OpenAI expands ChatGPT capabilities with Google Drive and Slack integration

OpenAI is preparing to beta test its new feature, ChatGPT Connectors, which will enable businesses to link their Google Drive and Slack accounts to ChatGPT.

Employees can leverage internal company data, including files, presentations, and Slack discussions, to enhance their interactions with the AI chatbot.

The feature will provide answers informed by these internal resources, similar to how ChatGPT currently uses web search to answer general queries.

The initial beta testing will be available to ChatGPT Team subscribers, with plans to extend the functionality to other platforms, such as Microsoft SharePoint and Box.

The move is part of OpenAI’s effort to integrate ChatGPT deeper into business operations, aiming to make it an essential tool for workplace productivity.

While some companies have expressed concerns about sharing sensitive data with AI, ChatGPT Connectors offers reassurances that permissions from Google Drive and Slack will be fully respected and up-to-date.

The ChatGPT Connector model is powered by OpenAI’s GPT-4o, which can refine responses based on a company’s internal knowledge. However, the integration has certain limitations.

For example, it cannot analyse images in Google Drive files or access private Slack messages and group chats. Additionally, companies must provide OpenAI with select documents and conversations for the beta test, though OpenAI assures that no data will be directly used for training the AI.

Enterprise AI-powered search tools may see a significant impact from this development, creating challenges for competitors in the industry.

For more information on these topics, visit diplomacy.edu.