Leaders TalkX: ICT application to unlock the full potential of digital – Part II

11 Jul 2025 09:00h - 09:45h

Leaders TalkX: ICT application to unlock the full potential of digital – Part II

Session at a glance

Summary

The discussion centered on the final Leaders’ Talks of the WSIS Plus 20 High-Level Event 2025, focusing on ICT applications to unlock the full potential of digital technologies. The panel featured high-level ministers and association presidents from various countries and organizations discussing digital governance, infrastructure development, and inclusive connectivity solutions.


Zimbabwe’s ICT Minister emphasized the importance of comprehensive policy frameworks, including updated ICT policies, broadband plans, and AI strategies, while stressing the need for whole-of-government approaches and international collaboration. The discussion highlighted environmental concerns regarding digital technologies, with ACEP’s president noting that digital consumption accounts for 10% of electrical consumption in France and could double by 2030, calling for eco-design solutions and extended equipment lifespans.


Gabon’s representative outlined ambitious connectivity goals, aiming for 100% coverage of inhabited areas by 2027, currently at 95% coverage with plans to connect 250 remaining villages using satellite technologies. India’s administrator detailed their comprehensive rural digitization strategy, connecting 640,000 villages through fiber optic networks and implementing use cases in telemedicine, digital education, e-governance, agriculture, and rural commerce to bridge the urban-rural digital divide.


The Netherlands’ Tech Ambassador stressed the importance of enabling policy environments that support free flow of information and human rights while ensuring meaningful digital inclusion for marginalized communities. Industry representatives highlighted technical innovation and collaboration as key drivers, with satellite technology identified as essential for reaching the 80% of landmass not covered by traditional infrastructure. The panel concluded that achieving universal connectivity requires coordinated efforts combining policy frameworks, infrastructure investment, and innovative applications that create meaningful value for all communities, particularly those in remote and underserved areas.


Keypoints

## Major Discussion Points:


– **Digital Governance and Policy Frameworks**: Government leaders emphasized the critical need for comprehensive ICT policies, regulatory frameworks, and strategic partnerships to unlock digital potential. Zimbabwe’s minister highlighted their AI strategy, broadband plans, and whole-of-government approach to avoid working in silos.


– **Environmental Impact of Digital Technologies**: Significant focus on the growing environmental footprint of digital infrastructure, with calls for eco-design of digital services, extended equipment lifespans, and energy-efficient AI systems. The discussion noted that digital consumption could double by 2030 and carbon emissions could triple by 2050.


– **Universal Connectivity and Digital Inclusion**: Multiple speakers addressed bridging the digital divide through various infrastructure approaches, including Gabon’s goal of 100% coverage by 2027, India’s rural connectivity initiatives serving 640,000 villages, and the essential role of satellite technology in reaching remote areas covering 80% of landmass.


– **Practical ICT Applications for Social Impact**: Concrete examples of digital transformation were shared, including telemedicine, e-governance services, digital education, precision agriculture, and e-commerce platforms that create meaningful economic opportunities for rural and underserved communities.


– **International Cooperation and Knowledge Sharing**: Emphasis on collaborative approaches, partnerships between governments and private sector, and the importance of learning from global best practices to accelerate digital development and ensure no one is left behind.


## Overall Purpose:


The discussion aimed to explore how ICT applications can unlock the full potential of digital transformation, focusing on practical strategies for governments, regulatory bodies, and international organizations to achieve inclusive and sustainable digital development as part of the WSIS Plus 20 review process.


## Overall Tone:


The discussion maintained a consistently professional, collaborative, and optimistic tone throughout. Speakers were solution-oriented and forward-looking, sharing concrete examples and achievements while acknowledging challenges. The atmosphere was respectful and inclusive, with particular attention to multilingual participation (French and English). The tone remained constructive and focused on practical implementation rather than theoretical debate, reflecting the high-level nature of the participants and their shared commitment to digital inclusion and sustainability.


Speakers

– **Participant**: Role/Title not specified, Area of expertise not specified


– **Daniella Esi Darlington**: High-Level Track Facilitator, Area of expertise: Event facilitation and moderation


– **Tatenda Annastacia Mavetera**: Her Excellency Dr., Minister of ICT, Postal and Courier Services, Zimbabwe, Area of expertise: Digital governance and ICT policy


– **Laure de La Raudiere**: President of ACEP, Area of expertise: Digital environmental impacts and sustainability


– **Celestin Kadjidja**: President of Autorité de Régulation de Communication Electronique et des Postes (ACEP), Gabon, Area of expertise: Telecommunications regulation and connectivity


– **Niraj Verma**: Administrator of Digital Barrage Needy, India, Area of expertise: Broadband infrastructure and Universal Service Obligation Fund


– **Ernst Noorman**: Tech Ambassador and Cyber Ambassador of the Ministry of Foreign Affairs, Netherlands, Area of expertise: Digital policy and regulatory environments


– **Ran Evan Xiao Liao**: Corporate Vice President of the European and International Standardization, Ecosystem and Industry Development, Huawei, Area of expertise: ICT infrastructure development and technology innovation


– **Isabelle Mauro**: Director General (joining virtually), Area of expertise: Satellite technology and connectivity


**Additional speakers:**


None – all speakers mentioned in the transcript are included in the provided speakers names list.


Full session report

# Summary: WSIS Plus 20 High-Level Event 2025 – Leaders’ Talks on ICT Applications (Part 2)


## Introduction


The second part of the Leaders’ Talks on ICT Applications at the WSIS Plus 20 High-Level Event 2025 was facilitated by Daniella Esi Darlington. The panel featured high-level representatives from Zimbabwe, France, Gabon, India, the Netherlands, and major technology companies. Daniella emphasized the 3-minute time limit for speakers and mentioned the “giant screen” to help manage timing.


## Speaker Contributions


### Zimbabwe – Comprehensive Digital Policy Framework


Her Excellency Dr. Tatenda Annastacia Mavetera, Zimbabwe’s Minister of ICT, Postal and Courier Services, emphasized the importance of establishing comprehensive policy frameworks for digital transformation. Zimbabwe has developed integrated approaches including updated ICT policies, national broadband plans, and artificial intelligence strategies to foster innovation and attract investment.


The Minister highlighted Zimbabwe’s implementation of national digitalization projects, including digital centers, ICT laboratories, and the Presidential Internet Scheme. She stressed the necessity of avoiding departmental silos and advocating for coordinated efforts across government ministries and regulatory bodies. She particularly valued international cooperation platforms like WSIS Plus 20 for benchmarking and learning from other countries, while raising the critical question of how to transition from dialogue to actual deployment and measurable deliverables.


### France – Environmental Sustainability Concerns


Laure de La Raudière, President of ACEP (Autorité de Régulation de Communication Electronique et des Postes), introduced critical environmental considerations. She presented statistics showing that digital technologies account for 10% of electrical consumption in France and could double by 2030, with carbon emissions potentially tripling by 2050.


Using a sports metaphor, de La Raudière observed that “Digital could be a very good environmental coach, but first of all, it has to stop smoking in the locker room.” She called for eco-design of digital services, extended equipment lifespans, better recycling design, less computing infrastructure, and operating systems capable of functioning effectively for over 10 years.


### Gabon – Connectivity and Digital Services


Christine Khadija, President of Gabon’s telecommunications regulatory authority ACEP, outlined ambitious connectivity goals, aiming for 100% coverage of inhabited areas by 2027. Currently at 95% coverage, Gabon plans to connect the remaining 250 villages using satellite technologies.


Gabon’s digital transformation strategy includes the Gabon Digital project encompassing e-tax systems, e-visa platforms, online scholarship applications, and school management systems. Khadija also announced that “starting this month, tourists are exempted from having to have a visa to come to Gabon.”


### India – Rural Digitalization and Meaningful Applications


The Administrator of Digital India detailed India’s comprehensive rural digitalization strategy, connecting 640,000 villages through high-speed fiber optic networks under the Universal Service Obligation Fund. India addresses significant connectivity gaps, with urban areas achieving 100% connectivity while rural areas remain at 60%.


