be understood as a standards framework rather than as one mandatory technical stack. His point is that implementation choices can vary, including infrastructure choices, so the model does not inherently require dependence on a specific hyperscaler.
EVIDENCE
In response to concerns about hyperscaler dependence, Nathan says the wallet as a standard does not impose any specific technical solutions and does not require use of a specific hyperscaler [198-199]. He adds that the standards could be implemented with different infrastructures if chosen, emphasizing implementation flexibility [199-200].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External sources emphasize that interoperability depends on common standards rather than one fixed technical stack. The EUDI pilots are built around a Common Toolbox and open-source reference implementation for reuse [S33], and broader digital identity discussions stress standardisation and interoperability across services and providers [S36].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir, Minda Moreira
DISAGREED WITH
Sebastiano Toffoletti, Pedro Oliveira, Jaromir Talir
Argument 3
Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens
EXPLANATION
Nathan presents digital sovereignty as a strategy of openness and diversification rather than separation from the outside world. He emphasizes that the goal is to avoid dependence on any single vendor and preserve implementation choice.
EVIDENCE
Nathan says the digital sovereignty approach foreseen within Europe is not sovereignty by isolation and links it to openness, including open-source contribution [317-319]. He then explains that the main objective is to avoid vendor lock-in and not be tied to the roadmap of one specific vendor, while diversification of solutions is itself a path toward sovereignty [320-321].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This is reinforced by analysis warning that digital sovereignty can become overly securitised or isolationist if not socially anchored, and that economic security should be framed cooperatively rather than as a zero-sum project [S29].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Sebastiano Toffoletti, Online participant
DISAGREED WITH
Online participant, Pedro Oliveira, Norbert Sagstetter, Sebastiano Toffoletti
N
Norbert Sagstetter
8 arguments161 words per minute2764 words1023 seconds
Argument 1
EU wallet enables interoperable identification, signatures, and sharing of verifiable attributes across borders – Norbert Sagstetter
EXPLANATION
Norbert explains that the EU Digital Identity Wallet is designed as a fully interoperable platform operating under common technical specifications and a shared legal framework. It is meant to let people identify themselves with legal effect, sign documents, and share digital proofs and attributes across the EU.
EVIDENCE
Norbert states that all member states must offer citizens and residents a European digital identity wallet and describes it as a fully interoperable platform built to common technical specifications and a common legislative framework [41-44]. He explains that it will allow identification with legal effect across the Union, signatures, and the sharing of digital proofs and documents, including electronic attestations of attributes for official and private documents such as driving licences, educational declarations, and health insurance documents [44-54].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The EUDI pilot programme is described as testing secure cross-border sharing of identity data and credentials across sectors including education, finance, healthcare, travel, and signatures/contracts [S33]. Related reporting on the EU wallet also notes storage of driving licences, login to services, and payments in a personal digital vault [S35].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Nathan Meurens, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir, Minda Moreira
Argument 2
Business wallet can solve the current inability to identify businesses and exchange legally effective documents seamlessly across the EU – Norbert Sagstetter
EXPLANATION
Norbert argues that cross-border business identification and legally effective communication are still highly fragmented in Europe. He presents the business wallet as a system that would create interoperable identification and legally valid document exchange between businesses and administrations.
EVIDENCE
Norbert says that identification of businesses across Europe is not possible today, that there are competing systems, and that seamless interaction with administrations often does not even work domestically, let alone across borders [69-74]. He says the business wallet is intended to change this by creating a system similar to the natural-person wallet, enabling exchange of documents with legal effect across borders and establishing a unique interoperable communication channel between businesses and administrations [76-80].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The EUDI pilots explicitly include organisational digital identities and business-relevant use cases such as opening bank accounts, signing contracts, payments, and access to services, which supports the claim that wallets can enable more seamless legally meaningful business interactions [S33].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Benjamin Knirsch, Pedro Oliveira, Jaromir Talir, Minda Moreira
Argument 3
The wallet framework is intended to give citizens an alternative to platform-based identification and put control of data back in users’ hands – Norbert Sagstetter
EXPLANATION
Norbert argues that the EU wallet is a response to the growing dominance of platform-based identity systems. He says the new framework is designed to return control over identity data to users through explicit consent and legal guarantees.
EVIDENCE
Norbert says the Commission felt it needed to offer citizens an alternative to platform identification because platforms were already identifying people in the digital sphere [55-60]. He adds that the system is user-determined, requiring explicit consent for each piece of data shared, and that this control is embedded in European law and subject to oversight and certification by independent authorities [60-64].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
People-centric and self-sovereign identity models are described as shifting control from authorities or platforms to individuals, grounded in consent, minimisation, portability, and user protection [S31]. A related source contrasts private-company-led identity with citizen-centric approaches and notes that EU-style wallet models seek to put citizens in control of disclosure [S36].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Argument 4
The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter
EXPLANATION
Norbert says the central adoption challenge is balancing usability with strong security and privacy. He argues that citizens and businesses will only use the wallet if it is both easy and trustworthy.
EVIDENCE
Norbert says the challenge is whether people will use the wallet, and that they will do so only when it is convenient, secure, and protects their data [232-236]. He describes this as needing to “square the circle” by making it as easy to use as today’s platform wallets while keeping it secure and under users’ control [235-236].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External material similarly stresses that digital identity systems must combine autonomy and privacy with practical usability, and that legal and technical frameworks should not be too complicated for citizens [S36]. The EUDI pilots are also explicitly aimed at improving user-friendliness, security, and interoperability [S33].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Benjamin Knirsch, Vittorio Bertola, Minda Moreira
DISAGREED WITH
Vittorio Bertola
Argument 5
Attractive everyday use cases from business, especially payments, are essential for adoption – Norbert Sagstetter
EXPLANATION
Norbert argues that adoption will depend on the wallet offering practical, frequent use cases rather than only occasional official functions. He highlights payments as the clearest example of a service that could make the wallet part of daily life.
EVIDENCE
Norbert says the wallet must be attractive to businesses because many compelling use cases will be business-provided, with payments being the first and most obvious one [238-243]. He contrasts frequent card or wallet payments, which may happen 10 or 20 times a day, with infrequent use of a mobile driving licence, perhaps once or twice a year [239-242].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This is supported by the EUDI pilot design, which includes payment authorisation among major use cases [S33]. Broader digital wallet reporting also presents payments as a core everyday function of the planned EU wallet [S35].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Benjamin Knirsch, Vittorio Bertola, Minda Moreira
DISAGREED WITH
Vittorio Bertola
Argument 6
Europe is developing high-security digital identity standards that may shape global practice and support sovereignty – Norbert Sagstetter
EXPLANATION
Norbert argues that Europe is not just implementing a regional tool but helping define high-security digital identity standards internationally. He presents this standards-setting role as part of Europe’s sovereignty proposition.
EVIDENCE
Norbert says many of the standards needed for high-security digital identity do not yet exist, and that Europe is asking standardization bodies to develop them because they are simply not there [299-304]. He adds that there is significant interest from regions including Japan, Singapore, Canada, South America, and previously the United States, because Europe has put forward a government-sponsored partnership model that preserves digital sovereignty to a certain degree [298-307].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External sources underline the importance of standards in emerging digital systems, including wallets and digital currencies, and frame standard-setting as central to trust, inclusion, and governance [S28]. The EUDI pilots are specifically testing technical specifications under a Common Toolbox, suggesting Europe is actively shaping implementable standards [S33].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Argument 7
The EU model is attracting interest from other regions because it combines public trust, interoperability, and legal effect – Norbert Sagstetter
EXPLANATION
Norbert says other parts of the world are watching Europe’s approach because it blends public-sector trust with market-facing usability and legal recognition. He presents the model as internationally relevant because it offers interoperable identity with legal effect.
EVIDENCE
Norbert notes that there is substantial interest from outside Europe in the wallet concept and standards work [298-306]. He explains that this interest stems from Europe’s ability to put forward a government-sponsored partnership concept in which identification is offered by the public sector and embedded in a legal framework, which others view as preserving sovereignty while enabling interoperable use [307-308].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
Comparable regional digital identity efforts in Africa also emphasize shared standards, mutual recognition, legal and governance alignment, and access to services across borders, showing why a publicly anchored interoperable model would have broader international relevance [S32].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti, Online participant
Argument 8
The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter
EXPLANATION
Norbert responds to concerns about exclusion by emphasizing that the EU is publishing an open-source reference implementation. His point is that the model is designed to be reusable beyond the EU rather than functioning as a closed or protectionist system.
EVIDENCE
Norbert explains that the EU provides a reference implementation for member states and that it is published open source on GitHub [341-345]. He says it can be used by countries such as Switzerland or Burundi and presents the wallet as an enabling platform for business relationships with Europe and partner countries rather than as a new barrier [345-346].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The EUDI pilot documentation states that the prototype wallet and reference implementation are open source and available for reuse by member states, pilot projects, and other contributors, which directly supports the openness claim [S33].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti, Online participant
DISAGREED WITH
Online participant, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti
B
Benjamin Knirsch
6 arguments118 words per minute420 words212 seconds
Argument 1
Business wallet can simplify SME activity by reducing repeated verification and supporting the once-only principle – Benjamin Knirsch
EXPLANATION
Benjamin argues that SMEs are especially burdened by repetitive verification and reporting because they have limited administrative capacity. He presents the business wallet as a practical simplification tool that would let verified information be reused instead of resubmitted.
EVIDENCE
Benjamin says SMEs have limited resources and that repeated verification and reporting obligations create disproportionate burdens for them [102-103]. He stresses the once-only principle, arguing that SMEs should not have to repeatedly submit the same information and that verified company information should be reusable securely across borders and procedures [104-106].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External material on e-residency and digital trade supports the broader proposition that secure digital identity tools can reduce red tape and support SMEs in accessing the digital single market and running businesses online more efficiently [S34].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Jaromir Talir, Minda Moreira
Argument 2
SMEs face fragmented procedures, reporting, and municipal-level barriers that the business wallet could reduce – Benjamin Knirsch
EXPLANATION
Benjamin argues that SME activity is hindered by fragmented procedures and inconsistent reporting requirements across Europe, especially at local level. He sees the business wallet as a way to reduce this fragmentation and support smoother cross-border business operations.
EVIDENCE
Benjamin says SMEs still face different procedures, platforms, and reporting requirements across Europe and that this administrative fragmentation weakens competitiveness and slows cross-border activity [97-101]. He adds that municipalities are the most frequent contact point for SMEs and warns that optional participation by municipalities would create a fragmented digital landscape that undermines simplification [107-110].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The Digital Single Market discussion highlights that harmonisation across the EU is needed to reduce barriers between countries and expand opportunities for businesses [S27]. This supports the argument that fragmentation in procedures remains a real obstacle that interoperable identity tools could help address.
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
Argument 3
Verified company data should be reusable securely across borders instead of being repeatedly submitted – Benjamin Knirsch
EXPLANATION
Benjamin argues that a core value of the business wallet is secure reuse of verified company information. This would operationalize the once-only principle and reduce compliance burdens for firms with limited capacity.
EVIDENCE
Benjamin explicitly says SMEs should not repeatedly submit the same information and that verified company information should be reusable securely across borders and procedures [104-105]. He emphasizes that this matters particularly for SMEs because they have limited compliance capacity [106].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
Cross-border digital identity work in Europe shows that interoperability depends on connecting identity and service systems across jurisdictions, while digital identity frameworks more broadly stress portability and interoperability of credentials [S30] [S31]. This supports the idea of securely reusing verified data rather than resubmitting it.
