Connecting Women at the Margins: Smart Partnerships Accelerating Inclusion in the Digital Economy (ITU)

4 Dec 2023 16:30h - 18:00h UTC

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Table of contents

Disclaimer: This is not an official record of the UNCTAD eWeek session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the UNCTAD website.

Full session report

Nyawa Naomi

The SheTrades initiative, supported by AIF, plays a vital role in helping women entrepreneurs in Zambia overcome obstacles and achieve business growth. One of the major challenges faced by these entrepreneurs is access to markets. However, through SheTrades, businesses receive comprehensive training covering various aspects of the e-commerce value chain and export readiness. This training equips them with the necessary skills to navigate the digital landscape and effectively market their products.

Furthermore, SheTrades connects these women entrepreneurs with buyers and large e-commerce platforms, enabling them to have one-on-one interactions with prominent figures such as founders and CEOs. This direct engagement with industry leaders not only provides valuable guidance and mentorship but also helps establish crucial professional partnerships.

As a result of the training and market access facilitated by SheTrades, women entrepreneurs witness significant improvements in their businesses. Equipped with digital skills, they report an increase in sales revenues and successfully enter international markets. This demonstrates the immense potential of digital trade in expanding business opportunities for women entrepreneurs.

Access to the digital economy and digital payment technology is of utmost importance for women entrepreneurs. In many cases, these women lack basic financial infrastructure such as bank accounts and credit or debit cards, which are essential for digital payments. To address this issue, establishing methods like PayPal that enable smooth and secure online transactions is crucial. Bridging the digital divide and ensuring women’s financial inclusion are essential steps towards empowering women entrepreneurs and fostering economic growth.

Nyawa Naomi, a prominent advocate for women’s empowerment, emphasizes the significance of digital literacy training for marginalized and rural women. Recognizing that merely providing them with laptops and cell phones is insufficient, Naomi believes that interventions are required to enable these women to effectively utilize digital tools. By equipping them with the necessary digital literacy skills, these women can transform their livelihoods and participate more actively in the digital economy.

Overall, the SheTrades initiative, along with the emphasis on access to the digital economy, digital payment technology, and digital literacy training, proves instrumental in empowering women entrepreneurs in Zambia. By addressing the barriers they face and providing them with the necessary support and resources, these women can thrive and contribute to the economic growth of their communities.

Boru Halkano

Women living in Kenyan refugee camps face significant socio-cultural barriers that hinder their ability to engage in digital entrepreneurship. These barriers include limited access to education, traditional gender expectations, and a lack of decision-making power within their communities. According to supporting facts, only two out of every ten women in these camps have completed formal education. Additionally, the patriarchal society expects women to primarily fulfill domestic roles, limiting their opportunities to participate in professional work. Moreover, women have limited decision-making power in their communities, further exacerbating their challenges.

To address these obstacles, the RUMI programme has been implemented to promote equality of opportunity for women. It aims to overcome the associated challenges by implementing measures such as lowering enrollment criteria specifically for women, as well as assigning women-only mentors and trainers. Additionally, the programme collaborates with local leaders to generate awareness and support within the community for these entrepreneurial endeavours. It also works in partnership with other organizations to offer childcare services specifically catering to the needs of young mothers within the refugee camps.

However, despite the efforts of the RUMI programme, several obstacles still hinder equal access to digital entrepreneurship. Infrastructure issues, including limited access to the internet and electricity in the refugee camps, pose a significant challenge. Moreover, some women lack the necessary identity documents required to access digital platforms, adding to their difficulties.

Another initiative, the REMI programme, employs a multi-stakeholder approach, aiming to support marginalized groups and bridge the digital divide. The programme collaboratively works with key humanitarian actors such as the Norwegian Refugee Council, the Danish Refugee Council, and the UNHCR. This collaboration is multifaceted and involves addressing basic needs, working with government bodies to tackle policy and regulatory challenges, and leveraging social enterprises to address both supply and demand aspects of the market. Furthermore, the REMI programme actively engages with local leaders and the community to overcome local socio-economic barriers. Through its collaboration with business support organizations like the Chamber of Commerce, the programme also strives to provide job opportunities for individuals who have received training.

