India bans promotional calls from unregistered numbers

Telecom providers must submit bi-monthly updates on actions taken against scam callers.

Spam calls

India’s telecom regulator has ordered service providers to halt all promotional calls from unregistered numbers immediately and to blacklist these callers in response to a growing number of spam and phishing scams. These fraudulent calls often involve scammers posing as representatives of well-known companies like FedEx and Blue Dart to steal sensitive financial information by sending phishing links to retrieve lost packages.

The Telecom Regulatory Authority of India (TRAI) emphasised that all promotional calls from unregistered telemarketers must be stopped immediately. Unregistered callers will face blacklisting for up to two years. Telecom service providers must report their actions against scam callers on the 1st and 16th of each month to ensure compliance and combat this issue effectively.