The representative emphasized that “Connectivity is not equal to users. Users will come from capability, trust, and relevance… universal access matched with meaningful application will result in transformations.” India’s approach includes comprehensive service delivery through telemedicine (including the eSanjivani app), health ATMs, digital education, e-governance, agricultural applications, rural e-commerce, and the ONDC platform.


### Netherlands – Human Rights and Digital Inclusion


Ernst Noorman, Tech Ambassador and Cyber Ambassador of the Netherlands’ Ministry of Foreign Affairs, provided a human rights perspective on digital governance. He emphasized that enabling policy and regulatory environments must bridge digital divides while ensuring meaningful digital inclusion for all persons, particularly marginalized communities.


Noorman highlighted the principle of “nothing about them, without them,” stressing that affected communities must be central to policy-making processes. He noted that many countries still lack enabling environments for digital inclusion and called for updates to WSIS frameworks to reflect current challenges and the diversity of internet users in 2025.


### Satellite Technology Perspective


Isabelle Mauro, Director General joining virtually, provided insights into satellite technology’s role in universal connectivity. She presented the statistic that traditional mobile and fiber infrastructure covers only 20% of global landmass, leaving 80% dependent on satellite solutions. This area houses millions of people and is critical for economic growth and basic needs provision.


Mauro advocated for viewing satellite technology not merely as a backup solution but as an essential strategic pillar of government digital strategies. She emphasized that satellite technology provides instant, scalable coverage across entire territories, enabling applications such as telemedicine, remote learning, precision agriculture, and environmental monitoring in underserved areas.


### Industry Perspective


Ran Evan Xiao Liao, Corporate Vice President at Huawei, highlighted how digital technologies can contribute to environmental solutions. He reported that digital power solutions have saved 8.1 billion kilowatt hours of electricity, equivalent to 710 million metric tons of carbon emission reduction.


Huawei’s global experience includes solutions serving 50 million people globally, rural connectivity for 120 million people, and accessibility solutions for 8 million disabled and elderly users monthly. He emphasized that win-win collaboration between technology providers and real-world applications is essential for bringing digital technology to practical use.


## Key Themes


### Beyond Connectivity to Meaningful Applications


A significant theme emerged around the distinction between mere connectivity and meaningful digital transformation. Speakers consistently emphasized that connectivity alone is insufficient and that meaningful applications in healthcare, education, governance, and economic services are essential for achieving real impact.


### Infrastructure Approaches


The discussion revealed diverse approaches to achieving universal connectivity, including fiber optic networks, satellite technologies, and hybrid solutions. Countries presented different strategies based on their geographic and economic contexts.


### Environmental Considerations


The environmental impact of digital technologies emerged as an important consideration, with discussions about both the challenges of growing energy consumption and the potential for digital solutions to contribute to environmental sustainability.


### International Cooperation


Speakers emphasized the importance of international cooperation platforms, public-private partnerships, and collaborative approaches involving all stakeholders in achieving digital transformation goals.


## Conclusion


The session concluded with a photo session as mentioned by the facilitator. The discussion demonstrated various national approaches to digital transformation, highlighting the importance of comprehensive policy frameworks, diverse infrastructure solutions, meaningful applications, and international cooperation in achieving universal connectivity and digital inclusion goals.


Session transcript

Participant: Thanks for joining us here today in person and those joining online. I would like to welcome you to the final Leaders’ Talks of the WSIS Plus 20 High-Level Event 2025 titled ICT Application to Unlock the Full Potential of Digital. I would like to invite to the stage Ms. Daniella Esi Darlington, our High-Level Track Facilitator.


Daniella Esi Darlington: Good morning, everyone. I hope you’re all doing great. Today is the very last day and normally the saying goes, we save the best for the last. So, I invite you all to the Leaders’ Talks X13 titled ICT Application to Unlock the Full Potential of Digital Part 2. And in this session, we would have high-level ministers and presidents of various associations on the panel. We have from Zimbabwe, Her Excellency Dr. Tatenda Anastasia Mavitera, who is the Minister of ICT, Postal and Courier Services. And I can see they’ve already taken their seats. So, shall we give them a little round of applause? Thanks. Also, we would have Ms. Laure de la Rodiere, who is President of ACEP. We also have Ms. Christine Khadija, I hope I got the name right, who is also the President of Autorité de Régulation de Communication Electronique et des Postes, which is also ACEP. And then we have from India, Mr. Niraj Verma, who is Administrator of Digital Barrage Needy. And from Netherlands, we have the Tech Ambassador, Mr. Ernst Norman, who is also a Cyber Ambassador of the Ministry of Foreign Affairs. And we also have Mr. Ran Ivan Liao, who is Corporate Vice President of the European and International Standardization, Ecosystem and Industry Development, Huawei. And last but not least, Ms. Isabelle Moreau, who is Director General, who will be joining us virtually. So thank you all so much, and we will begin our session. Once again, welcome to the latest Talk X13, titled ICT to Unlock the Full Potential of Digital. We would first go straight to Her Excellency, Tatenda, who I would like to pose a key question to. How can governments through digital governance help ICT applications to unlock the full potential of digital?


Tatenda Annastacia Mavetera: Thank you very much. Thank you, Daniela. Thank you, ITU, for giving us this great opportunity. Governments can leverage our digital governance to unlock our full potential by various ways. I’ll start by, firstly, our policy frameworks. Definitely, we can never be able to do well when we do not have the requisite and right policies to be put in place. So we need to create and establish frameworks that support ICT regulatory frameworks, innovation, investment, and also the adoption of new technologies. At Zimbabwe, we’ve tried very well to work on that. Firstly, we have worked on our ICT policy, which we have reviewed recently, and our broadband plan, and of course, our AI strategy, which has already concluded and is going through all the cabinet processes. Secondly, we also need to look at how a government can also look at various partnerships, and these partnerships need to support development and also deployment of ICT infrastructure, and also look at ways that we can be able to promote innovation and investment. At Zimbabwe, we have realized that it’s important that we come up with an ICT policy, and we realize that there is need for us to create incentives around how we can have more investment in ICT. And again, we can look at us also looking at effective governance frameworks and interventions that government can also be able to look at us working with the whole of government approach, and not work in silos. It’s important that we collaborate. We need to look at partnerships that are quite essential for us as a government, and looking at how we can make regulators also key to make sure that they coordinate with all the key government departments that we have. For us at Zimbabwe, we have looked at energy, transport, local government, making sure that the regulators also coordinate this. And also, I think government also needs to take part in the national cooperation and knowledge sharing. We are happy for these platforms. Today, we’re talking about WSIS Plus 20, and where we’re getting a lot of interaction. Let’s then move from dialogue and look at deployment. Let’s look at deliverables that we can be able to also deploy. It’s important that we need to allow benchmarking in terms of our own governance approaches, and also have agility to being responsive to ICT requirements, and this definitely needs to be done. We really want to appreciate these platforms. Let’s learn from others. Let’s be able to also collaborate and have more international engagements. This can really assist us greatly. But of course, let me also close and say that the approach to governance will help further our national projects and programs in each and every country. And Zimbabwe, as the extension of the national backbone, we’ve been able to do that. We’ve been able to also construct digital centers, ICT laboratories, the Presidential Internet Scheme, which are also essential for us to be able to achieve a digitalized country. I thank you.


Daniella Esi Darlington: Thank you so much, Excellency Maviterra, and I would like to commend you for sticking to time. I would admonish all the speakers to bear in mind that you have three minutes to respond to your question, and so please try to stay in time. We have the giant screen. I hope it’s not as intimidating. Thank you so much. And I would like to go to Ms. Laura Delarodier, who is the president of ASEP. Yes, thank you. I would like to ask you, according to your assessment of the digital environmental impacts, do you think that WSIS Action Line on e-environment should evolve to better enhance the digital sustainability?