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Jaromir Talir, Minda Moreira
Argument 4
Interoperability must cover all municipalities, not only larger ones, otherwise simplification will fail and competition will be distorted – Benjamin Knirsch
EXPLANATION
Benjamin argues that partial interoperability would undermine the whole value of the wallet for SMEs. If only larger municipalities participate, firms would face unequal access and a distorted competitive environment.
EVIDENCE
Benjamin says interoperability should apply to all municipalities, not only those above a population threshold, because otherwise simplification will fail [107]. He also argues that if some SMEs can use the business wallet and others cannot, that creates unfair competition and forces SMEs to spend time checking where the wallet works rather than running their businesses [109-110].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Pedro Oliveira, Jaromir Talir, Minda Moreira
DISAGREED WITH
Pedro Oliveira, European Parliament draft report as discussed by speakers
Argument 5
Because use will be voluntary, strong uptake depends on practical simplification, trust, and easy reuse of data – Benjamin Knirsch
EXPLANATION
Benjamin suggests that voluntary adoption will only happen if SMEs experience tangible simplification in their daily operations. Reusability of verified data and reduced administrative friction are therefore key to generating uptake.
EVIDENCE
Benjamin describes the wallet as a practical simplification tool for SMEs because repeated verification and reporting obligations create disproportionate burdens [102-103]. He ties this directly to the once-only principle and secure reuse of verified company information across borders and procedures, which he presents as particularly important for SMEs [104-106].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Norbert Sagstetter, Vittorio Bertola, Minda Moreira
Argument 6
Uptake requires confidence in data protection and cybersecurity – Benjamin Knirsch
EXPLANATION
Benjamin argues that simplification alone will not ensure adoption; SMEs also need to trust the wallet’s handling of data and system security. Confidence in privacy and cybersecurity is therefore a condition for successful uptake.
EVIDENCE
Benjamin explicitly states that trust is essential for uptake and says SMEs need confidence in data protection and cybersecurity [111-112].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External discussions on digital identity repeatedly stress that privacy, information security, and user protection are preconditions for trust in digital ID systems [S31] [S36].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Norbert Sagstetter, Vittorio Bertola, Minda Moreira
P
Pedro Oliveira
7 arguments156 words per minute1246 words478 seconds
Argument 1
Business wallets can bring simplification, compliance support, and cost reduction for companies across the internal market – Pedro Oliveira
EXPLANATION
Pedro argues that business wallets are one of the rare EU measures that can genuinely help companies by reducing complexity and compliance costs. He sees them as useful both for direct regulatory compliance and for responding to due-diligence demands passed through supply chains.
EVIDENCE
Pedro says BusinessEurope is quite positive and supportive of business wallets because they can bring real benefits to companies across the EU [119]. He describes them as tools for simplification, cost cutting, and compliance, including helping firms handle obligations such as beneficial ownership registration and requests passed down to SMEs through due diligence, deforestation, forced labour, and customs rules [120-131].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External evidence on e-residency and digital trade supports the broader claim that secure digital identity can cut red tape, lower support-service costs, and help businesses operate across borders in a trusted legal framework [S34].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Jaromir Talir, Minda Moreira
Argument 2
Business wallets could help with UBO registration, KYC, and compliance requests passed down supply chains to SMEs – Pedro Oliveira
EXPLANATION
Pedro identifies concrete business uses where wallets could reduce friction and improve traceability. He highlights beneficial ownership registration, KYC processes, and the growing burden on SMEs to provide compliance data to larger commercial partners.
EVIDENCE
Pedro gives Belgium as an example, where the commercial register and the UBO register are separate entities run by different ministries on different platforms, calling the situation “a mess” and suggesting business wallets could help [120-125]. He also points to KYC as an obvious use case and says wallets could help SMEs fulfill requests stemming from EU due-diligence legislation such as deforestation, forced labour, customs, and other compliance obligations passed down the supply chain [128-139].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The EUDI pilots are explicitly framed as useful for identity verification and KYC, and include opening bank accounts and organisational digital identity use cases relevant to business compliance workflows [S33].
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Jaromir Talir, Minda Moreira
Argument 3
Possible future business uses include linking wallets with product passports and AI agents acting on behalf of companies – Pedro Oliveira
EXPLANATION
Pedro argues that the wallet’s business value could go beyond identification to support broader digital processes. He suggests integration with product passports and the possibility of AI agents acting under limited mandates on behalf of companies.
EVIDENCE
Pedro says there could be an interesting use case in extending the wallet to work with EU digital product passports so that identification of the company can be linked to information behind its products [132-145]. He also imagines a near future in which AI agents represent companies, access specific information, and use limited features of the wallet under defined mandates [140-142].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
While not confirming product passports specifically, external sources do support the idea that wallets may expand beyond basic identification into richer digital business ecosystems. The EUDI pilots include organisational identity, payments, education, travel, and sector-specific credentials [S33], providing context for broader future-use speculation.
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
Argument 4
The framework should build on existing infrastructure and authoritative data sources rather than reinventing systems – Pedro Oliveira
EXPLANATION
Pedro argues that successful deployment depends on using infrastructure that already exists and trusted public data sources. In his view, the wallet will only work well if the underlying source data is reliable and governments improve those base systems too.
EVIDENCE
Pedro says the business wallet should not reinvent the wheel and should rely on existing infrastructure such as the eID framework and commercial registers [146-148]. He adds that the system must be built on authoritative data sources and that governments need to work on the original data sources feeding the wallet to ensure reliability and safety [149-152].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
Cross-border identity experience in Europe stresses the close link between digital identity and foundational identity systems such as population registers and issuing processes, showing why wallet layers need reliable underlying source systems [S30].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Jaromir Talir, Minda Moreira
Argument 5
A European standard is needed so emerging national solutions do not create new fragmentation – Pedro Oliveira
EXPLANATION
Pedro argues that as countries begin testing and developing wallet-related solutions, a common EU framework becomes even more necessary. Without harmonized standards, national experimentation could reproduce the fragmentation the regulation is supposed to solve.
EVIDENCE
Responding to Jaromir’s examples of testing and pilots, Pedro says this makes it even more important to pass the regulation because Europe does not want fragmentation [251-253]. He says new test cases and national solutions need to comply with a standard defined at European level to ensure legal certainty for companies and avoid fragmentation [252-255].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This is strongly supported by external material stressing the need for common standards and interoperability in digital identity systems [S36]. African regional initiatives similarly emphasize avoiding multiple incompatible ID schemes and instead linking efforts through common standards and governance frameworks [S32].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Jaromir Talir, Minda Moreira
DISAGREED WITH
Benjamin Knirsch, European Parliament draft report as discussed by speakers
Argument 6
Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira
EXPLANATION
Pedro acknowledges the sovereignty concern but argues that Europe should not delay the wallet framework while waiting for a fully European hyperscaler ecosystem. Instead, he advocates an open and collaborative approach that builds safeguards into the framework now.
EVIDENCE
Pedro says he recognizes the “elephant in the room” about dependency, but asks what the practical solution is and whether Europe should stop the regulation until it has an EU-level hyperscaler, which he suggests could take many years [256-264]. He instead proposes ensuring the framework is well prepared and robust, and later explicitly supports the idea of open and collaborative sovereignty in discussing external partners such as Switzerland [316].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External analysis provides a relevant counterweight and context: digital sovereignty should avoid securitised, zero-sum logic and be framed cooperatively [S29]. Related discussion of data governance in Europe also stresses interoperability and legal certainty alongside protection, rather than isolation [S41].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti, Minda Moreira
DISAGREED WITH
Sebastiano Toffoletti, Nathan Meurens, Jaromir Talir
Argument 7
Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira
EXPLANATION
Pedro argues that sovereignty should not be treated as a protectionist closure of the European market. He supports a model of open sovereignty in which trusted partners can cooperate with and develop solutions alongside the EU.
EVIDENCE
In response to concerns about protectionism and effects on Switzerland and others, Pedro says the concept should be one of open sovereignty and collaborative sovereignty [316]. He adds that trusted partners who want to work with Europe should be able to develop and grow solutions together, and specifically points to Switzerland as a case where synergies are enormous [316].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This aligns with analysis arguing that digital sovereignty should be cooperative and attentive to development-promoting alliances rather than purely exclusionary [S29]. The broader Digital Single Market narrative also presents EU digital integration as something that can create dynamism beyond EU borders [S27].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Norbert Sagstetter, Nathan Meurens, Sebastiano Toffoletti, Online participant
DISAGREED WITH
Online participant, Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti
S
Sebastiano Toffoletti
5 arguments127 words per minute977 words458 seconds
Argument 1
Wallets can help overcome cross-border fragmentation faced by SMEs and strengthen the single market – Sebastiano Toffoletti
EXPLANATION
Sebastiano agrees with the broader pro-wallet case that the system could support single-market integration and help SMEs. His intervention then shifts to a more critical angle, but he explicitly accepts the wallets’ potential value in reducing fragmentation.
EVIDENCE
Sebastiano says he does not disagree with the previous speakers and calls the wallet a great opportunity in terms of integrating the single market, especially for SMEs [157-159].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External sources on the Digital Single Market and e-residency support the view that trusted digital identity can reduce cross-border barriers and help SMEs operate more effectively in the EU digital economy [S27] [S34].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Minda Moreira
Argument 2
A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti
EXPLANATION
Sebastiano argues that the wallet runs on infrastructure ultimately controlled by U.S. tech companies, especially through smartphone operating systems and related services. He sees this as a strategic dependency that could endanger critical European public and private services.
EVIDENCE
Sebastiano says the service is essentially running on infrastructure provided by U.S. hyperscalers and that phones using the wallet have to contact Google or Apple servers for confirmation [161-163]. He argues this creates a technical dependency that affects millions of users and essential services, and warns that such systems could be switched on or off by a U.S. company responsive to the U.S. government [164-170].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This concern is enriched by broader analysis of digital sovereignty, which notes that deeply interdependent digital value chains can become geopolitical choke points [S29]. Related European discussion on data governance and preventing unlawful third-country access to data also reflects concern over dependence on foreign-controlled infrastructures [S41].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Pedro Oliveira, Minda Moreira
DISAGREED WITH
Nathan Meurens, Pedro Oliveira, Jaromir Talir
Argument 3
Technology is power, so a European identity system cannot ignore geopolitical and infrastructure dependence – Sebastiano Toffoletti
EXPLANATION
Sebastiano argues that identity infrastructure must be understood in geopolitical rather than purely technical terms. Because technology shapes power relations, Europe cannot build such a system while ignoring external infrastructural control.
EVIDENCE
Sebastiano says Europeans cannot behave as if they still live in the world of five or ten years ago and references current geopolitical tensions, including wars and changing security realities, to argue that strategic dependencies must be taken seriously [171-178]. He then states explicitly that technology is power and that today’s world is a world of power and geopolitics, so Europe must take this into account when designing technical infrastructure [179-182].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External analysis directly supports the geopolitical framing, arguing that digital interdependence can be weaponised and that sovereignty debates emerge from this strategic environment [S29].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Pedro Oliveira, Minda Moreira
Argument 4
Wallets could be used to foster mass adoption of European digital alternatives if designed to support them – Sebastiano Toffoletti
EXPLANATION
Sebastiano argues that one of the wallet’s biggest strategic advantages is its likely mass adoption across Europe. If structured correctly, that installed base could help European alternatives to dominant U.S. digital services achieve scale.