Collaboration, rather than competition, is emphasised as vital for the success of these initiatives. Boru Halkano, a notable figure, stresses the importance of different actors working together. Despite initial resistance and skepticism, the multi-stakeholder approach has proven successful and is now regarded as a role model for implementation in a refugee setting.

Overall, the work done in a challenging context demonstrates the potential to unlock economic empowerment for women and bridge the digital divide. Notably, it reveals that even small acts can make a significant difference in empowering women. It is emphasised that different actors must collaborate and synergise in order to achieve these goals. The expanded summary highlights the significance of empowering women, illustrating its positive impact and potential to bridge the digital divide.

Aïchatoun Toure

Aïchatoun Toure is an advocate and beneficiary of the E-Trade for Women initiative. She was selected to be part of E-trade’s first master class when her business was only 8 months old, highlighting her exceptional potential and the recognition she received from the initiative. The initiative has played a vital role in Aïchatoun’s journey to success by providing her with access to a network of like-minded female entrepreneurs. This network has been invaluable, allowing her to learn from and collaborate with women from various backgrounds and industries. By leveraging this network, she has overcome challenges and grown her business exponentially. The initiative has also empowered Aïchatoun to spearhead digital transformation initiatives within her industry, positioning her as a leader. Through the E-Trade for Women initiative, Aïchatoun has acquired new skills and knowledge, particularly in Design Thinking. She now shares this expertise by conducting training sessions in her home country, further empowering other women and entrepreneurs. Aïchatoun’s story demonstrates the power of empowering women in business and the positive impact it has on individuals, communities, and economies as a whole.

Pippa McDougall

The analysis highlights several key points regarding women micro-entrepreneurs and their use of mobile technology. Notably, there are significant gender gaps among micro-entrepreneurs, with women being less likely to own a mobile phone or use it for their business. This is a concerning finding as mobile technology plays a crucial role in providing access to resources, connectivity, and market opportunities.

One of the main barriers identified is the lack of digital skills among women micro-entrepreneurs. Research conducted by GSMA in 10 low- and middle-income countries in Africa and Asia revealed that one in five micro-entrepreneurs reported a lack of confidence in digital skills. This indicates a need for initiatives that focus on enhancing digital skills among women entrepreneurs, empowering them to effectively utilise mobile technology for their businesses.

Safety and security concerns also play a significant role in hindering the use of mobile technology among women micro-entrepreneurs. Women have expressed concerns about fraud, theft, and fear of being contacted by strangers. Furthermore, these security concerns were found to be more prevalent in certain countries, such as Pakistan. Addressing these concerns, particularly through creating safer digital transaction platforms, can encourage women to use mobile technology for their business activities.

The analysis also emphasises the importance of internet-enabled phones for women entrepreneurs. Having the right kind of phone, such as an internet-enabled or smartphone, is considered significant in enabling women to fully utilise the digital opportunities available. This highlights the need for affordable smartphones, as well as initiatives by mobile operator partners to lower the cost of smartphones and improve consumer affordability.

Partnerships and collaborations between private sectors, governments, and NGOs are identified as crucial in addressing the challenges faced by women micro-entrepreneurs and closing the gender gaps in mobile technology adoption. For example, Safaricom partnered with Google to launch an entry-level 4G smartphone, which saw a significant percentage sold to women. Additionally, GSMA, ITU, and EIF collaborated to create a capacity-building program for policymakers, promoting a better understanding of gender gaps and supporting efforts to close them.

Furthermore, initiatives such as handset financing schemes and linking government payments to mobile money accounts have proved beneficial in increasing mobile phone affordability and driving the adoption of mobile financial services. Safari Com implemented a device financing scheme with a small deposit and a daily rate, making phones more affordable for many people.

Observations from the analysis also highlight the role of governments, private sectors, and development communities in improving internet adoption. Efforts should be made to provide access to reliable and affordable internet services in order to bridge the digital divide and empower women entrepreneurs.

