The Electronic Transactions Act 2011 (Act No. 16 of 2011) of Saint Lucia

National Regulations

The Electronic Transactions Act 2011 (Act No. 16 of 2011) of Saint Lucia provides the legal framework for the use of electronic communications and transactions. The Act ensures that electronic transactions have the same legal effect as traditional paper-based transactions, facilitating the adoption of digital commerce while protecting consumers and businesses. The Act outlines the legal requirements for electronic records, communications, contracts, and the responsibilities of intermediaries and internet service providers.


Overview of the act

Part 1: Preliminary

This section includes the short title and commencement of the Act and provides definitions for key terms such as ‘”‘electronic communication,’ ‘electronic signature,’ and ‘information system.’ It also specifies that the Act applies to all electronic transactions but excludes certain legal documents like wills, trusts, and real estate transactions.

Part 2: Transmission of electronic communications

This part establishes the legal status of electronic communications. It addresses:

  • Validity of electronic information (ensuring that electronic records are legally recognized).
  • Time and place of dispatch and receipt (determining when an electronic message is considered sent or received).
  • Attribution of electronic communication (clarifying when a communication is legally binding on a sender).

Part 3: Application of legal requirements to electronic transactions

This section specifies how electronic records and signatures can satisfy legal requirements. Key provisions include:

  • Writing requirements (allowing electronic records to fulfil legal obligations that require information to be in writing).
  • Retention and production of electronic documents (guidelines for storing and presenting electronic records).
  • Electronic signatures (establishing their validity and reliability).

The Act presumes that an electronic signature is reliable if:

  1. It is uniquely linked to the signatory.
  2. The signatory has sole control over its creation.
  3. Any changes to the signature after signing are detectable.

Part 4: Contracts

This part establishes that electronic contracts have the same legal effect as traditional contracts. It covers:

  • Formation of electronic contracts (when an agreement is legally binding).
  • Automated contracts (transactions completed by computer programs).
  • Error correction (providing consumers with an opportunity to correct mistakes before finalizing a transaction).

Part 5: Consumer protection

This section ensures that consumers are protected in electronic transactions. It mandates:

  • Disclosure requirements (sellers must provide clear information about prices, terms, and policies).
  • A ‘cooling-off’ period (consumers can cancel certain online purchases within seven days).
  • Secure payment systems (ensuring transactions use reliable security measures).

Part 6: Miscellaneous

This section addresses liability and regulations:

  • Liability of intermediaries and internet service providers (clarifying when they are responsible for content transmitted through their services).
  • Regulations (allowing the Minister to create rules for the implementation of the Act).