OpenAI clarifies position in sensitive lawsuit
Legal action against OpenAI has increased scrutiny of conversational agents as regulators assess responsibilities linked to design, deployment and user protection.
A legal case is underway involving OpenAI and the family of a teenager who had extensive interactions with ChatGPT before his death.
OpenAI has filed a response in court that refers to its terms of use and provides additional material for review. The filing also states that more complete records were submitted under seal so the court can assess the situation in full.
The family’s complaint includes concerns about the model’s behaviour and the company’s choices, while OpenAI’s filing outlines its view of the events and the safeguards it has in place. Both sides present different interpretations of the same interactions, which the court will evaluate.
OpenAI has also released a public statement describing its general approach to sensitive cases and the ongoing development of safety features intended to guide users towards appropriate support.
The case has drawn interest because it relates to broader questions about safety measures within conversational AI systems.
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