In conclusion, the analysis underscores the significant gender gaps and barriers faced by women micro-entrepreneurs when it comes to the use of mobile technology for their businesses. It highlights the need for initiatives that focus on enhancing digital skills, addressing safety and security concerns, and promoting access to affordable internet-enabled phones. Partnerships and collaborations between different sectors are essential in closing the gender gaps and empowering women entrepreneurs. By removing barriers and creating supportive environments, women can fully harness the potential of mobile technology to thrive in today’s digital world.

Kindi Varus Montreux

A fruitful partnership between CETE (Centre for Entrepreneurship and Technology) and the International Telecommunication Union (ITU) has resulted in positive outcomes in Haiti. The collaboration has focused on empowering young female entrepreneurs and bridging the digital divide through various joint activities, including training programs and a digital summer school.

These training programs have specifically targeted skills in digital marketing and web development, essential for success in today’s digital landscape. The aim is to equip young female entrepreneurs with the necessary tools to effectively promote and expand their businesses. In addition, a digital summer school was organized, covering topics such as artificial intelligence and mobile application development, to enhance participants’ understanding of emerging technologies and improve their digital literacy and technological capabilities.

The impact of these training programs has been significant, with trained entrepreneurs reporting increased sales and improved positioning in the market. Two hundred girls from remote regions in Haiti also benefited from the training, paving the way for future economic opportunities. Some of these girls have even gone on to start their own companies or secure internships with local businesses, demonstrating the practicality and real-world application of the skills they acquired.

However, there is still a pressing need to expand these training initiatives to more communities, particularly in marginalized regions that face structural challenges and limited access to education. By addressing these issues, the partnership between CETE and ITU can continue bridging the digital divide, promoting inclusive development and reducing educational inequalities in Haiti.

In conclusion, the partnership between CETE and ITU has successfully empowered young female entrepreneurs and advanced digital literacy in Haiti. The training programs have proven to be effective in enhancing business success and providing a pathway to economic growth. However, it is crucial to address the accessibility and educational inequalities that persist, in order to ensure that all communities benefit from these initiatives. By doing so, Haiti can achieve a more inclusive and equitable digital future.

Audience

The session on women’s empowerment and technology was highly appreciated by the audience. They found it to be valuable and learned a lot from the presentations. The positive sentiment emphasized the impact of the session on the audience’s understanding and knowledge about the topic.

One notable aspect was the personal experiences shared by audience members who have worked with women in Kenya. They highlighted the importance of business training and group lending in promoting women’s empowerment. This personal experience added credibility and authenticity to the discussion.

An interesting argument put forth in the session was the need to include men in discussions about women’s empowerment. It was argued that men have influence over women’s use of resources and decision-making at home. Therefore, their active participation in these discussions is crucial for the success of women’s empowerment initiatives.

However, concerns were raised regarding the transition to digital technologies. It was argued that as women often come together physically to share ideas and provide mutual support, the shift to digital platforms may lead to the loss of the valuable aspect of communal learning and support. This negative sentiment highlights the potential drawback of the digital transformation in women’s empowerment initiatives.

Affordability of mobile phones remains a major challenge for women in Kenya. The supporting fact that the cost of a mobile phone is prohibitively high for many women underscores the importance of addressing this issue to ensure equal access to technology for women.

One noteworthy observation was the speaker’s effort to dispel myths surrounding women’s ownership of mobile phones in Kenya. The fact that the speaker refuted the claim that women need their husbands’ permission to own mobile phones showcased the effort to challenge traditional gender norms and promote women’s independence and agency.

To address the affordability challenge, it was suggested that promoting affordable access to mobile phones should be a priority. The supporting fact that many women in Kenya cannot afford mobile phones signals the need for affordable options or installment payment methods to ensure that women have equal access to this essential technology.

Women entrepreneurs face several challenges such as lack of funding, high interest rates, and the lack of collateral. The fact that most women entrepreneurs run bootstrap businesses due to limited access to financing sheds light on the hardships they face. These challenges not only impact their profitability but also hinder the scalability of their businesses.

