Greece approves major digital governance and interoperability reforms
New legislation helps Greece expand digital services and reduce bureaucracy.
The Greek Parliament has approved a bill from the Ministry of Digital Governance and Artificial Intelligence to expand digital public services, reduce bureaucracy, and strengthen cybersecurity.
The legislation implements the EU rules on the cross-border automated exchange of supporting documents through the once-only principle, allowing citizens and businesses to avoid repeatedly submitting the same documents to public authorities across the EU.
Greece’s new framework establishes technical and operational measures enabling public authorities to retrieve official documents securely and automatically, with the user’s consent. The system will operate through the European interoperability infrastructure and in line with the EU data protection requirements.
The General Secretariat for Information Systems and Digital Governance will oversee technical coordination and implementation.
Beyond cross-border services, the legislation introduces several domestic digital initiatives. These include a Defective Vehicle Recall Registry to notify vehicle owners about critical safety issues, upgrades to the MyStreet application with electric vehicle charging points and emergency gathering locations, and a customer relationship management platform on gov.gr that will allow citizens to track public service requests through a single interface.
The bill also includes measures to accelerate the launch of more than 800 new public-sector interoperability services and strengthen protections against online fraud. A National Malicious Website Blocking List will be established through Greece’s National Cybersecurity Authority to support faster blocking of phishing websites, scam portals, and malicious online services.
Why does it matter?
The legislation shows how EU interoperability rules are being translated into national digital government reforms. Greece is combining the once-only principle for cross-border public services with domestic service integration, citizen-facing digital tools, and cybersecurity measures against online fraud. The result is a broader shift towards public administration built around automated document exchange, consent-based data retrieval, and shared digital infrastructure.
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