Fake Microsoft technicians target users with scare tactics
Scammers are using fake Microsoft support numbers to trick users into sharing sensitive information.
A recent Microsoft support scam nearly cost a Washington DC couple $14,000 after they lost access to their email. Searching Google for help, they unknowingly called a scammer posing as a legitimate technician. The scammer claimed there was suspicious activity on their account and used scare tactics to convince them to give remote access to their computer.
The situation escalated when the scammer claimed a crooked bank employee was involved in leaking information. He suggested setting up a sting operation to catch the suspect. The couple, sensing something was off, cut off contact before any financial loss occurred.
Fake Microsoft support pages often appear in search results, luring users into thinking they’re contacting real customer service. Scammers then use panic-inducing language to access sensitive information. Victims like Bob unknowingly grant access, putting personal and financial data at risk.
To avoid falling victim to such scams, users should rely only on official Microsoft contact details. Verifying sources, installing strong antivirus software, and recognising red flags can prevent these sophisticated attacks.