EVIDENCE
Sebastiano says Europe struggles to replace services like WhatsApp because alternatives fail to gain users once the market has already converged on dominant American tools [184-188]. He argues that because digital wallets will have very large adoption among citizens, Europe could attach alternative European applications to the wallet and thereby generate automatic mass adoption, citing statements from German Digital Minister Wildberger about this logic [189-195].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
Argument 5
Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti
EXPLANATION
Sebastiano argues that Europe’s international appeal depends on offering a genuinely distinct model, not merely another system built on U.S. platforms. He says countries in regions such as Africa want a sovereign but open alternative they can implement in their own way.
EVIDENCE
Sebastiano says there is strong interest from Africa and other regions in what Europe is doing in technology because governments and businesses increasingly see dependence on U.S. or Chinese technology as a form of power projection over them [323-327]. He argues that if Europe ends up offering a solution run by Google or Apple there will be little interest, whereas there will be interest if Europe offers something sovereign, open, non-protectionist, and implementable with local technology providers [327].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
African digital identity initiatives show clear demand for interoperable frameworks based on shared standards, mutual recognition, and local implementation capacity rather than dependence on a single external model [S32]. Broader sovereignty analysis also notes the appeal of autonomy-oriented alliances beyond traditional centres of power [S29].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Online participant
DISAGREED WITH
Online participant, Pedro Oliveira, Nathan Meurens, Norbert Sagstetter
J
Jaromir Talir
3 arguments123 words per minute774 words377 seconds
Argument 1
Domain registries need reliable digital identity to verify registrants, fight cybercrime, and comply with stricter rules – Jaromir Talir
EXPLANATION
Jaromir explains that domain registries have long needed better identity mechanisms to verify who is behind domain registrations. He links this need both to fighting cybercrime and to compliance with stricter regulatory obligations.
EVIDENCE
Jaromir says country-code top-level domain registries have always struggled to properly identify domain registrants, mostly to combat cybercrime [204]. He adds that this challenge has recently been emphasized by the revision of the NIS2 directive, which imposes stricter verification requirements [205].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External discussion of trust online highlights the importance of legal protection, accountability, and the management of online risk [S39]. More broadly, Malta’s Digital Single Market discussion also notes rising cybercrime and the growing need to secure digital infrastructure [S27].
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
Argument 2
Wallets could support registry use cases such as domain registrant verification, authentication to registrant portals, and issuance of domain-related credentials – Jaromir Talir
EXPLANATION
Jaromir argues that the new wallet framework is highly relevant for domain registry operations. He says pilots and proof-of-concept work already show that wallets can support key registry functions including verification, login, and issuing attestations tied to domain ownership.
EVIDENCE
Jaromir explains that his registry joined large-scale EUDI wallet pilots and developed proof-of-concept use cases for registrant verification, authentication to registrant portals, and issuance of credentials such as attestations about domain ownership [217-220]. He adds that these scenarios were demonstrated live to the Commission at the EUDI World Launchpad event, which in his view showed that the standards are on the right path [220].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
The EUDI pilots support this type of claim by demonstrating wallet use cases for identity verification, authentication, organisational identities, and signing/access functions across sectors [S33], showing that registry-related credential workflows fit the broader wallet model.
MAJOR DISCUSSION POINT
Major discussion point 2: SME and business use cases
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Minda Moreira
Argument 3
The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir
EXPLANATION
Jaromir argues that the wallet is not just a future concept; it is already in active technical testing and partial deployment. He sees current pilots, national sandboxes, and early production wallets as evidence that the framework is maturing.
EVIDENCE
Jaromir says the EUDI wallet looks promising because it can solve many of the problems they encountered with earlier eIDAS-node infrastructure, including limited private-sector access, poor legal-person identity support, and weak user experience caused by many redirects [211-216]. He also says many countries are already opening sandboxes and testing wallets, and cites France and Denmark as examples of wallets already usable or becoming available in production, even if certification is still pending [220-226].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This is directly corroborated by the EUDI large-scale pilot programme, which is testing the technical specifications across multiple sectors and member states using an open-source prototype and reference implementation [S33].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Minda Moreira
DISAGREED WITH
Sebastiano Toffoletti, Nathan Meurens, Pedro Oliveira
V
Vittorio Bertola
3 arguments203 words per minute276 words81 seconds
Argument 1
Past attempts to build European alternatives to big-tech logins failed because users and websites stayed with dominant existing platforms – Vittorio Bertola
EXPLANATION
Vittorio argues that adoption is the central practical risk because even well-supported European alternatives to Google and Facebook login have failed before. He says both users and websites tend to stick with already dominant identity providers, making market entry extremely hard.
EVIDENCE
Vittorio says he previously tried to create a European alternative to big-tech logins with support from major actors in the European domain name industry, but the effort failed [273]. He explains that users were already relying on Google, Meta, and Facebook logins and that e-commerce websites also did not want to move away from those entrenched systems [273].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External discussion provides supporting context that private platforms already dominate large parts of digital identification and service access, making displacement difficult [S36].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Minda Moreira
DISAGREED WITH
Norbert Sagstetter
Argument 2
If wallet services are free, there is a risk that only states or very large companies can dominate provision, which could undermine European alternatives – Vittorio Bertola
EXPLANATION
Vittorio argues that making the wallet free may unintentionally narrow the field of viable providers to governments or giant firms that can subsidize the service at scale. He warns that this could make dominance by American big-tech providers more likely rather than less.
EVIDENCE
Vittorio notes that the eIDAS 2 requirement for the wallet to be free means that only very large companies capable of offering free services to hundreds of millions of people may be able to dominate provision [273]. He says this leaves a landscape where either the state provides the wallet or American big-tech companies do, and asks whether there is a plan to prevent firms like Google from implementing the standard immediately and crowding out all other players [273-280].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
Related discussion of digital identity models highlights the tension between private-company-led identity provision and public-interest frameworks, noting that private actors already have major capacity advantages in secure electronic identification [S36].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Minda Moreira
DISAGREED WITH
Norbert Sagstetter
Argument 3
There is a risk that big U.S. firms could quickly dominate eIDAS-compliant wallet deployment, creating an even bigger sovereignty failure – Vittorio Bertola
EXPLANATION
Vittorio warns that even a successful wallet rollout could become a sovereignty failure if it ends up controlled by U.S. firms. His concern is not only non-adoption, but adoption under the control of foreign platforms with access to user activity data.
EVIDENCE
Vittorio asks whether there is a plan to avoid a situation in which, immediately after launch, Google implements eIDAS 2 for free and prevents any other player from emerging [275-278]. He adds that non-use would be a failure, but a greater failure would be universal use under American control, with those firms then able to monitor what Europeans do online [279-280].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This concern is reinforced by broader digital sovereignty analysis about dependence on external digital value chains and the strategic risks of concentrated control [S29]. European data governance debates also reflect concern about third-country access and the need for interoperable but protective governance frameworks [S41].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
DISAGREED WITH
Norbert Sagstetter
O
Online participant
2 arguments129 words per minute156 words72 seconds
Argument 1
There is concern that EU sovereignty efforts could create barriers for non-EU actors such as Switzerland or African operators – Online participant
EXPLANATION
The online participant argues that efforts to strengthen EU sovereignty may be experienced externally as exclusion or protectionism. The concern is especially about whether non-EU operators will be able to continue doing business in the EU efficiently under the new framework.
EVIDENCE
The participant asks whether the understandable drive for sovereignty in the EU might turn into protectionism on the outside [311]. They specifically mention Switzerland and African operators, ask whether the equivalency system foreseen in the proposal will really work and how quickly, and warn that this may impose new burdens on actors beyond the EU [312-315].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This concern is supported by external analysis warning that sovereignty agendas can slide into securitised or exclusionary approaches if not carefully governed [S29]. A related practical example from Estonia’s e-residency shows that even openness-oriented digital identity schemes can still impose access hurdles, such as fees and physical pickup requirements, especially for users outside Europe [S34].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti
DISAGREED WITH
Pedro Oliveira, Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti
Argument 2
The concern remains that for outsiders the system could become another layer of red tape if European identity becomes necessary to do business in Europe – Online participant
EXPLANATION
The online participant raises a second, more specific concern that the system may create additional bureaucracy for external actors. From that perspective, requiring a European identity credential to interact with the EU market could function as a new form of red tape.
EVIDENCE
The participant says that for someone outside the EU, the new framework might simply end up as red tape, even if it is efficient for Europe [328]. They frame the risk as one in which it becomes impossible to do business in Europe without having a European identity [328].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External evidence from e-residency illustrates this exact type of tension: digital identity can open access to the EU market, but it may also create practical burdens and compliance hurdles for outsiders, including costs, physical collection requirements, and tax-law complexity [S34].
MAJOR DISCUSSION POINT
Major discussion point 6: International openness and effects outside the EU
AGREED WITH
Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti
DISAGREED WITH
Pedro Oliveira, Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti
M
Minda Moreira
4 arguments121 words per minute345 words170 seconds
Argument 1
EU ID wallet and business wallet are meant to empower users, reduce burdens, and improve cross-border interaction – Minda Moreira
EXPLANATION
Minda summarizes the session by presenting both wallets as tools to give users more control, reduce administrative burdens, and improve cross-border interaction. She captures the discussion as focused on empowerment, interoperability, and easier communication across borders.
EVIDENCE
Minda says the EU ID wallet, to be implemented by the end of 2026, is intended as a crucial and free tool for digital identification that lets EU citizens decide what they want to use and share [350-351]. She adds that the business wallet is meant to overcome current identification problems and ensure seamless communication between businesses, authorities, and the private sector across borders [352].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External reporting on the EUDI confirms that it is intended to let citizens and businesses share identity data securely across borders and improve access to services [S33]. Related discussion of self-sovereign and people-centric identity also supports the empowerment dimension [S31].
MAJOR DISCUSSION POINT
Major discussion point 1: Purpose and value of the EU Digital Identity Wallet and Business Wallet
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir
Argument 2
The wallet should integrate with existing systems and possibly other EU tools such as digital product passports – Minda Moreira
EXPLANATION
Minda’s summary stresses that the wallets should not duplicate existing infrastructures. She also notes the discussion about possible integration with other EU tools to increase practical value.
EVIDENCE
In her closing summary, Minda recommends that the wallets should be integrated with existing systems to avoid duplication [359-360]. She also notes that further integration with other platforms could be considered, specifically mentioning the EU passport that already exists, reflecting discussion of additional linked tools [361-362].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
Cross-border identity work emphasizes that digital identity must be linked to existing foundational systems and service infrastructures rather than treated as a standalone layer [S30]. The EUDI pilots also show the wallet being integrated into multiple sectoral use cases rather than existing in isolation [S33].
MAJOR DISCUSSION POINT
Major discussion point 3: Interoperability and integration with existing systems
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir
Argument 3
The wallet must be an attractive, trustworthy, and secure tool if it is to succeed – Minda Moreira
EXPLANATION
Minda summarizes the panel’s common view that technical success alone is insufficient; the wallet must also appeal to users and businesses. She links success to attractiveness, trust, security, and practical usability.
