Staff welcome AI but call for clear boundaries

Nine in ten workers believe AI can make them more productive.
Employees prefer AI support in teamwork, not in sensitive decision-making.

New research shows that most workers are open to using AI tools at work, but resist the idea of being managed by them. Workers are far more positive about AI recommending skills or collaborating alongside them.

The Workday study found that while 82% of organisations are expanding AI agent use, only 30% of employees feel comfortable being overseen by such systems.

Nine in ten respondents believe AI can boost productivity, yet nearly half fear it could erode critical thinking and add to workloads. Trust in the technology grows with experience, with 95% of regular users expressing confidence compared with 36% of those new to AI.

Sensitive functions such as hiring, finance, and legal work remain areas where human oversight is preferred. Many see AI as a partner that complements judgement and empathy rather than replacing them entirely.

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