Laure de La Raudiere: Thank you very much. I’m really honored to speak this morning on this subject, but because French is an official language in the ITU and in WSIS, I would ask you to take your headset because I will speak in French. French is very important in the AI era. We have to protect our language, to protect our culture in the AI era, so please, I’ll speak in French. First of all, I would like to pay tribute to the initiative from WSIS to take that action line on the environmental impact. That’s very important. We’re all aware of what digital technologies can contribute in order to bring solutions to the climate or with sensors on water networks to prevent leakages or better data analysis to prevent disasters, to save human lives in the agriculture area. However, the digital has a very big environmental impact, and it is a growing one. In this action line, we need to think about the efforts that digital is already 10% of electrical consumption in France. It might double by 2030. Carbon emissions might triple by 2050, and therefore, we are calling upon your attention because we need digital to make some efforts in terms of environmental protection. I’d like to use a sports metaphor. Digital could be a very good environmental coach, but first of all, it has to stop smoking in the locker room, you know, and that’s what’s happening. Digital technologies have a greater environmental impact. We need to extend the lifespan of terminals and equipments with a better recycle and extending the capacity to use operating systems over 10 years. Number two, eco-design of digital services. We can design performance IA systems that will use less energy, would require less computing power with new data centers that should be built. So, I am calling international organizations, I’m asking them to take into account the fact that the environmental impact of digital technologies should be under control. and should lead to actions in order to eco-design the solutions.


Daniella Esi Darlington: Thank you very much, Ms. Raudière. It’s very important to note that we have to have a better recycle design, especially for digital technologies. And in this AI sector, where there’s a lot of consumption of AI tools, it’s important that we design less computing infrastructure so that we are able to sustain our environment. So these are very, very important. Thank you so much for noting, bringing this up. I would move on to Mr. Kadjidja, who is also the president of ASEP. Oh, Gabon. Yeah. So the question is, during your statement, you indicated that by 2027, Gabon, your country, aims to achieve 100% coverage of inhabited areas. Could you elaborate on how you intend to reach this goal? And what is the current state of connectivity in your country? And in your view, and in the context of your country, which ICT applications hold the greatest potential to unlock the power of digital technologies?


Celestin Kadjidja: Thank you, Madam. As a French-speaking, I will tell people to take a microphone, because I will speak in French. Merci. Merci pour la question. Thank you for the question. The coverage rate in Gabon is 95%. The Gabonese territory is covered up to 95%. All main cities in Gabon are alongside roads, and therefore they have 3G and 4G. We have started to experiment 5G. It will be available in a short time. The specificity in Gabon is that main villages are alongside the roads, and those main road access should be covered since 2017. There are still villages that are disseminated in the country. You know, Gabon is an equatorial country with 95% of forests, and it is in the framework of the universal service development that we are using the satellite transmission technologies, and we are using current operators to extend their networks all the way to those remote areas. So we believe that out of the 250 remaining villages that are not connected, we will be able to connect them by 2027. As far as digital is concerned, we are working on three aspects, digitalization of public services. We do have a project which is entitled Gabon Digital. The point is to value services like e-tax, you know, to declare your taxes online, e-sol, this is to consult information for state employees, e-visa, visa, that’s for people who want to ask for their visa online. And I want to tell you that starting this month, tourists are exempted from having to have a visa to come to Gabon. We also have online platforms for school management. We have an official platform to publish the exams results. Also, e-scholar for students that are not in Gabon, if they want to ask for a scholarship, they can do it online. So that’s the Gabonese strategy to develop the digital. Thank you.


Daniella Esi Darlington: Thank you so much. Thank you very much for your submissions. It’s very inspiring to know that you are having a great agenda in place to connect over 250 villages. And I’m very excited to also learn about the e-visa and also the visa-free opportunities for tourists, as well as the scholarships that you are providing to young people through digital technologies. These are really commendable. And also, thank you so much for the submission. I would go on to Mr. Niraj. And my question to you is, how can the broadband infrastructure develop under the Universal Service Obligation Fund, USOF, be effectively utilized to create sustainable digital services and economic opportunities for local communities, especially in rural and remote areas? And what use cases have you prioritized or can be prioritized to ensure maximum social and economic benefits?


Niraj Verma: Thank you. So in India, we look at connectivity as a great enabler. And we are connecting some 6.4 lakh villages through high-speed OFC network. But as you have said, connectivity is not equal to users. Users will come from capability, trust, and relevance. And it is in this regard we are transforming our connectivity to impact through multilayered digital outcomes. This is in the form of various use cases we are developing for the rural mass. And I must tell you that when we are talking about India, there is a digital gap between urban and rural. Whereas in urban, the internet connectivity is almost 100%. In rural, it is only 60%. And gender gap is also there. So in that context, if you look at the various use cases, the first thing we are doing is in the field of telemedicine. We are connecting all the hospitals through OFC network. And we are providing services, telemedicines, through a government app called eSanjivani. We are connecting health ATMs and providing services through health ATMs. The second use case we are working on is digital education and scaling. So all the schools we are connecting with high speed, converting these schools into smarter schools. And the content, which is a multilingual application content we are providing, we are tracking the performance of teachers, students and the schools. And we are looking at the outcome. The third is in the field of e-governance. So at the ground level, the governance, last governance is at the panchayat level, which is the lead village. And at that center, we are providing various applications like birth center, birth certificate, death certificates, pensions and other foods. And with that as a focal center, through the connections provided at the households, we expect and we are getting some good impact of citizens using these applications. Fourth is in the field of agriculture. As in India, a large percentage of population is engaged in agriculture. This, they are getting soil health cards, they are using drones, IOT applications, which is helping them in getting benefits. And lastly, in rural commerce and e-commerce, we are working on, in which we are connecting the artisans and we are getting them onboarded on the applications like ONDC, like Amazon, and getting the connections transactions done through digital applications. So these all are helping in getting connections and we are thinking that universal access matched with meaningful application will result in transformations.


Daniella Esi Darlington: Thank you very much, Mr. Nima. Indeed, universal access is very important and it’s great to know the various initiatives that you are taking to connect schools and also empower farmers with digital technologies. Thank you very much for that. I would move on to Mr. Ernest Norman. And my question for you is, the original WSIS framework puts an emphasis on enabling policy and regulatory environments to achieve inclusive digital transformation. What measures are, in your view, necessary to ensure that this enabling environment is up to the task of tackling the current challenges of digital inclusion in the WSIS Plus 20 review process?


Ernst Noorman: Thank you, Daniela, for that question. Indeed, to effectively reap the economic and societal benefits from the internet and digital technologies, it’s essential to have an enabling policy and regulatory environment. Already in 2003 and 2005, when original WSIS documents were adopted, participants acknowledged the importance of such an enabling environment. But what do we mean with an enabling environment? In our view, this should be a mix of policies, regulations, and standards that contribute to bridging the digital divides, ensuring meaningful digital inclusion among all persons, including women, youth… All the Persons, Persons with Disabilities, and Marginalized Communities. Ideally, an enabling environment means that policies are conducive to the digital economy, innovation, competition, education, research, and investment. A key feature of an enabling environment, also recognized in the WSIS Plus 10 review, is the free flow of information and knowledge. To enable sustainable development, to allow us to benefit optimally from access to the Internet, and to empower individuals to exercise their universally applicable human rights, such as the freedom of expression. Unfortunately, in 2025, in many countries around the world, the enabling environment is largely absent. Some are angry with the fact that technology allowed small and medium-sized projects to actually be implemented. Many local governments simplified driving laws to support protected communities, allowing foreign companies to take control of Europe’s oil deposits, or allowing regardless of individual scoring of approval. Those with access to the internet benefit from AI, those without access lag even further behind. This underlines the continuing importance of updating the WSIS tags on the enabling environment to reflect the diversity of internet users and the current challenges, locally and globally. The principle of nothing about them, without them, remains key here. In fact, the enabling environment is a primary example where two pillars of the UN, human rights and sustainable development, come together. When governments and other stakeholders collaborate in creating and supporting such an enabling environment, it can further both the protection of human rights and the attainment of sustainable development goals. Thank you very much.