EVIDENCE
Minda says there are expectations of good interoperability, trust, and security and that the EU ID wallet and business wallet need to be attractive platforms for users and businesses [353-355]. She adds that the key challenge is to make it work well enough to bring real benefits to citizens and companies and recommends ensuring the wallets are attractive tools built on trust and security [355-359].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
This is supported by external sources stressing that digital identity systems need privacy, user protection, transparency, and security to earn trust [S31] [S36]. The EUDI pilots likewise focus on improving security and user-friendliness [S33].
MAJOR DISCUSSION POINT
Major discussion point 4: Adoption, usability, trust, and market uptake
AGREED WITH
Norbert Sagstetter, Benjamin Knirsch, Vittorio Bertola
Argument 4
Digital sovereignty should be collaborative and diverse, not isolationist – Minda Moreira
EXPLANATION
Minda concludes that sovereignty was treated in the session as something that should coexist with openness and diversity. Her summary reflects the view that Europe should avoid isolation while still strengthening autonomy and resilience.
EVIDENCE
Minda says the wallets can meet expectations of interoperability, trust, and security but must ensure that EU digital sovereignty is taken into account [357]. She specifies that this should not be sovereignty by isolation, but rather a collaborative and diverse form of sovereignty [357].
EXTERNAL EVIDENCE (KNOWLEDGE BASE)
External analysis supports this framing by arguing that digital sovereignty should be socially anchored and cooperative rather than confrontational or purely state-centric [S29].
MAJOR DISCUSSION POINT
Major discussion point 5: Digital sovereignty, dependency, and big-tech risk
AGREED WITH
Nathan Meurens, Norbert Sagstetter, Pedro Oliveira, Sebastiano Toffoletti
Agreements
Agreement Points
The EU ID wallet and business wallet are broadly seen as valuable tools to reduce fragmentation and enable smoother cross-border interaction in the single market.
Speakers: Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Wallet as next layer of the digital single market – Nathan Meurens EU wallet enables interoperable identification, signatures, and sharing of verifiable attributes across borders – Norbert Sagstetter Business wallet can solve the current inability to identify businesses and exchange legally effective documents seamlessly across the EU – Norbert Sagstetter Business wallet can simplify SME activity by reducing repeated verification and supporting the once-only principle – Benjamin Knirsch Business wallets can bring simplification, compliance support, and cost reduction for companies across the internal market – Pedro Oliveira Wallets can help overcome cross-border fragmentation faced by SMEs and strengthen the single market – Sebastiano Toffoletti EU ID wallet and business wallet are meant to empower users, reduce burdens, and improve cross-border interaction – Minda Moreira
Multiple speakers converged on the view that Europe still suffers from fragmented trust and identity systems and that the wallets could become a key cross-border layer for the digital single market. Nathan framed the session around identity fragmentation and asked whether digital identity could become the next enabling layer of the single market [3-6]. Norbert argued that the EU wallet will provide interoperable identification, signatures, and sharing of attributes across the Union, while the business wallet is meant to solve fragmented business identification and legally effective cross-border exchanges [41-45][69-80]. Benjamin said SMEs face fragmented procedures and that the business wallet could support a more harmonized environment and reduce administrative burdens [97-105]. Pedro said BusinessEurope is supportive because the wallets can bring real benefits, simplification, and cost reduction [119-126]. Sebastiano explicitly agreed that the wallet is a great opportunity for integrating the single market, especially for SMEs [157-159]. Minda’s closing summary echoed that both wallets are meant to empower users, reduce burdens, and improve cross-border communication [350-356].
POLICY CONTEXT (KNOWLEDGE BASE)
This aligns with the eIDAS 2 framing of the European Digital Identity Wallet as a core tool for a common European market, enabling cross-border identification, contract signing, and business onboarding while reducing bureaucracy in the single market [S65]. Related EU international strategy documents also present EU wallet interoperability and trust services as instruments for cross-border administrative and commercial interaction beyond national silos [S68].
Interoperability and integration with existing systems are essential; the wallet should rely on standards and avoid creating new fragmentation or duplication.
Speakers: Nathan Meurens, Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir, Minda Moreira
The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens EU wallet enables interoperable identification, signatures, and sharing of verifiable attributes across borders – Norbert Sagstetter Interoperability must cover all municipalities, not only larger ones, otherwise simplification will fail and competition will be distorted – Benjamin Knirsch The framework should build on existing infrastructure and authoritative data sources rather than reinventing systems – Pedro Oliveira A European standard is needed so emerging national solutions do not create new fragmentation – Pedro Oliveira The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir The wallet should integrate with existing systems and possibly other EU tools such as digital product passports – Minda Moreira
There was strong agreement that the success of the wallets depends on interoperability, common standards, and integration with existing infrastructures rather than parallel systems. Nathan emphasized that the wallet is a standards framework, not a single imposed technical stack, and can be implemented through different infrastructures [198-200]. Norbert described the wallet as fully interoperable and built on common technical specifications and a common legislative framework [43-44]. Benjamin warned that simplification will fail if interoperability is partial, especially if municipalities are excluded or optional [107-110]. Pedro argued that the business wallet should not reinvent the wheel but should build on existing eID frameworks and registers, and he stressed that national pilots make common EU standards even more necessary to avoid renewed fragmentation [146-152][251-255]. Jaromir supported this by explaining that earlier infrastructure had usability and access limits, while the new wallet standards look promising and are already being tested in sandboxes and pilots [211-226]. Minda summarized that the wallets should integrate with existing systems to avoid duplication [359-362].
POLICY CONTEXT (KNOWLEDGE BASE)
This is strongly supported by technical and policy literature stressing interoperability, open standards, and avoidance of duplicate ID schemes. Digital identity guidance highlights organisational and semantic interoperability as prerequisites for usable cross-system exchange [S60]. African regional ID initiatives similarly stress shared standards, mutual recognition, and avoiding multiple overlapping regional ID cards [S59]. Broader interoperability debates also frame standards as essential to prevent lock-in and fragmentation [S70].
Adoption will depend on the wallets being attractive, usable, trustworthy, secure, and backed by practical everyday use cases.
Speakers: Norbert Sagstetter, Benjamin Knirsch, Vittorio Bertola, Minda Moreira
The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter Attractive everyday use cases from business, especially payments, are essential for adoption – Norbert Sagstetter Because use will be voluntary, strong uptake depends on practical simplification, trust, and easy reuse of data – Benjamin Knirsch Uptake requires confidence in data protection and cybersecurity – Benjamin Knirsch Past attempts to build European alternatives to big-tech logins failed because users and websites stayed with dominant existing platforms – Vittorio Bertola If wallet services are free, there is a risk that only states or very large companies can dominate provision, which could undermine European alternatives – Vittorio Bertola The wallet must be an attractive, trustworthy, and secure tool if it is to succeed – Minda Moreira
Several participants agreed that the central practical challenge is not only regulation but user uptake. Norbert said people will use the wallet only if it is convenient, secure, privacy-preserving, and attractive, and added that frequent business-led uses such as payments will be crucial [232-245]. Benjamin similarly said that since SMEs face limited resources, uptake requires practical simplification and confidence in data protection and cybersecurity [102-112]. Vittorio’s intervention reinforced the importance of adoption by warning that previous European alternatives to major login platforms failed because users and websites stayed with existing dominant providers, and he raised concerns about who can sustainably provide free wallet services at scale [273-280]. Minda’s summary echoed the shared view that the wallets must be attractive, trustworthy, and secure to succeed [353-360].
POLICY CONTEXT (KNOWLEDGE BASE)
This is consistent with eIDAS 2 commentary that the wallet’s success depends on balancing security, privacy, usability, and confidence, with practical uses such as travel, public services, KYC, and e-commerce being central to uptake [S65]. More generally, usability literature reinforces that systems only work in practice when designed around user needs and simplicity rather than technical availability alone [S57].
The wallets should support SMEs and businesses by reducing repeated verification, compliance burdens, and friction in dealings with authorities and private actors.
Speakers: Norbert Sagstetter, Benjamin Knirsch, Pedro Oliveira, Jaromir Talir, Minda Moreira
Business wallet can solve the current inability to identify businesses and exchange legally effective documents seamlessly across the EU – Norbert Sagstetter Business wallet can simplify SME activity by reducing repeated verification and supporting the once-only principle – Benjamin Knirsch Verified company data should be reusable securely across borders instead of being repeatedly submitted – Benjamin Knirsch Business wallets can bring simplification, compliance support, and cost reduction for companies across the internal market – Pedro Oliveira Business wallets could help with UBO registration, KYC, and compliance requests passed down supply chains to SMEs – Pedro Oliveira Wallets could support registry use cases such as domain registrant verification, authentication to registrant portals, and issuance of domain-related credentials – Jaromir Talir EU ID wallet and business wallet are meant to empower users, reduce burdens, and improve cross-border interaction – Minda Moreira
Speakers aligned around a practical business case for the wallet. Norbert said current business identification across Europe is fragmented and that the business wallet should enable legally effective cross-border document exchange and communication with administrations [69-80]. Benjamin focused on SMEs, saying repeated verification and reporting create disproportionate burdens and that verified information should be reusable across borders under a once-only principle [102-106]. Pedro supported this strongly, describing the wallet as a simplification and compliance tool, including for UBO registration, KYC, and supply-chain due-diligence requests imposed on SMEs [120-139]. Jaromir added concrete registry use cases such as verifying domain registrants, authenticating to registrant portals, and issuing domain-related credentials [217-220]. Minda concluded that the wallets are intended to reduce burdens and improve communication across borders [350-356].
POLICY CONTEXT (KNOWLEDGE BASE)
This matches policy framing around eIDAS 2 and related digital identity initiatives, which emphasize streamlined customer onboarding, instant verification, and reduced bureaucracy for businesses, including KYC and compliance workflows [S65]. Earlier discussion of Estonia’s e-residency likewise framed trusted digital identity as a way to cut red tape and support SME participation in digital trade and the EU market [S64].
Digital sovereignty matters, but it should be pursued through openness, diversification, and reducing dependency rather than through isolation.
Speakers: Nathan Meurens, Norbert Sagstetter, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens The wallet framework is intended to give citizens an alternative to platform-based identification and put control of data back in users’ hands – Norbert Sagstetter Europe is developing high-security digital identity standards that may shape global practice and support sovereignty – Norbert Sagstetter Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti Technology is power, so a European identity system cannot ignore geopolitical and infrastructure dependence – Sebastiano Toffoletti Digital sovereignty should be collaborative and diverse, not isolationist – Minda Moreira
There was broad agreement that sovereignty and dependency are core issues, though speakers differed on emphasis and remedies. Nathan argued that sovereignty should not mean isolation and should instead focus on openness, avoiding vendor lock-in, and diversifying solutions [317-321]. Norbert said the wallet offers citizens an alternative to platform-based identification and places data control in users’ hands under European law, while also framing EU standard-setting as part of Europe’s sovereignty proposition [55-64][298-307]. Pedro acknowledged the dependency concern but argued that Europe should not halt the framework while waiting for its own hyperscaler, and instead should pursue an open and collaborative sovereignty model [256-264][316]. Sebastiano strongly stressed the geopolitical risk of relying on U.S. infrastructure and argued that technology is power, so these dependencies cannot be ignored [160-182]. Minda’s summary synthesized this shared direction by stating that sovereignty should be collaborative and diverse, not isolationist [357].
