AI helps keep Saudi Arabia’s Qiddiya City megaproject on track

Microsoft 365 Copilot is being used by Qiddiya Investment Company to manage and query massive amounts of project data, helping coordinate teams, unify disparate systems and improve productivity on the 360 km² Qiddiya City development near Riyadh.

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Qiddiya City, a purpose-built entertainment, sports and cultural destination covering nearly three times the area of Paris, involves more than 700 companies and 22,000 workers, with thousands of assets and complex data flowing across teams.

Microsoft 365 Copilot has been integrated into Qiddiya Investment Company’s project dashboards to help employees query data in natural language, saving time on reporting, email summarisation and document creation.

The technology also helps harmonise information across 20 different systems used by design and execution teams, simplifying tasks such as matching asset names and identifying discrepancies.

Copilot can extract insights that static dashboards miss, for example, flagging overdue invoices without engineer comments, enabling more informed decision-making.

QIC’s workforce has adopted Copilot for productivity beyond construction management, with the tool generating hundreds of thousands of emails and meeting summaries.

AlAli emphasises that careful planning and implementation are key to realising the benefits of AI at scale, underscoring how AI can provide an ‘unfair advantage’ when properly embedded into workflows for data-intensive projects.

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