Daniella Esi Darlington: Thank you very much. I really love your statement that says nothing about them, without them. Indeed, if we want to create inclusive frameworks, we have to ensure that everyone is empowered to use the internet and have access for various tools, and also ensure free flow of information to empower people to contribute to the sustainable development goals. Thank you very much once again for your submissions. Mr. Yvanniao, in the pursuit of socio-economic progress, how can we accelerate the ICT infrastructure development to leverage technology as a catalyst for inclusive and sustainable growth?


Ran Evan Xiao Liao: Thank you. I’m lucky here to answer the interesting and important question. As we all know, when we talk about digital technology, the most challenging is how to bring digital technology to the real world. So we think, especially during this new year, for AI, and not only traditional ICT technology, we think the most important two things we can do. One is still technical innovation. Another thing we think is more important is collaboration, especially win-win collaboration, because in a lot of scenarios, the real world needs the technology, but they don’t know how to use this technology. Here I give some numbers, maybe some use cases. Because for digital technology, for inclusivity, we think the most important thing is to leave no one behind in the digital world, but it’s not so easy. For some scenarios, such as for the rural, we have a rural-style solution. It serves 120 million people now around eight countries. And for the skilled people in need, we also worked together with our partner to serve 5,010 million people. And we focus on K-12 teachers, students, and so on. For the disability and the elder, now we think it’s already eight million people every month use ICT technology now. And for sustainability, we think the most hot topic is what’s digital ICT for green. We think it’s so important. And for digital power, I also have some numbers. We have used a digital power solution. We already save 8.1 billion kilowatt electricity. It’s also equal to 710 million metric tons. So I think this is a carbon emission reduction. For a lot of cases, we are still working with our partner. That’s technical and not enough cooperation. We look forward. Thank you.


Daniella Esi Darlington: Thank you very much. We will move on to Miss Isabel Morrow. She will be joining us virtually. I see you on the screen. My question to you, Miss Morrow, is as we look to expand digital access and opportunity, what role do you see satellite technology playing in ensuring that no community is left behind and everyone benefits from connectivity fully? Thank you.


Isabelle Mauro: Thank you. Good morning, everyone. As we know, connectivity is really a foundational enabler of opportunity, equality, of resilience. And if our goal is truly universal connectivity, then we really must think beyond cities and population centers, as we just heard from many of the speakers this morning. We must reach communities and regions that are remote, that are unserved or underserved, or simply out of reach from the traditional infrastructure. As we look to expand digital access and digital opportunities, it’s really critical that we, in a way, recognize the unique and essential role that satellite technology plays in ensuring that no one and also no place is left behind. If you look at mobile and fiber networks, they’ve made remarkable progress. They are by design, however, limited to areas with high population and density, and they only cover 20% of the landmass. So for the remaining 80% of landmass, which is home to millions of people and critical not only for economic growth, but also to provide basic needs, satellite technology is really key. And it’s the only infrastructure that is capable of delivering instant, scalable coverage across entire territories, whether it’s mountains, deserts, small island states, oceans, or disaster zones. So it’s not just about inclusion. It’s also about unlocking untapped economic and human potential and doing it in a sustainable manner, as we heard from Ms. Laure de La Raudière. But connectivity in itself is not enough. What truly matters is what people do with the connectivity. So satellite also enables meaningful use, whether it’s telemedicine in rural clinics, remote learning in isolated schools, precision agriculture for IoT, sustainable fisheries management, or real-time environmental monitoring and disaster prevention. So these applications really generate real value and help increase inclusion, ensuring that rural and remote communities can fully participate in the digital economy and the national development goals. And ultimately, I just want to say as well about policies, because we heard about this, if we want to fully realize the potential of digital communications, we really need to enable policies that are agile, that are future-looking. We need smart investment, and we need a shift in mindset where we view satellite not just as a backup solution, but really as an essential strategic pillar of government digital strategies and programs. And I hope we can all work together, governments, industry, international organizations, to make sure that the digital opportunity is not only a vision, but it’s truly universal and meaningful and a reality for all. So thank you.


Daniella Esi Darlington: Thank you very much, Ms. Morel, for your key insights. Indeed, satellite technologies have the potential to bridge the digital divide, especially for these remote regions that are underserved. And so it’s important that we consider policies that are fair enough to ensure that we leave no one behind. So thank you all so much. All too soon, we have come to the end of this exciting and insightful panel discussion. So I’d like to thank you all, your excellencies and presidents of various groups. Thank you so much for joining us, and we bring this session to an end. We’ll take a photo briefly.


T

Tatenda Annastacia Mavetera

Speech speed

159 words per minute

Speech length

503 words

Speech time

189 seconds

Governments need comprehensive policy frameworks including ICT policies, broadband plans, and AI strategies to support innovation and investment

Explanation

Governments must establish proper policy frameworks to enable successful digital transformation. Without the right policies in place, countries cannot effectively support ICT regulatory frameworks, innovation, investment, and adoption of new technologies.


Evidence

Zimbabwe has worked on reviewing their ICT policy, developed a broadband plan, and concluded an AI strategy that is going through cabinet processes


Major discussion point

Digital Governance and Policy Frameworks


Topics

Development | Infrastructure | Legal and regulatory


Agreed with

– Ernst Noorman
– Isabelle Mauro
– Niraj Verma
– Celestin Kadjidja
– Daniella Esi Darlington

Agreed on

Universal connectivity and digital inclusion are essential priorities


Zimbabwe has implemented national projects including digital centers, ICT laboratories, and Presidential Internet Scheme to achieve digitalization

Explanation

The governance approach helps further national projects and programs in each country. Zimbabwe has taken concrete steps to build digital infrastructure and services as part of their digitalization strategy.


Evidence

Extension of the national backbone, construction of digital centers, ICT laboratories, and the Presidential Internet Scheme


Major discussion point

Digital Applications and Services


Topics

Development | Infrastructure | Sociocultural


Government coordination across departments and with regulators is essential, avoiding working in silos through whole-of-government approaches

Explanation

Effective governance requires collaboration across government departments rather than working in isolation. Regulators need to coordinate with all key government departments to ensure comprehensive digital transformation.


Evidence

Zimbabwe coordinates with energy, transport, local government departments and ensures regulators coordinate across these areas


Major discussion point

Collaboration and Partnerships


Topics

Development | Legal and regulatory


Agreed with

– Ran Evan Xiao Liao
– Isabelle Mauro
– Participant

Agreed on

Collaboration and partnerships are essential for successful digital transformation


International cooperation and knowledge sharing platforms like WSIS Plus 20 enable benchmarking and learning from other countries’ governance approaches

Explanation

Government participation in international cooperation and knowledge sharing is crucial for digital development. These platforms allow countries to learn from each other, benchmark their approaches, and have agility in responding to ICT requirements.


Evidence

Appreciation for WSIS Plus 20 platform for interaction, learning from others, collaboration and international engagements


Major discussion point

Collaboration and Partnerships


Topics

Development | Sociocultural


E

Ernst Noorman

Speech speed

114 words per minute

Speech length

344 words

Speech time

181 seconds

Enabling policy and regulatory environments must bridge digital divides and ensure meaningful digital inclusion for all persons including marginalized communities

Explanation

An enabling environment should consist of policies, regulations, and standards that contribute to bridging digital divides and ensuring meaningful digital inclusion. This environment should be conducive to digital economy, innovation, competition, education, research, and investment while including all persons including women, youth, persons with disabilities, and marginalized communities.


Evidence

Recognition that in 2025, many countries around the world lack enabling environments, and those with internet access benefit from AI while those without lag further behind


Major discussion point

Digital Governance and Policy Frameworks


Topics

Development | Human rights | Legal and regulatory


Agreed with

– Tatenda Annastacia Mavetera
– Isabelle Mauro
– Niraj Verma
– Celestin Kadjidja
– Daniella Esi Darlington

Agreed on

Universal connectivity and digital inclusion are essential priorities


Free flow of information and knowledge is essential for sustainable development and exercising human rights like freedom of expression

Explanation

A key feature of an enabling environment is the free flow of information and knowledge, which is necessary for sustainable development and allows individuals to exercise their universally applicable human rights. This principle connects human rights protection with sustainable development goals.


