New Relic advances AI agents for enterprise observability
Enterprises gain new observability automation as New Relic unveils a no-code AI agent platform and deeper OpenTelemetry support designed to address fragmentation challenges.
The expansion into enterprise AI comes with a no-code platform from New Relic that allows companies to build and supervise their own observability agents.
A system that assembles AI-driven monitors designed to detect bugs and performance problems before they affect users, instead of leaving teams to rely on manual tracking.
It also supports the Model Context Protocol so organisations can link external data sources to the agents and integrate them with existing New Relic tools.
The company stresses that the platform is intended to complement other agent systems rather than replace them.
As AI agent software spreads across the market, enterprises are searching for ways to manage risk when giving automated tools access to internal systems.
Industry players such as Salesforce and OpenAI have already introduced their own agent platforms, and assessments from Gartner describe these frameworks as essential infrastructure for wider AI adoption.
New Relic also introduced new tools for the OpenTelemetry framework to remove friction around observability standards.
Its application performance monitoring agents now support OTel data, allowing enterprises to manage these streams in one place instead of operating separate collectors.
The update aims to reduce fragmentation that has slowed OTel deployment across large organisations and to simplify how engineering teams handle diverse observability pipelines.
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