Malaysia urges Microsoft and CrowdStrike to compensate for tech outage damages
Five government agencies and nine companies in Malaysia were affected.
Malaysia’s digital minister has urged Microsoft and CrowdStrike to consider compensating companies affected by last week’s global tech outage. The disruption, caused by a faulty update to CrowdStrike’s security software, impacted computers running Microsoft’s Windows operating system, affecting internet services worldwide and various industries.
In Malaysia, five government agencies and nine aviation, banking, and healthcare companies were affected. Minister Gobind Singh Deo has requested a full report from Microsoft and CrowdStrike on the incident and asked them to implement measures to prevent future outages. He also emphasised the need for the companies to consider compensation claims from affected parties, with the government ready to assist where possible.
The total amount of losses has yet to be determined. Tony Fernandes, CEO of Malaysia’s Capital A, which operates AirAsia, highlighted the significant impact on airlines and other businesses, calling for appropriate compensation from the tech firms responsible.
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