Evidence

Recognition in WSIS Plus 10 review of free flow of information importance, and the principle that enabling environment brings together UN pillars of human rights and sustainable development


Major discussion point

Digital Inclusion and Access


Topics

Human rights | Development


I

Isabelle Mauro

Speech speed

139 words per minute

Speech length

422 words

Speech time

181 seconds

Smart investment and agile, future-looking policies are needed that view satellite as an essential strategic pillar of government digital strategies

Explanation

To fully realize the potential of digital communications, governments need enabling policies that are agile and future-looking. There needs to be a shift in mindset where satellite technology is viewed not just as a backup solution, but as an essential strategic component of government digital strategies and programs.


Evidence

Call for governments, industry, and international organizations to work together to make digital opportunity truly universal and meaningful


Major discussion point

Digital Governance and Policy Frameworks


Topics

Infrastructure | Legal and regulatory | Development


Agreed with

– Tatenda Annastacia Mavetera
– Ran Evan Xiao Liao
– Participant

Agreed on

Collaboration and partnerships are essential for successful digital transformation


Satellite technology is essential for reaching the 80% of landmass not covered by traditional infrastructure, providing instant scalable coverage across entire territories

Explanation

While mobile and fiber networks have made progress, they are limited to high population density areas and only cover 20% of landmass. Satellite technology is the only infrastructure capable of delivering instant, scalable coverage across entire territories including mountains, deserts, small island states, oceans, and disaster zones.


Evidence

Mobile and fiber networks cover only 20% of landmass, leaving 80% of landmass home to millions of people requiring satellite coverage


Major discussion point

Infrastructure Development and Connectivity


Topics

Infrastructure | Development


Agreed with

– Tatenda Annastacia Mavetera
– Ernst Noorman
– Niraj Verma
– Celestin Kadjidja
– Daniella Esi Darlington

Agreed on

Universal connectivity and digital inclusion are essential priorities


Satellite technology enables meaningful use through telemedicine, remote learning, precision agriculture, and environmental monitoring in underserved areas

Explanation

Connectivity alone is not enough; what matters is meaningful use of that connectivity. Satellite technology enables applications that generate real value and increase inclusion, allowing rural and remote communities to fully participate in the digital economy and national development goals.


Evidence

Examples include telemedicine in rural clinics, remote learning in isolated schools, precision agriculture for IoT, sustainable fisheries management, and real-time environmental monitoring and disaster prevention


Major discussion point

Digital Inclusion and Access


Topics

Development | Infrastructure | Sociocultural


Agreed with

– Niraj Verma
– Celestin Kadjidja
– Ran Evan Xiao Liao

Agreed on

Meaningful applications and services are crucial for digital transformation


Disagreed with

– Niraj Verma

Disagreed on

Priority focus for digital inclusion strategies


N

Niraj Verma

Speech speed

124 words per minute

Speech length

411 words

Speech time

198 seconds

India is connecting 640,000 villages through high-speed fiber optic networks under Universal Service Obligation Fund

Explanation

India views connectivity as a great enabler and is undertaking a massive infrastructure project to connect villages through high-speed fiber optic networks. However, they recognize that connectivity alone doesn’t equal users, who come from capability, trust, and relevance.


Evidence

Connecting 6.4 lakh (640,000) villages through high-speed OFC network under USOF


Major discussion point

Infrastructure Development and Connectivity


Topics

Infrastructure | Development


Agreed with

– Tatenda Annastacia Mavetera
– Ernst Noorman
– Isabelle Mauro
– Celestin Kadjidja
– Daniella Esi Darlington

Agreed on

Universal connectivity and digital inclusion are essential priorities


India prioritizes telemedicine, digital education, e-governance, agriculture applications, and rural e-commerce to transform connectivity into meaningful impact

Explanation

India is developing multilayered digital outcomes through various use cases for rural masses. These applications are designed to address the digital gap between urban and rural areas and provide meaningful services to rural communities.


Evidence

Telemedicine through eSanjivani app and health ATMs; digital education in smart schools with multilingual content; e-governance services at panchayat level including certificates and pensions; agriculture applications with soil health cards and drones; rural e-commerce connecting artisans to platforms like ONDC and Amazon


Major discussion point

Digital Applications and Services


Topics

Development | Sociocultural | Economic


Agreed with

– Isabelle Mauro
– Celestin Kadjidja
– Ran Evan Xiao Liao

Agreed on

Meaningful applications and services are crucial for digital transformation


Disagreed with

– Isabelle Mauro

Disagreed on

Priority focus for digital inclusion strategies


Universal access matched with meaningful applications results in digital transformation, addressing gaps between urban (100%) and rural (60%) connectivity in India

Explanation

India recognizes significant digital gaps exist between urban and rural areas, as well as gender gaps. The strategy focuses on combining universal access with meaningful applications to achieve transformation rather than just connectivity.


Evidence

Urban internet connectivity is almost 100% while rural is only 60%, with additional gender gaps existing


Major discussion point

Digital Inclusion and Access


Topics

Development | Human rights


C

Celestin Kadjidja

Speech speed

96 words per minute

Speech length

313 words

Speech time

194 seconds

Gabon aims to achieve 100% coverage of inhabited areas by 2027, currently at 95% coverage with plans to connect 250 remaining villages using satellite technology

Explanation

Gabon has achieved 95% coverage of its territory with all main cities and villages alongside roads having 3G and 4G coverage. The remaining challenge is connecting disseminated villages in the forest areas using satellite transmission technologies and working with operators to extend networks to remote areas.


Evidence

95% current coverage rate, all main cities have 3G/4G, 5G experimentation started, 250 remaining villages to be connected by 2027 using satellite technology in universal service framework


Major discussion point

Infrastructure Development and Connectivity


Topics

Infrastructure | Development


Agreed with

– Tatenda Annastacia Mavetera
– Ernst Noorman
– Isabelle Mauro
– Niraj Verma
– Daniella Esi Darlington

Agreed on

Universal connectivity and digital inclusion are essential priorities


Gabon has developed digital public services including e-tax, e-visa, online scholarship platforms, and school management systems under the Gabon Digital project

Explanation

Gabon is working on digitalization of public services through the Gabon Digital project. This includes various online services for citizens covering taxation, visas, education, and government employee services.


Evidence

e-tax for online tax declaration, e-sol for state employee information, e-visa for online visa applications, online school management platforms, official platform for exam results publication, e-scholar for online scholarship applications, visa exemption for tourists starting this month


Major discussion point

Digital Applications and Services


Topics

Development | Economic | Sociocultural


Agreed with

– Niraj Verma
– Isabelle Mauro
– Ran Evan Xiao Liao

Agreed on

Meaningful applications and services are crucial for digital transformation


L

Laure de La Raudiere

Speech speed

105 words per minute

Speech length

337 words

Speech time

191 seconds

Digital technologies consume 10% of electrical consumption in France and may double by 2030, requiring eco-design of digital services and extended equipment lifespans

Explanation

While digital technologies can contribute to environmental solutions, they also have a significant and growing environmental impact. The digital sector needs to make efforts in environmental protection through better design and longer equipment lifecycles.


Evidence

Digital is 10% of electrical consumption in France, might double by 2030, carbon emissions might triple by 2050. Solutions include extending lifespan of terminals and equipment with better recycling, extending operating system capacity over 10 years, and eco-design of digital services including AI systems that use less energy


Major discussion point

Environmental Sustainability


Topics

Development | Infrastructure


Agreed with

– Ran Evan Xiao Liao
– Daniella Esi Darlington

Agreed on

Environmental sustainability must be considered in digital development


Disagreed with

– Ran Evan Xiao Liao

Disagreed on

Approach to environmental sustainability in digital technologies


R

Ran Evan Xiao Liao

Speech speed

96 words per minute

Speech length

289 words

Speech time

180 seconds

Huawei’s solutions serve millions globally including rural connectivity for 120 million people and accessibility solutions for 8 million disabled and elderly users monthly

Explanation

The focus is on leaving no one behind in the digital world through inclusive solutions. Huawei has developed specific solutions for different underserved populations including rural areas, people with disabilities, and elderly users.


