Jordan’s National Digital Transformation Strategy

May 2021

Jordan’s National Digital Transformation Strategy & Implementation Plan 2021-2025, aims to accelerate the country’s digital transformation and development of the digital economy over the next five years. The strategy, developed by the Ministry of Digital Economy and Entrepreneurship, is based on Jordan’s Vision 2025, global trends, international best practices, and the 2030 Sustainable Development Goals.

Key objectives include:

Vision and Strategic Goals

Jordan’s digital transformation strategy is designed to improve the quality of life for its citizens by enhancing the efficiency of services and fostering economic growth through digital technologies. The vision encompasses:

  • Enhanced Digital Infrastructure: Development of digital infrastructure to support services such as e-government, e-health, and e-education.
  • Digital Government Services: Transformation of government services to be more accessible and efficient through digital platforms.
  • Empowerment through Data: Leveraging data to improve decision-making and policy development.

Strategic Enablers

The strategy outlines several key enablers that support the overall goals:

  1. Digital Infrastructure: Investment in critical IT infrastructure, including broadband expansion and 5G deployment.
  2. Digital Government Services: Creation of a centralised platform for accessing government services.
  3. Data: Implementation of data management systems to enhance transparency and efficiency.
  4. Youth, Technology, and Jobs: Programs designed to increase youth employment and integrate technology education.
  5. Innovation and Private Sector Partnership: Encouraging innovation and strengthening the role of the private sector in digital initiatives.
  6. E-Participation: Promoting citizen involvement in digital government processes.
  7. Change Management and Human Resources: Focusing on the human aspect of transformation, including training and change management.

Response to COVID-19

The strategy also addresses the immediate responses to the COVID-19 pandemic, emphasising the role of digital solutions in maintaining public health and economic stability.

Implementation and Governance

  • Implementation Roadmap: Detailed timelines and goals for the various initiatives planned under the strategy.
  • Governance Model: Establishment of a governance framework to oversee and guide the implementation, involving a mix of government oversight and stakeholder engagement.