POLICY CONTEXT (KNOWLEDGE BASE)
This view is enriched by critical policy analysis warning that digital sovereignty can slide into securitisation, zero-sum economic security, and state control if pursued in a closed or confrontational way; instead, sovereignty should be socially anchored and cooperative rather than isolationist [S53]. EU strategic documents similarly frame the challenge as combining openness and innovation with security, and pursue external cooperation on standards, trust services, and interoperability [S54] [S66] [S68].
The European wallet framework should remain open to external partners and should not become a protectionist barrier to non-EU actors.
Speakers: Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti, Online participant
The EU model is attracting interest from other regions because it combines public trust, interoperability, and legal effect – Norbert Sagstetter The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti There is concern that EU sovereignty efforts could create barriers for non-EU actors such as Switzerland or African operators – Online participant The concern remains that for outsiders the system could become another layer of red tape if European identity becomes necessary to do business in Europe – Online participant
A notable area of convergence was that the EU framework should be open and usable beyond the Union, even though one online participant warned of possible exclusionary effects. The online participant raised concern that EU sovereignty efforts might become protectionist or create red tape for Switzerland, Africa, and other non-EU operators [311-315][328]. In response, Pedro explicitly argued for open and collaborative sovereignty and said trusted partners should be able to work with Europe rather than be excluded [316]. Nathan likewise said EU digital sovereignty is not sovereignty by isolation and is meant to avoid lock-in rather than close the system [317-321]. Norbert said the model is drawing international interest and stressed that the open-source reference implementation can be used by countries outside the EU, presenting the wallet as an enabling platform rather than a barrier [298-308][341-346]. Sebastiano also said Europe will attract interest internationally only if it offers a sovereign but open alternative rather than a closed or U.S.-controlled one [323-327].
POLICY CONTEXT (KNOWLEDGE BASE)
This is supported by EU external digital strategy documents that explicitly promote mutual recognition of trust services, interoperability with third-country digital identity initiatives, and a global trust framework rather than a closed EU-only system [S68]. EU digital diplomacy materials also reference cooperation on wallet interoperability and promotion of the EU wallet model with partners such as Japan and Singapore [S66].
Similar Viewpoints
These speakers shared a business- and SME-oriented view that the wallet’s strongest near-term value lies in cutting administrative friction, reducing repetitive submissions, and supporting compliance workflows. Benjamin stressed repeated verification burdens, once-only reuse of company data, and simplification for SMEs [102-106]. Pedro similarly emphasized simplification, cost cutting, UBO, KYC, and compliance demands passed through supply chains [120-139]. Minda’s closing summary reflected this same practical orientation by stating that the wallets are meant to reduce burdens and improve cross-border interaction [350-356].
Speakers: Benjamin Knirsch, Pedro Oliveira, Minda Moreira
Business wallet can simplify SME activity by reducing repeated verification and supporting the once-only principle – Benjamin Knirsch Business wallets can bring simplification, compliance support, and cost reduction for companies across the internal market – Pedro Oliveira Business wallets could help with UBO registration, KYC, and compliance requests passed down supply chains to SMEs – Pedro Oliveira EU ID wallet and business wallet are meant to empower users, reduce burdens, and improve cross-border interaction – Minda Moreira
These speakers shared the view that the wallet should be understood as a standards-based interoperable layer that integrates with existing systems. Nathan said the wallet does not prescribe one technical solution or hyperscaler and can be implemented in different ways [198-200]. Pedro argued it should build on existing infrastructure and authoritative data sources and that a common EU standard is essential to prevent fragmentation from emerging national solutions [146-152][251-255]. Jaromir said current standards and sandboxes already show technical promise [215-226]. Minda summarized that the wallet should integrate with existing systems to avoid duplication [359-362].
Speakers: Nathan Meurens, Pedro Oliveira, Jaromir Talir, Minda Moreira
The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens The framework should build on existing infrastructure and authoritative data sources rather than reinventing systems – Pedro Oliveira A European standard is needed so emerging national solutions do not create new fragmentation – Pedro Oliveira The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir The wallet should integrate with existing systems and possibly other EU tools such as digital product passports – Minda Moreira
These speakers all emphasized, from different angles, that adoption cannot be assumed. Norbert focused on convenience, privacy, security, and compelling everyday use cases such as payments [232-243]. Benjamin linked adoption to practical simplification and confidence in data protection and cybersecurity [102-112]. Vittorio reinforced the same issue by warning that even strong European identity alternatives have failed before because entrenched platforms already dominate user behavior [273-280]. Minda captured this common concern by saying the wallet must be attractive, trustworthy, and secure if it is to work [353-360].
Speakers: Norbert Sagstetter, Benjamin Knirsch, Vittorio Bertola, Minda Moreira
The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter Attractive everyday use cases from business, especially payments, are essential for adoption – Norbert Sagstetter Because use will be voluntary, strong uptake depends on practical simplification, trust, and easy reuse of data – Benjamin Knirsch Uptake requires confidence in data protection and cybersecurity – Benjamin Knirsch Past attempts to build European alternatives to big-tech logins failed because users and websites stayed with dominant existing platforms – Vittorio Bertola The wallet must be an attractive, trustworthy, and secure tool if it is to succeed – Minda Moreira
These speakers shared the broad position that digital sovereignty is a legitimate concern but should not be pursued through simple isolation. Sebastiano foregrounded the geopolitical and infrastructural risks of dependency on U.S. ecosystems [160-182]. Nathan responded that sovereignty should avoid vendor lock-in and embrace diversification rather than isolation [317-321]. Pedro accepted the dependency concern but argued for an open and collaborative sovereignty model instead of suspending progress until Europe has a full hyperscaler alternative [256-264][316]. Minda’s summary explicitly reflected this common framing of sovereignty as collaborative and diverse [357].
Speakers: Nathan Meurens, Pedro Oliveira, Sebastiano Toffoletti, Minda Moreira
Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti Technology is power, so a European identity system cannot ignore geopolitical and infrastructure dependence – Sebastiano Toffoletti Digital sovereignty should be collaborative and diverse, not isolationist – Minda Moreira
These speakers converged on the idea that the EU wallet framework can and should have value beyond Europe. Norbert cited international interest and stressed that the open-source reference implementation can be reused by non-EU countries [298-308][341-345]. Pedro said sovereignty should remain open and collaborative, including with trusted partners such as Switzerland [316]. Nathan described sovereignty as non-isolationist and oriented toward avoiding lock-in [317-321]. Sebastiano said other regions, including Africa, would be interested if Europe offers a sovereign but open alternative rather than another externally controlled system [323-327].
Speakers: Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti
The EU model is attracting interest from other regions because it combines public trust, interoperability, and legal effect – Norbert Sagstetter The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti
Unexpected Consensus
Even speakers with different levels of concern about Big Tech dependence agreed that sovereignty should be pursued through openness and standards, not by stopping the wallet project.
Speakers: Pedro Oliveira, Sebastiano Toffoletti, Nathan Meurens, Minda Moreira
Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti Technology is power, so a European identity system cannot ignore geopolitical and infrastructure dependence – Sebastiano Toffoletti Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens Digital sovereignty should be collaborative and diverse, not isolationist – Minda Moreira
An unexpected consensus emerged between a strongly critical voice on geopolitical dependence and more implementation-focused speakers. Sebastiano forcefully argued that U.S. ecosystem dependency is a serious strategic vulnerability that cannot be ignored [160-182]. Yet Pedro did not reject that concern; instead he acknowledged the ‘elephant in the room’ but argued the solution is not to stop regulation while waiting for a European hyperscaler, but to build an open and robust framework now [256-264]. Nathan similarly reframed sovereignty as avoiding vendor lock-in and preserving diversity rather than isolating Europe [317-321]. Minda’s summary then crystallized this overlap by describing sovereignty as collaborative and diverse, not isolationist [357].
POLICY CONTEXT (KNOWLEDGE BASE)
This position fits broader policy framing that standards and governance are the right response to dependency concerns. eIDAS 2 commentary stresses rigorous security, audits, and open-source wallet components as mechanisms for trust and sovereignty [S65]. Wider digital sovereignty analysis also cautions against abandoning openness in favor of securitized or isolationist responses, arguing instead for socially anchored governance and cooperative economic security [S53] [S54].
Both business advocates and technical registry actors agreed on concrete operational use cases, especially around KYC, verification, and trusted credentials.
Speakers: Pedro Oliveira, Jaromir Talir, Nathan Meurens
Business wallets could help with UBO registration, KYC, and compliance requests passed down supply chains to SMEs – Pedro Oliveira Wallets could support registry use cases such as domain registrant verification, authentication to registrant portals, and issuance of domain-related credentials – Jaromir Talir
A notable cross-community consensus appeared between business representation and internet infrastructure actors. Pedro highlighted KYC, UBO, and compliance as obvious business use cases and even pointed to benefits for TLD and ccTLD environments [136-139]. Jaromir, speaking from a ccTLD registry perspective, then described proof-of-concept work showing that wallets can support domain registrant verification, authentication to registrant portals, and issuance of domain ownership credentials [204-220]. Nathan explicitly connected Pedro’s KYC point to Jaromir’s expected input, showing a shared recognition that wallet value extends into internet infrastructure governance [154][201][154-155].
POLICY CONTEXT (KNOWLEDGE BASE)
This aligns directly with authoritative descriptions of the wallet’s practical role in secure interoperable identification, instant verification of qualifications, and streamlined KYC/AML processes for banks, e-commerce, and professional services [S65].
Although the session centered on Europe, several speakers agreed that the wallet framework should have international openness and external usability.
Speakers: Norbert Sagstetter, Pedro Oliveira, Nathan Meurens, Sebastiano Toffoletti
The EU model is attracting interest from other regions because it combines public trust, interoperability, and legal effect – Norbert Sagstetter The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti
It was somewhat unexpected that, in a discussion about EU wallets and sovereignty, several speakers converged on a strongly outward-looking message. Norbert highlighted international interest and said the open-source reference implementation can be used by countries such as Switzerland or Burundi [298-308][341-345]. Pedro argued that sovereignty should remain open and collaborative with trusted partners [316]. Nathan added that EU sovereignty is not sovereignty by isolation [317-321]. Sebastiano, despite being the strongest critic of dependency risks, also agreed that Europe should offer an open alternative that other regions can implement in their own way [323-327].
POLICY CONTEXT (KNOWLEDGE BASE)
This is reinforced by EU international digital strategy documents that call for mutual recognition of electronic signatures and trust services with third countries, practical interoperability with non-EU wallet initiatives, and development of a global trust framework for digital identities [S68]. EU digital diplomacy planning also explicitly includes cooperation on eID wallet interoperability with external partners [S66].
Overall Assessment

The panel showed high consensus on the core value proposition of the EU ID wallet and business wallet: they are seen as promising tools to reduce fragmentation, simplify cross-border interactions, support SMEs and businesses, and strengthen the digital single market [3-6][69-80][97-105][119-126][157-159][350-356]. There was also strong agreement that interoperability, common standards, and integration with existing systems are indispensable for success [43-44][107-110][146-152][198-200][215-226][359-362].