Evidence

Rural-style solution serves 120 million people across eight countries, solutions for skilled people in need serve 5,010 million people focusing on K-12 teachers and students, 8 million disabled and elderly people use ICT technology monthly


Major discussion point

Digital Applications and Services


Topics

Development | Human rights


Agreed with

– Niraj Verma
– Isabelle Mauro
– Celestin Kadjidja

Agreed on

Meaningful applications and services are crucial for digital transformation


Digital power solutions have saved 8.1 billion kilowatt hours of electricity, equivalent to 710 million metric tons of carbon emission reduction

Explanation

Digital technologies can contribute significantly to environmental sustainability through energy-efficient solutions. The focus on digital power solutions demonstrates how ICT can be used for green purposes and carbon emission reduction.


Evidence

Digital power solution saved 8.1 billion kilowatt electricity, equivalent to 710 million metric tons of carbon emission reduction


Major discussion point

Environmental Sustainability


Topics

Development | Infrastructure


Agreed with

– Laure de La Raudiere
– Daniella Esi Darlington

Agreed on

Environmental sustainability must be considered in digital development


Disagreed with

– Laure de La Raudiere

Disagreed on

Approach to environmental sustainability in digital technologies


Win-win collaboration between technology providers and real-world applications is crucial for bringing digital technology to practical use

Explanation

The main challenge in digital technology is bringing it to the real world. While the real world needs technology, they often don’t know how to use it, making collaboration between technology providers and users essential for successful implementation.


Evidence

Recognition that real world needs technology but doesn’t know how to use it, emphasis on working with partners for practical implementation


Major discussion point

Collaboration and Partnerships


Topics

Development | Economic


Agreed with

– Tatenda Annastacia Mavetera
– Isabelle Mauro
– Participant

Agreed on

Collaboration and partnerships are essential for successful digital transformation


D

Daniella Esi Darlington

Speech speed

120 words per minute

Speech length

1073 words

Speech time

533 seconds

Better recycling design and less computing infrastructure are essential for environmental sustainability in the AI sector

Explanation

The moderator emphasized the importance of designing digital technologies with better recycling capabilities and reducing computing infrastructure requirements. This is particularly crucial in the AI sector where there is high consumption of AI tools and energy-intensive computing processes.


Evidence

Reference to high consumption of AI tools and the need to design less computing infrastructure to sustain the environment


Major discussion point

Environmental Sustainability


Topics

Development | Infrastructure


Agreed with

– Laure de La Raudiere
– Ran Evan Xiao Liao

Agreed on

Environmental sustainability must be considered in digital development


Inclusive frameworks require empowering everyone with internet access and ensuring free flow of information for sustainable development

Explanation

To create truly inclusive digital frameworks, it is essential that all people are empowered to use the internet and have access to various digital tools. The free flow of information is crucial for enabling people to contribute meaningfully to sustainable development goals.


Evidence

Endorsement of the principle ‘nothing about them, without them’ and emphasis on empowering people to contribute to sustainable development goals


Major discussion point

Digital Inclusion and Access


Topics

Development | Human rights


Agreed with

– Tatenda Annastacia Mavetera
– Ernst Noorman
– Isabelle Mauro
– Niraj Verma
– Celestin Kadjidja

Agreed on

Universal connectivity and digital inclusion are essential priorities


Time management and structured discussions are important for effective high-level digital policy dialogues

Explanation

The moderator emphasized the importance of adhering to time limits (three minutes per speaker) and maintaining structured discussions in high-level policy forums. This ensures all participants can contribute effectively and discussions remain focused and productive.


Evidence

Admonishment to speakers to bear in mind the three-minute time limit and use of a giant screen for time management


Major discussion point

Digital Governance and Policy Frameworks


Topics

Development


P

Participant

Speech speed

81 words per minute

Speech length

57 words

Speech time

41 seconds

WSIS Plus 20 High-Level Events serve as important platforms for discussing ICT applications to unlock digital potential

Explanation

The participant highlighted the significance of the WSIS Plus 20 High-Level Event as a crucial forum for bringing together leaders to discuss how ICT applications can unlock the full potential of digital technologies. These events facilitate important dialogue between ministers, presidents of associations, and other high-level stakeholders.


Evidence

Welcome to the final Leaders’ Talks of the WSIS Plus 20 High-Level Event 2025 titled ICT Application to Unlock the Full Potential of Digital


Major discussion point

Collaboration and Partnerships


Topics

Development | Sociocultural


Agreed with

– Tatenda Annastacia Mavetera
– Ran Evan Xiao Liao
– Isabelle Mauro

Agreed on

Collaboration and partnerships are essential for successful digital transformation


Agreements

Agreement points

Universal connectivity and digital inclusion are essential priorities

Speakers

– Tatenda Annastacia Mavetera
– Ernst Noorman
– Isabelle Mauro
– Niraj Verma
– Celestin Kadjidja
– Daniella Esi Darlington

Arguments

Governments need comprehensive policy frameworks including ICT policies, broadband plans, and AI strategies to support innovation and investment


Enabling policy and regulatory environments must bridge digital divides and ensure meaningful digital inclusion for all persons including marginalized communities


Satellite technology is essential for reaching the 80% of landmass not covered by traditional infrastructure, providing instant scalable coverage across entire territories


India is connecting 640,000 villages through high-speed fiber optic networks under Universal Service Obligation Fund


Gabon aims to achieve 100% coverage of inhabited areas by 2027, currently at 95% coverage with plans to connect 250 remaining villages using satellite technology


Inclusive frameworks require empowering everyone with internet access and ensuring free flow of information for sustainable development


Summary

All speakers emphasized the critical importance of achieving universal connectivity and ensuring no one is left behind in digital transformation, with each presenting their country’s or organization’s approach to bridging digital divides


Topics

Development | Infrastructure | Human rights


Meaningful applications and services are crucial for digital transformation

Speakers

– Niraj Verma
– Isabelle Mauro
– Celestin Kadjidja
– Ran Evan Xiao Liao

Arguments

India prioritizes telemedicine, digital education, e-governance, agriculture applications, and rural e-commerce to transform connectivity into meaningful impact


Satellite technology enables meaningful use through telemedicine, remote learning, precision agriculture, and environmental monitoring in underserved areas


Gabon has developed digital public services including e-tax, e-visa, online scholarship platforms, and school management systems under the Gabon Digital project


Huawei’s solutions serve millions globally including rural connectivity for 120 million people and accessibility solutions for 8 million disabled and elderly users monthly


Summary

Speakers agreed that connectivity alone is insufficient and emphasized the need for meaningful applications in healthcare, education, governance, and economic services to achieve real digital transformation impact


Topics

Development | Sociocultural | Economic


Environmental sustainability must be considered in digital development

Speakers

– Laure de La Raudiere
– Ran Evan Xiao Liao
– Daniella Esi Darlington

Arguments

Digital technologies consume 10% of electrical consumption in France and may double by 2030, requiring eco-design of digital services and extended equipment lifespans


Digital power solutions have saved 8.1 billion kilowatt hours of electricity, equivalent to 710 million metric tons of carbon emission reduction


Better recycling design and less computing infrastructure are essential for environmental sustainability in the AI sector


Summary

Speakers acknowledged the growing environmental impact of digital technologies while also recognizing their potential for environmental solutions, emphasizing the need for sustainable digital development practices


Topics

Development | Infrastructure


Collaboration and partnerships are essential for successful digital transformation

Speakers

– Tatenda Annastacia Mavetera
– Ran Evan Xiao Liao
– Isabelle Mauro
– Participant

Arguments

Government coordination across departments and with regulators is essential, avoiding working in silos through whole-of-government approaches


Win-win collaboration between technology providers and real-world applications is crucial for bringing digital technology to practical use


Smart investment and agile, future-looking policies are needed that view satellite as an essential strategic pillar of government digital strategies


