Experts at IGF 2024 address challenges of online information governance

The IGF 2024 panel explored the challenges and opportunities in creating healthier online information spaces. Experts from civil society, governments, and media highlighted concerns about big tech‘s influence, misinformation, and the financial struggles of journalism in the digital age. Discussions centred on multi-stakeholder approaches, regulatory frameworks, and innovative solutions to address these issues.

Speakers including Nighat Dad and Martin Samaan criticised the power imbalance created by major platforms acting as gatekeepers to information. Concerns about insufficient language-specific content moderation and misinformation affecting non-English speakers were raised, with Aws Al-Saadi showcasing Tech4Peace, an Iraqi app tackling misinformation. Julia Haas called for stronger AI governance and transparency to protect vulnerable users while enhancing content curation systems.

The financial sustainability of journalism took centre stage, with Elena Perotti highlighting the decline in advertising revenue for traditional publishers. Isabelle Lois presented Switzerland‘s regulatory initiatives, which focus on transparency, user rights, and media literacy, as potential solutions. Industry collaborations to redirect advertising revenue to professional media were also proposed to sustain quality journalism.

Collaboration emerged as a key theme, with Claire Harring and other speakers emphasising partnerships among governments, media organisations, and tech companies. Initiatives like Meta’s Oversight Board and global dialogues on AI governance were cited as steps toward creating balanced and equitable digital spaces. The session concluded with a call to action for greater engagement in global governance to address the interconnected challenges of the digital information ecosystem.