Report of the Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression (A/HRC/38/35)
The Special Rapporteur addresses the regulation of user-generated online content. He recommends that States ensure an enabling environment for online freedom of expression and that companies apply human rights standards at all stages of their operations. Human rights law gives
companies the tools to articulate their positions in ways that respect democratic norms and counter authoritarian demands. At a minimum, companies and States should pursue radically improved transparency, from rule-making to enforcement of the rules, to ensure user autonomy as individuals increasingly exercise fundamental rights online.