WSIS Plus 20 High-Level Events serve as important platforms for discussing ICT applications to unlock digital potential


Summary

All speakers emphasized that successful digital transformation requires collaborative approaches involving government coordination, public-private partnerships, and international cooperation platforms


Topics

Development | Legal and regulatory | Sociocultural


Similar viewpoints

Both speakers emphasized the critical role of government policy frameworks in enabling digital transformation, with focus on comprehensive approaches that ensure inclusive development

Speakers

– Tatenda Annastacia Mavetera
– Ernst Noorman

Arguments

Governments need comprehensive policy frameworks including ICT policies, broadband plans, and AI strategies to support innovation and investment


Enabling policy and regulatory environments must bridge digital divides and ensure meaningful digital inclusion for all persons including marginalized communities


Topics

Development | Legal and regulatory | Human rights


Both speakers presented comprehensive national digital service strategies focusing on e-governance, education, and citizen services as key applications for digital transformation

Speakers

– Niraj Verma
– Celestin Kadjidja

Arguments

India prioritizes telemedicine, digital education, e-governance, agriculture applications, and rural e-commerce to transform connectivity into meaningful impact


Gabon has developed digital public services including e-tax, e-visa, online scholarship platforms, and school management systems under the Gabon Digital project


Topics

Development | Sociocultural | Economic


Both speakers highlighted satellite technology as a crucial solution for reaching remote and underserved areas where traditional infrastructure is not feasible

Speakers

– Isabelle Mauro
– Celestin Kadjidja

Arguments

Satellite technology is essential for reaching the 80% of landmass not covered by traditional infrastructure, providing instant scalable coverage across entire territories


Gabon aims to achieve 100% coverage of inhabited areas by 2027, currently at 95% coverage with plans to connect 250 remaining villages using satellite technology


Topics

Infrastructure | Development


Unexpected consensus

Environmental impact of digital technologies

Speakers

– Laure de La Raudiere
– Ran Evan Xiao Liao
– Daniella Esi Darlington

Arguments

Digital technologies consume 10% of electrical consumption in France and may double by 2030, requiring eco-design of digital services and extended equipment lifespans


Digital power solutions have saved 8.1 billion kilowatt hours of electricity, equivalent to 710 million metric tons of carbon emission reduction


Better recycling design and less computing infrastructure are essential for environmental sustainability in the AI sector


Explanation

It was unexpected to see such strong consensus on environmental sustainability concerns in a discussion primarily focused on digital inclusion and connectivity. The speakers from different sectors (regulatory, industry, and moderation) all acknowledged both the environmental challenges and opportunities of digital technologies, suggesting this has become a mainstream concern in digital policy discussions


Topics

Development | Infrastructure


Importance of meaningful applications over mere connectivity

Speakers

– Niraj Verma
– Isabelle Mauro
– Ran Evan Xiao Liao

Arguments

Universal access matched with meaningful applications results in digital transformation, addressing gaps between urban (100%) and rural (60%) connectivity in India


Satellite technology enables meaningful use through telemedicine, remote learning, precision agriculture, and environmental monitoring in underserved areas


Win-win collaboration between technology providers and real-world applications is crucial for bringing digital technology to practical use


Explanation

The consensus across government, satellite industry, and technology company representatives that connectivity alone is insufficient was unexpected. All emphasized that meaningful applications and real-world use cases are what truly drive digital transformation, showing a mature understanding that infrastructure deployment must be coupled with relevant services


Topics

Development | Infrastructure | Sociocultural


Overall assessment

Summary

The speakers demonstrated remarkable consensus on key digital development priorities including universal connectivity, meaningful applications, environmental sustainability, and collaborative approaches. There was strong agreement on the need for comprehensive policy frameworks, the importance of reaching underserved populations, and the recognition that connectivity must be paired with relevant services to achieve meaningful digital transformation.


Consensus level

High level of consensus with complementary rather than conflicting viewpoints. The implications are positive for global digital development as it suggests aligned priorities among different stakeholders (governments, industry, regulators, and international organizations). This consensus provides a strong foundation for coordinated action on digital inclusion, sustainable development, and meaningful connectivity initiatives. The shared understanding of challenges and solutions indicates potential for effective collaboration in implementing WSIS Plus 20 objectives.


Differences

Different viewpoints

Approach to environmental sustainability in digital technologies

Speakers

– Laure de La Raudiere
– Ran Evan Xiao Liao

Arguments

Digital technologies consume 10% of electrical consumption in France and may double by 2030, requiring eco-design of digital services and extended equipment lifespans


Digital power solutions have saved 8.1 billion kilowatt hours of electricity, equivalent to 710 million metric tons of carbon emission reduction


Summary

Laure de La Raudiere emphasizes the growing environmental burden of digital technologies and calls for restraint and eco-design, while Ran Evan Xiao Liao focuses on how digital technologies can contribute to environmental solutions through energy savings


Topics

Development | Infrastructure


Priority focus for digital inclusion strategies

Speakers

– Niraj Verma
– Isabelle Mauro

Arguments

India prioritizes telemedicine, digital education, e-governance, agriculture applications, and rural e-commerce to transform connectivity into meaningful impact


Satellite technology enables meaningful use through telemedicine, remote learning, precision agriculture, and environmental monitoring in underserved areas


Summary

While both focus on rural connectivity, Niraj Verma emphasizes fiber optic infrastructure and comprehensive service delivery, while Isabelle Mauro advocates for satellite technology as the primary solution for remote areas


Topics

Development | Infrastructure | Sociocultural


Unexpected differences

Language policy in international digital forums

Speakers

– Laure de La Raudiere
– Other speakers

Arguments

Digital technologies consume 10% of electrical consumption in France and may double by 2030, requiring eco-design of digital services and extended equipment lifespans


Explanation

Laure de La Raudiere made a point about protecting French language and culture in the AI era, insisting on speaking French in the international forum, which was unexpected in a technical discussion about digital sustainability and represents a cultural-linguistic dimension not addressed by other speakers


Topics

Sociocultural | Development


Overall assessment

Summary

The discussion showed remarkably high consensus among speakers on fundamental goals of digital inclusion, universal connectivity, and sustainable development through ICT


Disagreement level

Low to moderate disagreement level. Most disagreements were tactical rather than strategic, focusing on different approaches to achieve shared goals. The main areas of disagreement were around environmental sustainability approaches and technological solutions for connectivity. This suggests a mature policy dialogue where stakeholders agree on objectives but may have different implementation strategies based on their national contexts and organizational perspectives.


Partial agreements

Partial agreements

Similar viewpoints

Both speakers emphasized the critical role of government policy frameworks in enabling digital transformation, with focus on comprehensive approaches that ensure inclusive development

Speakers

– Tatenda Annastacia Mavetera
– Ernst Noorman

Arguments

Governments need comprehensive policy frameworks including ICT policies, broadband plans, and AI strategies to support innovation and investment


Enabling policy and regulatory environments must bridge digital divides and ensure meaningful digital inclusion for all persons including marginalized communities


Topics

Development | Legal and regulatory | Human rights


Both speakers presented comprehensive national digital service strategies focusing on e-governance, education, and citizen services as key applications for digital transformation

Speakers

– Niraj Verma
– Celestin Kadjidja

Arguments

India prioritizes telemedicine, digital education, e-governance, agriculture applications, and rural e-commerce to transform connectivity into meaningful impact


Gabon has developed digital public services including e-tax, e-visa, online scholarship platforms, and school management systems under the Gabon Digital project


Topics

Development | Sociocultural | Economic


Both speakers highlighted satellite technology as a crucial solution for reaching remote and underserved areas where traditional infrastructure is not feasible

Speakers

– Isabelle Mauro
– Celestin Kadjidja

Arguments

Satellite technology is essential for reaching the 80% of landmass not covered by traditional infrastructure, providing instant scalable coverage across entire territories


Gabon aims to achieve 100% coverage of inhabited areas by 2027, currently at 95% coverage with plans to connect 250 remaining villages using satellite technology