Differences
Different Viewpoints
How serious the dependency on U.S. mobile ecosystems and hyperscalers is for the wallet framework
Speakers: Sebastiano Toffoletti, Nathan Meurens, Pedro Oliveira, Jaromir Talir
A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir
Sebastiano argued that the wallet infrastructure is in practice dependent on U.S. hyperscalers and mobile ecosystems, creating a strategic vulnerability because essential identification services could effectively be switched on or off by companies such as Google or Apple [160-170][178-182]. Nathan pushed back by saying the wallet is a standards framework and does not impose any specific technical solution or hyperscaler, so it could be implemented on different infrastructures [198-200][266-267]. Jaromir partly acknowledged that most people will likely use Android or iOS devices, so there is some dependency, but stressed that the regulation does not prescribe that architecture and noted alternative implementations such as web wallets [203-204]. Pedro also acknowledged the concern but disagreed with treating it as a reason to stop or delay the regulation, arguing instead for building a robust framework now rather than waiting for an EU hyperscaler [256-264].
Whether the main sovereignty risk is non-adoption or adoption dominated by Big Tech
Speakers: Vittorio Bertola, Norbert Sagstetter
Past attempts to build European alternatives to big-tech logins failed because users and websites stayed with dominant existing platforms – Vittorio Bertola If wallet services are free, there is a risk that only states or very large companies can dominate provision, which could undermine European alternatives – Vittorio Bertola There is a risk that big U.S. firms could quickly dominate eIDAS-compliant wallet deployment, creating an even bigger sovereignty failure – Vittorio Bertola The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter Attractive everyday use cases from business, especially payments, are essential for adoption – Norbert Sagstetter
Vittorio warned that previous European alternatives to big-tech login failed because users and websites remained with entrenched platforms, and he argued that making wallets free could leave the field mainly to governments or giant firms such as Google, creating a worse sovereignty outcome if Americans dominate wallet provision and data flows [273-280]. Norbert did not deny the importance of adoption but framed the central challenge differently: for him the key issue is ensuring the wallet is convenient, secure, and attractive enough to be used, with strong business use cases such as payments as the route to uptake [232-245]. He also defended the public-private partnership model and the fact that the wallet will be free for core functionalities, presenting this as part of the value proposition rather than a route to capture by Big Tech [283-295].
Whether EU digital sovereignty efforts risk becoming protectionist or exclusionary for non-EU actors
Speakers: Online participant, Pedro Oliveira, Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti
There is concern that EU sovereignty efforts could create barriers for non-EU actors such as Switzerland or African operators – Online participant The concern remains that for outsiders the system could become another layer of red tape if European identity becomes necessary to do business in Europe – Online participant Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti
The online participant raised a clear concern that the EU’s sovereignty drive could turn into protectionism for countries such as Switzerland or for African operators, and later sharpened this by suggesting the system might simply become another layer of red tape if doing business in Europe requires a European identity [311-315][328]. Pedro rejected the protectionist framing and instead argued for ‘open sovereignty’ and collaboration with trusted partners such as Switzerland [316]. Nathan similarly said European digital sovereignty is not ‘sovereignty by isolation’ and framed it instead as openness, open source, diversification, and avoiding vendor lock-in [317-321]. Norbert reinforced that view by emphasizing that the reference implementation is open source and usable by countries inside and outside Europe, presenting the wallet as an enabling platform rather than a barrier [341-346]. Sebastiano also rejected protectionism, but from a different angle: he argued other regions will only be interested if Europe offers a genuinely sovereign yet open alternative rather than one dependent on Google or Apple [323-327].
POLICY CONTEXT (KNOWLEDGE BASE)
This disagreement has clear external grounding in policy debates over digital sovereignty. Critical analysis warns that sovereignty rhetoric can be appropriated into mercantilist and securitized agendas that privilege state control or domestic champions and risk exclusionary outcomes [S53] [S54]. By contrast, current EU external strategy documents stress openness, international cooperation, and mutual recognition of digital identities and trust services with third countries [S66] [S68].
How comprehensive interoperability obligations should be, especially at municipal level
Speakers: Benjamin Knirsch, Pedro Oliveira, European Parliament draft report as discussed by speakers
Interoperability must cover all municipalities, not only larger ones, otherwise simplification will fail and competition will be distorted – Benjamin Knirsch A European standard is needed so emerging national solutions do not create new fragmentation – Pedro Oliveira
Benjamin argued that interoperability must apply to all municipalities and criticized the idea, mentioned as being in the current European Parliament draft, of limiting obligations to municipalities above a population threshold, warning that otherwise simplification will fail and SMEs will face unfair competition and continued fragmentation [107-110]. Pedro explicitly agreed with that criticism and said proposals for thresholds such as communes above 10,000 inhabitants ‘make no sense’ because they would undermine the objective of broad implementation [153]. This disagreement is therefore not between panelists but between the speakers and the more limited institutional approach they referred to.
POLICY CONTEXT (KNOWLEDGE BASE)
This is informed by existing interoperability frameworks showing that implementation depth is a genuine governance question. Technical digital ID guidance distinguishes organisational and semantic interoperability requirements across administrations and systems [S60]. Local digital governance work also shows that municipal capability varies widely and that effective implementation depends on collaboration between national and local levels, contextual adaptation, and realistic phased improvements [S69].
Unexpected Differences
A tension emerged within broadly pro-wallet speakers over whether the wallet itself can be treated as technologically neutral despite practical dependence on U.S.-controlled mobile ecosystems
Speakers: Sebastiano Toffoletti, Nathan Meurens, Jaromir Talir, Pedro Oliveira
A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira
This disagreement was somewhat unexpected because all of these speakers were generally supportive of the wallet project. Yet Sebastiano treated current infrastructure dependence as a potentially disqualifying strategic flaw [160-182], while Nathan and Jaromir reframed the issue as one of implementation choice rather than something inherent in the standards [198-200][203-204]. Pedro then shifted the discussion from diagnosis to pragmatism, arguing that even if the concern is real, it should not halt progress on the regulation [256-264].
POLICY CONTEXT (KNOWLEDGE BASE)
This tension is enriched by broader digital sovereignty debates about dependency and control over digital infrastructures. External analysis warns against conflating autonomy with closed sovereign infrastructure, while recognizing the strategic risks created by interdependent digital value chains and external choke points [S53]. eIDAS 2 commentary also frames the wallet as a mobile-device-based system with open-source and compliance safeguards, which helps explain why claims of neutrality may clash with dependence on underlying platform ecosystems [S65].
Among supporters of stronger digital sovereignty, there was disagreement over whether a free wallet strengthens public-interest provision or increases the risk of Big Tech capture
Speakers: Vittorio Bertola, Norbert Sagstetter
If wallet services are free, there is a risk that only states or very large companies can dominate provision, which could undermine European alternatives – Vittorio Bertola The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter
The debate did not center only on whether the wallet should exist, but on the implications of its free provision model. Vittorio argued that the requirement for wallets to be free may structurally favor only states and giant firms, including U.S. platforms [273-280]. Norbert, by contrast, treated free core functionality as part of the public value of the model and focused instead on usability and attractiveness as the crucial variables [283-295]. This is unexpected because both were concerned with sovereignty and adoption, but they diagnosed opposite risks in the same design feature.
POLICY CONTEXT (KNOWLEDGE BASE)
This mirrors wider policy concerns that digital sovereignty projects can either empower individuals or be captured by dominant state or corporate actors. Commentary on digital sovereignty stresses that governance must be socially anchored so benefits do not flow only to the state or domestic champions [S53] [S54]. Related policy discussions on digital currency and wallet ecosystems also show long-standing concern that private technology firms can shape core wallet infrastructures in ways that raise regulatory and public-interest concerns [S56] [S63].
Overall Assessment

The discussion showed broad strategic agreement on the value of the EU Digital Identity Wallet and Business Wallet for interoperability, simplification, and the digital single market, but meaningful disagreement on implementation risks and governance choices. The main fault lines concerned the seriousness of dependence on U.S. infrastructures, the risk of Big Tech capture in wallet adoption, the degree to which sovereignty could become exclusionary for outsiders, and how comprehensive interoperability obligations should be [41-54][69-80][160-182][198-200][232-245][273-280][311-316].

Moderate. The speakers were not divided over the overall goal; most supported the wallet concept. The disagreements were chiefly about how to implement it without reproducing fragmentation, dependence, or exclusion. This level of disagreement suggests a relatively strong policy coalition in favor of the wallets, but also indicates that adoption, technical architecture, and openness to non-EU actors will remain politically and operationally sensitive issues.

Partial Agreements
All four accepted the broad goal of European digital sovereignty and a successful wallet ecosystem, but they differed on how to get there. Sebastiano insisted sovereignty concerns about U.S. infrastructure dependence must be central to the design [160-182]. Nathan agreed sovereignty matters but argued the standards do not lock Europe into any one technical stack and so implementation choices remain open [198-200][317-321]. Jaromir similarly accepted that there is ‘some dependency’ in practice because most users will rely on Android or iOS, while emphasizing that alternative technical paths exist and current pilots show progress [203-204][220-226]. Pedro also accepted the dependency concern but argued the right path is to proceed with a strong framework now rather than wait for a fully European hyperscaler ecosystem [256-264].
Speakers: Sebastiano Toffoletti, Nathan Meurens, Pedro Oliveira, Jaromir Talir
A major unresolved problem is dependency on U.S. mobile ecosystems and hyperscalers, which creates strategic vulnerability – Sebastiano Toffoletti The wallet is a standard-based framework, not one imposed technical infrastructure, and can be implemented in different ways – Nathan Meurens Open and collaborative sovereignty should guide implementation rather than pausing regulation until Europe has its own hyperscaler – Pedro Oliveira The wallet standards are technically promising and already testable through sandboxes and pilot implementations – Jaromir Talir
Both speakers agreed that adoption is decisive and that a wallet nobody uses would be a failure, but they disagreed on the main risk and remedy. Vittorio stressed market dominance dynamics and warned that free provision could let firms like Google capture the ecosystem almost immediately [273-280]. Norbert also made adoption the key challenge, but emphasized usability, security, and compelling everyday use cases such as payments rather than market structure as the main route to success [232-245][289-295].
Speakers: Vittorio Bertola, Norbert Sagstetter
Past attempts to build European alternatives to big-tech logins failed because users and websites stayed with dominant existing platforms – Vittorio Bertola There is a risk that big U.S. firms could quickly dominate eIDAS-compliant wallet deployment, creating an even bigger sovereignty failure – Vittorio Bertola The key challenge is making the wallet convenient, secure, privacy-preserving, and attractive enough for citizens and businesses to use – Norbert Sagstetter Attractive everyday use cases from business, especially payments, are essential for adoption – Norbert Sagstetter
There was broad agreement that the EU should not pursue isolationism, but disagreement over whether the proposed framework might still operate as an external barrier. The online participant feared it could become protectionist or burdensome for outsiders [311-315][328]. Pedro and Nathan responded that sovereignty should be open, collaborative, and non-isolationist [316-321]. Norbert added that the reference implementation is open source and reusable beyond the EU [341-345]. Sebastiano agreed on openness too, but insisted that openness will only be credible internationally if Europe avoids dependence on U.S. platforms in the underlying implementation [323-327].
