NCA seeks input on network message guidelines
The NCA is conducting a public consultation on draft guidelines for network promotional messages from Aug 2 to Sep 19, 2024. The guidelines aim to establish ethical standards, enhance consumer rights, and standardize sender identific
The National Communications Authority (NCA) is conducting a public consultation on its draft Guidelines for the Management of Network Promotional Messages. These guidelines are designed to set industry standards for transmitting network promotional messages, ensuring they comply with legal, ethical, and transparent practices. The guidelines also aim to protect consumer rights by introducing clear opt-in and opt-out mechanisms, regulating the frequency and timing of messages, and standardizing sender identification for better consumer recognition.
The consultation, which began on 2 August 2024, is ongoing and will conclude on 19 September 2024. The NCA encourages all stakeholders, including Service Providers, Consumer Advocacy Groups, and the general public, to participate by reviewing the draft guidelines and providing feedback. The NCA has reaffirmed its commitment to transparency by announcing that all submissions will be treated as non-confidential and will be published on the NCA website as they are received.
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