Topics

Infrastructure | Development


Takeaways

Key takeaways

Governments must establish comprehensive policy frameworks including ICT policies, broadband plans, and AI strategies to unlock digital potential through innovation and investment


Infrastructure development requires multi-faceted approaches – fiber optic networks for populated areas and satellite technology for remote regions covering 80% of landmass not served by traditional infrastructure


Digital transformation success depends on meaningful applications rather than just connectivity – telemedicine, e-governance, digital education, and agricultural applications create real impact


Environmental sustainability is critical as digital technologies consume significant energy (10% in France, potentially doubling by 2030), requiring eco-design and extended equipment lifespans


Collaboration across government departments, international partnerships, and public-private cooperation is essential to avoid working in silos and achieve inclusive digital transformation


Digital inclusion must address gaps between urban and rural connectivity while ensuring free flow of information and meaningful access for marginalized communities including women, youth, and persons with disabilities


Resolutions and action items

Zimbabwe to continue implementing national digitalization projects including digital centers, ICT laboratories, and Presidential Internet Scheme


Gabon to achieve 100% coverage of inhabited areas by 2027 by connecting remaining 250 villages using satellite technology


India to continue connecting 640,000 villages through high-speed fiber optic networks under Universal Service Obligation Fund


Need to update WSIS action lines on enabling environment to reflect current challenges and diversity of internet users


Governments and stakeholders should collaborate to create enabling policy environments that support both human rights protection and sustainable development goals


Unresolved issues

How to effectively measure and ensure ‘meaningful connectivity’ beyond basic access metrics


Specific mechanisms for coordinating whole-of-government approaches across different ministries and departments


Detailed strategies for addressing the growing environmental impact of digital technologies while maintaining expansion goals


Concrete methods for bridging the digital gender gap and ensuring equal access for marginalized communities


Standardized approaches for evaluating the success of digital transformation initiatives across different countries


Suggested compromises

Viewing satellite technology not just as backup but as essential strategic infrastructure alongside traditional networks


Balancing rapid digital expansion with environmental sustainability through eco-design and energy-efficient solutions


Combining government policy frameworks with private sector innovation through public-private partnerships


Integrating both urban-focused and rural-focused connectivity strategies rather than treating them as separate initiatives


Thought provoking comments

Digital could be a very good environmental coach, but first of all, it has to stop smoking in the locker room… Digital technologies have a greater environmental impact. We need to extend the lifespan of terminals and equipments with a better recycle and extending the capacity to use operating systems over 10 years.

Speaker

Laure de La Raudière


Reason

This sports metaphor brilliantly captures the paradox of digital technology – while it can help solve environmental problems, it simultaneously creates significant environmental damage. The comment challenges the common narrative that digital is inherently green by highlighting that digital consumption is 10% of electrical consumption in France and could double by 2030. This reframes the entire discussion from purely celebrating digital potential to acknowledging its environmental costs.


Impact

This comment introduced a critical counterbalance to the otherwise optimistic tone about digital transformation. It shifted the conversation from focusing solely on digital benefits to considering sustainability and environmental responsibility. The moderator immediately picked up on this theme, emphasizing the importance of ‘less computing infrastructure’ and sustainable design, showing how this insight influenced the subsequent discussion framework.


Connectivity is not equal to users. Users will come from capability, trust, and relevance… universal access matched with meaningful application will result in transformations.

Speaker

Niraj Verma


Reason

This comment challenges the common assumption that simply providing internet access solves digital inclusion. It introduces a more nuanced understanding that distinguishes between physical connectivity and actual meaningful usage, identifying three critical factors (capability, trust, relevance) that determine whether connectivity translates to real impact.


Impact

This insight elevated the discussion from basic infrastructure provision to a more sophisticated analysis of digital inclusion. It influenced how subsequent speakers framed their responses, with later speakers like Isabelle Mauro echoing this theme by stating ‘connectivity in itself is not enough. What truly matters is what people do with the connectivity.’ This comment fundamentally shifted the conversation toward outcome-based thinking rather than input-based metrics.


The principle of nothing about them, without them, remains key here… When governments and other stakeholders collaborate in creating and supporting such an enabling environment, it can further both the protection of human rights and the attainment of sustainable development goals.

Speaker

Ernst Noorman


Reason

This comment introduces a human rights-based approach to digital policy, emphasizing participatory governance and connecting digital inclusion directly to fundamental human rights. It challenges top-down approaches to digital transformation by insisting that affected communities must be central to policy-making processes.


Impact

This comment broadened the discussion beyond technical and economic considerations to include human rights and participatory governance principles. The moderator specifically highlighted this principle, showing its resonance. It helped frame digital inclusion not just as a development goal but as a human rights imperative, adding moral weight to the technical discussions.


For the remaining 80% of landmass, which is home to millions of people and critical not only for economic growth, but also to provide basic needs, satellite technology is really key… we need a shift in mindset where we view satellite not just as a backup solution, but really as an essential strategic pillar of government digital strategies.

Speaker

Isabelle Mauro


Reason

This comment challenges the conventional hierarchy that treats satellite technology as secondary to terrestrial infrastructure. By providing the stark statistic that mobile and fiber only cover 20% of landmass, it reframes satellite technology from a niche solution to a primary infrastructure necessity for achieving universal connectivity.


Impact

This comment provided a strategic reframing that influenced how the panel concluded. It moved the discussion from viewing different technologies as competing solutions to seeing them as complementary, with satellite playing an essential rather than supplementary role. This insight helped synthesize earlier discussions about rural connectivity challenges raised by speakers from Zimbabwe and Gabon.


Overall assessment

These key comments fundamentally shaped the discussion by introducing critical complexity to what could have been a straightforward celebration of digital transformation. They moved the conversation through several important shifts: from simple connectivity metrics to meaningful usage outcomes, from purely technical solutions to human rights considerations, from environmental optimism to sustainability accountability, and from hierarchical technology approaches to integrated strategic thinking. Together, these insights created a more nuanced, realistic, and comprehensive framework for understanding digital transformation challenges. The discussion evolved from individual country experiences to universal principles, with each thought-provoking comment building on previous insights to create a more sophisticated collective understanding of what it truly means to ‘unlock the full potential of digital.’


Follow-up questions

How to move from dialogue to deployment and deliverables in international cooperation platforms like WSIS

Speaker

Tatenda Annastacia Mavetera


Explanation

The Minister emphasized the need to transition from discussions to actual implementation and measurable outcomes in digital governance initiatives


How to design AI systems that require less computing power and energy consumption

Speaker

Laure de La Raudière


Explanation

She highlighted the need for eco-design of digital services and performance AI systems that use less energy, as digital technologies currently consume 10% of electrical consumption in France and may double by 2030


How to extend the lifespan of terminals and equipment with better recycling and operating systems that work over 10 years

Speaker

Laure de La Raudière


Explanation

This is crucial for reducing the environmental impact of digital technologies and achieving better sustainability in the digital sector


How to bridge the digital gap between urban (100% connectivity) and rural (60% connectivity) areas, including addressing gender gaps

Speaker

Niraj Verma


Explanation

This represents a significant challenge in achieving universal digital inclusion, particularly in large countries like India


How to ensure meaningful application usage matches universal access to achieve digital transformation

Speaker

Niraj Verma


Explanation

He emphasized that connectivity alone is not enough – it must be combined with capability, trust, and relevance to create real impact


How to update WSIS frameworks to reflect current challenges and diversity of internet users in 2025

Speaker

Ernst Noorman


Explanation

Many countries still lack enabling environments for digital inclusion, and the frameworks need updating to address current global and local challenges


How to bring digital technology, especially AI, to real-world applications effectively

Speaker

Ran Evan Xiao Liao


Explanation

He identified this as the most challenging aspect of digital technology implementation, requiring both technical innovation and collaboration


How to develop agile, future-looking policies that view satellite technology as a strategic pillar rather than just a backup solution

Speaker

Isabelle Mauro


Explanation

This policy shift is essential for realizing the full potential of satellite technology in achieving universal connectivity, especially for the 80% of landmass not covered by traditional infrastructure


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