Speakers: Online participant, Pedro Oliveira, Nathan Meurens, Norbert Sagstetter, Sebastiano Toffoletti
There is concern that EU sovereignty efforts could create barriers for non-EU actors such as Switzerland or African operators – Online participant Europe should pursue open sovereignty so trusted partners can work with the EU rather than being excluded – Pedro Oliveira Sovereignty should not mean isolation; diversification and avoiding vendor lock-in are key goals – Nathan Meurens The reference implementation is open source and can be used outside the EU, showing openness rather than closure – Norbert Sagstetter Other regions are interested in Europe offering a sovereign but open alternative to U.S. and Chinese technology models – Sebastiano Toffoletti
Takeaways
Key takeaways
The EU Digital Identity Wallet is intended to become a core layer of the digital single market by enabling interoperable cross-border identification, authentication, signatures, and exchange of verifiable attributes with legal effect. The Business Wallet is presented as the equivalent next step for legal entities, aiming to solve fragmented business identification and enable seamless cross-border exchanges between businesses, administrations, and private actors. For SMEs, the main expected value is administrative simplification: reducing repeated verification and reporting, applying the once-only principle, reusing verified company data securely across borders, and lowering compliance burdens. Potential business use cases discussed included KYC, UBO-related processes, public procurement, VAT and tax procedures, supplier and bank onboarding, secure communication with authorities, digital product passport integration, AI agents acting on behalf of firms, and domain registrant verification. Interoperability was repeatedly identified as essential: the wallets should work across all Member States and all levels of administration, including municipalities, and should build on existing infrastructure and authoritative data sources rather than creating parallel systems. Participants stressed that adoption will depend on usability, trust, cybersecurity, privacy protection, and attractive everyday use cases; convenience must be balanced with strong user control over data. Payments and other frequent practical uses were highlighted as especially important to drive uptake, since low-frequency uses alone are unlikely to create mass adoption. The wallet framework was described as a standards-based and legally grounded system rather than a single imposed technical infrastructure, and early testing is already possible through sandboxes, pilots, and emerging national implementations. A major strategic theme was digital sovereignty: the wallets are meant to offer an alternative to platform-based identity systems and reduce vendor lock-in by putting more control in users’ hands. At the same time, speakers raised serious concerns that reliance on U.S. mobile ecosystems and hyperscalers could undermine sovereignty if not addressed in implementation. Several participants argued that sovereignty should not mean isolationism; instead, Europe should pursue open, collaborative, and diversified sovereignty, avoiding both protectionism and dependence on a small number of dominant vendors. The EU approach is attracting international interest because it combines legal certainty, interoperability, public trust, and open-source elements, though concerns remain that it could still create extra friction for non-EU actors if not designed carefully.
Resolutions and action items
No formal resolutions were adopted during the session. A broad shared position emerged that the wallet framework should be implemented in a way that is attractive, secure, privacy-preserving, and interoperable across borders and administrative levels. Participants urged that the Business Wallet regulation be advanced quickly and aligned with common European standards to avoid new national fragmentation. A practical recommendation was made to build the wallets on existing infrastructure and authoritative data sources rather than reinventing systems. A recommendation was made to ensure interoperability includes municipalities and local authorities, not only larger ones, so simplification is meaningful for SMEs. Participants noted that implementation and experimentation should begin now through available sandboxes, pilots, and test environments rather than waiting for final deadlines. A recommendation was made to integrate the wallets with existing and future EU systems where useful, including possible links with product passports and registry-related credentials. The session summary emphasized the need to make the wallets trustworthy and usable enough to generate real uptake among citizens and businesses.
Unresolved issues
How to ensure widespread adoption when use is voluntary and incumbent big-tech login ecosystems already dominate user behavior. Whether free wallet provision could enable domination by very large firms or platform companies, including possible rapid entry by major U.S. providers. How to address the dependency on Apple, Google, and U.S.-linked mobile or cloud infrastructure in a way that preserves real European digital sovereignty. What concrete technical and policy measures will prevent the wallet ecosystem from being switched off, constrained, or shaped by non-European infrastructure providers. How to balance very high security and privacy guarantees with the level of convenience users expect from mainstream digital services. Whether and how the framework will support genuine European alternatives at scale rather than merely becoming another layer running on non-European platforms. How quickly and effectively advocacy/recognition mechanisms for non-EU countries such as Switzerland will work in practice. Whether the EU sovereignty approach could create new barriers or red tape for non-EU businesses and operators, including actors in Africa and neighboring countries. How implementation differences across Member States will affect user experience, despite common standards and interoperability rules. The timeline and level of ambition for rollout, with some participants arguing the proposed implementation periods are too slow.
Suggested compromises
A recurring compromise was that Europe should proceed with the wallet regulation now rather than delaying until it has its own hyperscaler or fully sovereign infrastructure, while still designing the system to reduce dependency and avoid lock-in. Another compromise was the idea of ‘open’ or ‘collaborative’ sovereignty: strengthening European control and resilience without turning the wallet framework into an isolationist or protectionist system. Participants implicitly supported balancing convenience and security by making the wallets as easy to use as platform alternatives while maintaining strong privacy, user consent, and legal safeguards. A practical compromise discussed was to rely on common standards and existing infrastructure, allowing different technical implementations rather than mandating one single architecture. For business adoption, a phased approach was suggested: start with a limited number of high-value use cases and expand over time rather than trying to solve every use case at once.
Thought Provoking Comments
Norbert Sagstetter framed the wallet as more than an ID tool: a fully interoperable platform that lets citizens identify themselves, sign, and share verified attributes across the EU, while also ‘taking back control’ from platform-based identification by making data sharing explicitly user-controlled.
This was insightful because it set the conceptual foundation for the whole discussion. He moved the issue from a narrow technical or administrative reform to a broader political and societal project: digital identity as an infrastructure layer for the single market and as a sovereignty-and-rights response to Big Tech logins. The idea that the wallet is both interoperable and citizen-controlled introduced the main tension that later speakers kept returning to: usability vs. control, and market adoption vs. public interest.
This comment established the baseline narrative for the panel. Nearly every later intervention responded to it directly or indirectly: SMEs discussed simplification, businesses discussed uptake conditions, technical experts discussed implementation and standards, and critics questioned whether sovereignty was real if the infrastructure still depended on non-European platforms. It gave the conversation a strategic frame that made later disagreements more substantive.
Speaker: Norbert Sagstetter
Benjamin Knirsch argued that the business wallet could remove friction for SMEs only if interoperability is universal and not partial, warning that limiting applicability to certain municipalities would undermine simplification and even create unfair competition.
This was thought-provoking because it translated the broad vision into a concrete implementation test: if SMEs can use the wallet in one place but not another, the system may reproduce fragmentation instead of solving it. His emphasis on the ‘once-only principle’ and on municipalities as the most frequent point of contact showed that interoperability is not an abstract technical property but a practical business necessity.
His comment shifted the discussion from high-level ambition to operational design. Pedro Oliveira later explicitly agreed with him on the problem of thresholds for municipalities, reinforcing this as a policy concern rather than a minor technical detail. It deepened the debate by showing that the success of the wallet depends on coverage and consistency, not just legal adoption.
Speaker: Benjamin Knirsch
Pedro Oliveira said that unlike many EU initiatives he comes to criticize, this one is a measure BusinessEurope is ‘quite positive’ about because it can bring ‘real benefit’ through simplification, compliance support, KYC, and possible links with AI agents and product passports—but only if it builds on existing infrastructure and authoritative data sources.
This was insightful because it provided a rare pro-business endorsement while still identifying the conditions for success. His intervention broadened the business case beyond administrative simplification to include due diligence compliance, KYC, future AI-agent representation, and interoperability with product-level systems. That made the wallet seem less like a standalone regulatory tool and more like a backbone for multiple digital-market functions.
His comment expanded the conversation into adjacent domains such as product passports, AI agents, and authoritative public registers. It also created a bridge between policy support and implementation realism: support exists, but only if the system avoids reinventing the wheel. This helped consolidate a broad coalition in the discussion while still highlighting unresolved design issues.
Speaker: Pedro Oliveira
Sebastiano Toffoletti raised ‘the elephant in the room’: even if the wallet is European in concept, in practice it runs on phones and infrastructure tied to Apple and Google, meaning a critical identity layer for millions could still be technically dependent on U.S. firms that ‘could simply switch it on and off.’ He added that technology is not a commodity but power, and that wallets could also become a vehicle for mass adoption of European alternatives.
This was the sharpest challenge in the discussion. It questioned whether the wallet truly advances digital sovereignty if it remains embedded in non-European operating systems and cloud ecosystems. The intervention was thought-provoking because it shifted the debate from regulation and interoperability to geopolitics, infrastructure dependency, and industrial strategy. His additional point—that wallet adoption could be leveraged to bootstrap European alternatives—turned the critique into a strategic proposal.
This was a major turning point in tone and content. Until then, the discussion was largely optimistic and implementation-focused. Sebastiano injected a geopolitical and sovereignty critique that others had to address directly. Nathan tried to moderate by distinguishing standards from implementation. Jaromir acknowledged partial technical dependency while defending the flexibility of the framework. Pedro responded by asking what the practical alternative would be. Later audience questions about American dominance and sovereignty clearly built on this intervention, showing that it redirected the discussion toward structural power and not just functionality.
Speaker: Sebastiano Toffoletti
Jaromir Talir explained that the earlier eIDAS 1.0-style infrastructure had real limitations for private-sector access, legal-person identity, and user experience, but that EUDI wallet pilots had already demonstrated working use cases for domain registrant verification, portal authentication, and issuance of attestations such as domain ownership.
This was insightful because it grounded the conversation in hands-on implementation experience rather than theory. He identified concrete weaknesses in the older model—poor UX, redirect complexity, limited private-sector accessibility—and showed why the new wallet architecture is promising. His domain registry example was especially valuable because it demonstrated a real, specialized use case that many listeners might not have considered.
His intervention deepened the technical credibility of the discussion. It balanced Sebastiano’s sovereignty critique with an implementer’s perspective: yes, there are dependencies, but the new framework solves real problems that existed before. It also moved the conversation toward immediate action by noting that sandboxes already exist and some countries are effectively live, countering any impression that the wallet is still purely aspirational.
Speaker: Jaromir Talir
Norbert Sagstetter said the core challenge is to ‘square the circle’: make the wallet as easy and attractive as today’s platform wallets while also making it secure, privacy-preserving, and under users’ full control.
This was thought-provoking because it distilled the entire policy and technical dilemma into one sentence. It recognized that public-interest infrastructure cannot succeed on principles alone; it must compete on convenience. At the same time, it cannot simply imitate platform solutions if its value proposition is privacy and control.
This comment synthesized many threads raised earlier—citizen control, business attractiveness, SME usability, and platform competition. It helped refocus the conversation after several specialized interventions, clarifying that adoption hinges on resolving the tension between convenience and trust. It also set up the audience concerns about whether large American players might dominate if they are better positioned to deliver smooth UX.
Speaker: Norbert Sagstetter
Vittorio Bertola warned that free wallets may create a market dynamic where only governments or very large firms can operate at scale, raising the risk that Google could implement eIDAS 2, offer it free to everyone, and become the dominant wallet provider—making the project either unused or captured by American Big Tech.
This was one of the most incisive audience comments because it turned the sovereignty concern into a market-structure problem. Rather than asking abstractly whether Europe depends on U.S. infrastructure, he asked whether the regulation itself could unintentionally cement Big Tech dominance by making scale and free provision decisive. The ‘failure if no one uses it, bigger failure if everyone uses it but Americans control it’ formulation was especially sharp.
This comment triggered one of the strongest response moments from Norbert, who defended the public-private design and the government-backed free core model. It pushed the panel to confront not just technical dependence but competitive dynamics, adoption economics, and the possibility of regulatory capture. It also reinforced the sovereignty thread introduced by Sebastiano, showing that this had become the central tension of the session.
