Zoom expands into healthcare with AI note-taking tool
In a move to streamline healthcare documentation, Zoom has teamed up with Suki, an AI-driven medical scribe platform, to automate note-taking.
Zoom has announced a partnership with Suki, a leading AI medical scribe provider, to offer doctors on its platform an AI-powered tool that automates note-taking during telehealth visits. With Zoom accounting for over a third of telehealth appointments in the US, this move aims to help clinicians reduce time spent on paperwork, improving efficiency during virtual consultations.
The partnership marks Zoom’s shift from solely being a video-conferencing company to integrating AI tools designed for workplace efficiency, a vision supported by its CEO, Eric Yuan. Suki was selected after Zoom evaluated other AI medical scribe startups, further boosting Suki’s presence after raising $70M in funding earlier this month.
This development highlights a broader trend in healthcare, with companies like Amazon’s One Medical and Microsoft’s Nuance also leveraging AI for medical note-taking, helping providers manage documentation more effectively. Despite growing competition, investors believe there is still room for specialised AI solutions in both large healthcare systems and smaller medical practices.
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