Speaker: Vittorio Bertola
The online participant asked whether the EU’s push for sovereignty could become protectionism, especially for non-EU actors such as Switzerland or African operators who may face new burdens in doing business with Europe.
This was insightful because it widened the lens beyond internal EU efficiency and sovereignty to external consequences. It challenged the panel’s framing by asking whether a system designed to empower Europe might create barriers for outsiders. This was important because many speakers had described the wallet as a standard-setting and globally relevant framework.
This comment shifted the discussion from internal design to external legitimacy. Pedro responded with the idea of ‘open sovereignty’ and Nathan reinforced that the goal was not isolation or vendor lock-in. Sebastiano then linked this to Europe’s chance to provide a sovereign but open alternative for Africa and others. The exchange showed that the wallet debate was not only about intra-EU interoperability, but also about how Europe positions itself globally.
Speaker: Online participant
Sebastiano Toffoletti argued that there will be real interest from Africa and other regions only if Europe offers something genuinely sovereign and open, not merely a European-branded layer still run by Google or Apple.
This deepened the sovereignty discussion by connecting it to Europe’s global role. He reframed the issue from self-protection to international credibility: Europe can only present itself as an alternative to U.S. and Chinese technological power if its own infrastructure is meaningfully independent. This was conceptually rich because it tied domestic architecture to geopolitical attractiveness abroad.
This response extended the online participant’s protectionism concern into a broader strategic claim about Europe’s normative and technological influence. It strengthened the idea that wallet design choices have implications far beyond EU borders. It also kept the sovereignty debate alive through the closing portion of the session, ensuring that the final summary included ‘not sovereignty by isolation, but rather a collaborative and diverse one.’
Speaker: Sebastiano Toffoletti
Minda Moreira’s wrap-up highlighted that the wallets are expected to deliver interoperability, trust, security, simplification, and compliance benefits, while also taking digital sovereignty into account ‘not sovereignty by isolation, but rather a collaborative and diverse one.’
This was insightful as a synthesis because it captured the unresolved but productive tension that defined the discussion. Rather than presenting a simplistic conclusion, it integrated the optimistic implementation narrative with the criticisms about sovereignty, dependency, and attractiveness.
Her summary effectively validated the main lines of debate and showed which comments had most influenced the session. In particular, the inclusion of collaborative rather than isolationist sovereignty indicates that the criticism raised by Sebastiano and the audience significantly shaped the final framing. It gave the discussion a balanced ending rather than a purely promotional one.
Speaker: Minda Moreira
Overall Assessment

The discussion began as a largely optimistic policy-and-implementation conversation about how EU digital identity and business wallets could unlock the digital single market. Norbert Sagstetter’s opening framed the wallets as interoperable, user-controlled infrastructure, and early panelists like Benjamin Knirsch and Pedro Oliveira built on that with practical business and SME-oriented arguments. The decisive shift came when Sebastiano Toffoletti challenged the notion of sovereignty by pointing to dependency on U.S. hyperscalers and mobile ecosystems. From that point onward, the conversation moved beyond efficiency and compliance into geopolitics, market power, and technological sovereignty. Jaromir Talir then grounded the discussion with practical implementation evidence, preventing the debate from becoming purely abstract. Audience interventions, especially Vittorio Bertola’s warning about Big Tech capture and the online question about protectionism, forced the panel to confront externalities and competitive dynamics. As a result, the session evolved from a straightforward endorsement of the wallet model into a more layered debate about whether Europe can create a digital identity ecosystem that is not only interoperable and useful, but also genuinely sovereign, attractive, and open. The most impactful comments were those that exposed this tension and compelled others to respond, which ultimately shaped the final summary and the session’s main takeaway.

Follow-up Questions
How can the EU ensure broad adoption of the EU Digital Identity Wallet and Business Wallet so they become widely used rather than remaining legally available but practically marginal?
Adoption was a central unresolved issue. The discussion repeatedly stressed that the wallets must be convenient, attractive, and trusted, otherwise they will fail to deliver single-market benefits or digital sovereignty.
Speaker: Nathan Meurens; Norbert Sagstetter; Vittorio Bertola
What concrete conditions are needed to drive uptake of a voluntary Business Wallet?
Because use is voluntary, uptake depends on incentives, usability, interoperability, trust, and business value. Clarifying these conditions is important for policy design and implementation success.
Speaker: Nathan Meurens; Pedro Oliveira
Which practical SME use cases should be prioritized first, and how should rollout proceed gradually over time?
SMEs have limited compliance capacity, so the order of implementation matters. Research is needed to identify high-value early use cases such as cross-border verification, procurement, tax, and KYC to maximize impact quickly.
Speaker: Benjamin Knirsch
How can interoperability be guaranteed across all municipalities and authorities, rather than only larger ones, to avoid a fragmented digital landscape?
Both speakers warned that limiting coverage by municipality size would undermine simplification and create unfairness. Further work is needed on full public-sector interoperability and implementation scope.
Speaker: Benjamin Knirsch; Pedro Oliveira
How can the wallets integrate with existing national and sectoral systems without creating parallel structures or duplicative compliance channels?
Several participants emphasized that the wallets should build on existing infrastructures and authoritative data sources. This is important to reduce cost, avoid duplication, and improve acceptance.
Speaker: Benjamin Knirsch; Pedro Oliveira; Minda Moreira
What barriers still need to be overcome before the wallets deliver real value for small and growing businesses across Europe?
This was explicitly raised as a discussion question. It points to unresolved obstacles around infrastructure, market structure, sovereignty, and implementation that may limit real-world value.
Speaker: Nathan Meurens; Sebastiano Toffoletti
How can the EU reduce or mitigate dependency on U.S. hyperscalers and mobile platform providers in wallet infrastructure?
A major unresolved issue was whether wallet operation depends too heavily on Google/Apple ecosystems. This matters for resilience, autonomy, and credibility of the EU’s digital sovereignty agenda.
Speaker: Sebastiano Toffoletti; Pedro Oliveira; Nathan Meurens; Jaromir Talir
Can the wallet infrastructure be designed to support genuinely sovereign European alternatives, rather than relying on non-European technology stacks?
This goes beyond technical dependency to strategic industrial policy. The speaker argued that wallets could become an anchor for adoption of European digital services if designed accordingly.
Speaker: Sebastiano Toffoletti
How can mass adoption dynamics be leveraged so that the wallets help European alternatives gain users in adjacent digital services?
The discussion suggested the wallet could act as a distribution mechanism for European apps and services. This is an important area for research because network effects often block entry by alternatives.
Speaker: Sebastiano Toffoletti
What role should the technical community, including registries and internet infrastructure actors, play in deployment and standardization of wallet ecosystems?
This was explicitly posed to Jaromir Talir. It matters because technical operators can validate use cases, improve standards, and support operational interoperability.
Speaker: Nathan Meurens
What are the most promising registry and domain-name related use cases for the wallets, especially around registrant verification, authentication, and attestations such as domain ownership?
The transcript identified domain registries as an early, concrete use case. Further research can assess feasibility, standard needs, and broader applicability of these trust-related functions.
Speaker: Nathan Meurens; Jaromir Talir; Pedro Oliveira
How can the wallets improve KYC and identity verification across sectors such as banking, platforms, and domain registration?
KYC was repeatedly cited as a high-impact use case. More investigation is needed into legal, technical, and operational implementation across sectors.
Speaker: Pedro Oliveira; Nathan Meurens; Jaromir Talir
Should the wallets be integrated with other EU digital instruments such as the Digital Product Passport or EU company identifiers (EU-Inc), and if so how?
Integration with existing or upcoming EU tools could increase value and reduce fragmentation. This requires further research into architecture, governance, and legal alignment.
Speaker: Pedro Oliveira; Minda Moreira
How might AI agents represent companies using the wallet, with limited mandates and controlled access to information?
This was raised as a forward-looking use case. It is important because machine-to-machine representation may become common, and governance, authentication, and mandate management need exploration.
Speaker: Pedro Oliveira
How can the wallet balance strong security, privacy, and user control with a user experience that is as simple and attractive as commercial platform wallets?
Norbert identified this as a core challenge. It is crucial because poor usability would reduce adoption, while weak controls would undermine trust and compliance.
Speaker: Norbert Sagstetter
What business-provided use cases are most necessary to make the wallet attractive in daily life, especially high-frequency use cases such as payments?
The speaker suggested that attractive business use cases will drive adoption more than infrequent official documents alone. Research is needed to determine which services best create habitual use.
Speaker: Norbert Sagstetter
What is the risk that large U.S. tech firms could quickly dominate wallet provision or implementation once the framework is in place, and what safeguards are needed to prevent this?
This concern links adoption, competition, and sovereignty. If dominant firms capture distribution, the wallet could undermine rather than strengthen European digital autonomy.
Speaker: Vittorio Bertola
Is there a concrete plan to prevent the free-wallet model from favoring only states or very large corporations, thereby crowding out smaller European providers?
The requirement that wallets be free may distort the market toward actors with massive scale. This deserves further analysis for competition policy and ecosystem diversity.
Speaker: Vittorio Bertola
How should the EU respond to concerns that sovereignty measures around the wallet could become de facto protectionism for non-EU countries and operators?
An online participant questioned whether the framework could create barriers for Switzerland, Africa, and other external partners. This is important for international interoperability, trade, and external trust in EU standards.
Speaker: Online participant; Pedro Oliveira; Nathan Meurens; Sebastiano Toffoletti
Will the advocacy/recognition system for non-EU actors work in practice, and how quickly can operators from countries like Switzerland participate in the EU market under the wallet framework?
This was an explicit follow-up question about third-country operability. It matters because the effectiveness of cross-border trade and service access depends on practical recognition mechanisms.
Speaker: Online participant
Could the wallet framework create new red tape for non-EU businesses that want to operate in Europe, and how can that be avoided?
The concern is that requiring European identity mechanisms might become an access barrier. Research is needed to assess burden, onboarding pathways, and proportionality for external actors.
Speaker: Online participant
Why did SIDN leave the large-scale pilot project, and what lessons does that departure offer for future implementation projects?
Although partially answered, the question points to an area for further learning about sustainability of participation, business models, and institutional commitment in pilot projects.
Speaker: Online participant
What does ‘sovereignty to a certain degree’ mean in practical terms for the European wallet, and how much compromise on sovereignty is acceptable for usability?
This question directly probes a key policy tradeoff. Clarifying this balance is important for implementation choices, vendor reliance, and strategic communication.
Speaker: Online participant; Norbert Sagstetter
How can authoritative data sources and underlying public registers be improved so that wallets rely on accurate, reliable, and secure business data?
Wallet usefulness depends on the quality of source data. Research is needed on registry readiness, governance, data quality, and institutional coordination across member states.
Speaker: Pedro Oliveira
What lessons can be learned from current pilots, sandboxes, and early national production deployments such as those in France and Denmark?
Early implementations provide evidence on technical feasibility, user experience, and interoperability. Systematic study can inform scaling and harmonization before full rollout.
Speaker: Jaromir Talir

Disclaimer: This is not an official session record. DiploAI generates these resources from audiovisual recordings, and they are presented as-is, including potential errors. Due to logistical challenges, such as discrepancies in audio/video or transcripts, names may be misspelled. We strive for accuracy to the best of our ability.