A positive sentiment emerged from the argument that decisions about women entrepreneurs should not be made without their input. The presence of an entrepreneur from Uganda representing women entrepreneurs in the discussion highlighted the importance of including the voices and perspectives of women in decision-making processes.

In conclusion, the session on women’s empowerment and technology received positive feedback from the audience. Personal experiences, arguments for including men, concerns about the digital transition, affordability challenges, and the struggles faced by women entrepreneurs were discussed. The need to challenge gender norms, promote affordable access to technology, and ensure women’s participation in decision-making processes were major takeaways from the session.

Dunola Oladapo

The session, organised by AIF (Alliance for the Internet of Things Innovation), GSMA (Global System for Mobile Communications Association), ITC (International Trade Centre), and ITU (International Telecommunication Union), is focused on promoting women’s inclusion in the digital economy and closing the digital divide. The event brings together various organizations and individuals to discuss and support women’s participation in the digital economy.

One of the main arguments put forward is the need to close the digital divide and integrate women and girls into the digital economy. This is seen as essential for achieving gender equality and reducing inequalities. The session emphasizes the importance of collective efforts from different organizations and individuals to tackle the gap in the digital divide. Inclusive discussions are seen as necessary to address the challenges and barriers women face in accessing and participating in the digital economy.

Panelists at the event include women entrepreneurs such as Aisha Tintoure, CEO of CoDesign Mali, and Naomi Nwanya, CEO of Nomayo Jewelry and Authentic Crafts in Zambia. These women are using digital platforms to expand their businesses and contribute to social development. Their success stories highlight the important role that women entrepreneurs can play in digital transformation and development. It is argued that by providing more opportunities and support for women entrepreneurs, the digital economy can be a catalyst for economic growth and empowerment.

Dunola Oladapo, a female entrepreneur, expresses optimism for more opportunities for women entrepreneurs. As a woman in tech and a female entrepreneur, she values sharing her experiences and is grateful for events like this that provide a space for women to express themselves and engage with others. The support and platform provided by the event organizers and the panel are acknowledged and appreciated by Dunola.

Overall, the event aims to promote women’s inclusion in the digital economy and close the digital divide. It highlights the key role that women entrepreneurs play in digital transformation and development. By providing a space for women to share their experiences and engage in inclusive discussions, the event hopes to drive greater gender equality and empower women in the digital era.

Sylvia Poll

Public-private partnerships and digital inclusion for women play a crucial role in addressing the gender-digital divide and empowering girls and young women in the tech sector. The International Telecommunication Union (ITU) recognises the need for collective action towards sustainable solutions to empower girls through technology.

ITU has co-founded the Equals Global Partnership, alongside GSMA, ITC, UN Women, and UNU, with the aim of closing the gender-digital divide. These partnerships involve governments, network operators, digital equipment and software developers, and organisations such as GSMA and ITC. By bringing together various stakeholders, ITU believes that public-private partnerships can effectively bridge the gender-digital divide by promoting collaboration and shared resources.

Digital inclusion is essential for women to benefit from the digital economy. Currently, hundreds of thousands of women lack access to digital platforms but have the desire to become entrepreneurs and contribute to important work. ICTs (Information and Communication Technologies) serve as a key driver of development and empowerment for girls and young women. By providing access to digital platforms, women can participate in the digital economy and bridge the gender gap.

ITU is leading initiatives to improve young girls’ and women’s access to decision-making processes that will shape their future. They advocate for career opportunities in the tech sector for girls and young women, encouraging them to study STEM (Science, Technology, Engineering, and Mathematics) careers and enter the tech sector. By promoting gender equality in the tech industry, ITU aims to create an environment where women can thrive and contribute to innovative solutions.

ITU actively works on improving access through gender mainstreaming policies, building digital skills, and changing the mindset about the role of women in ICT. They have joined forces with the ITU-EIF project for gender mainstreaming in national policies and have published a handbook on gender mainstreaming for policymakers. These initiatives aim to remove barriers and create equal opportunities for women in the ICT sector.

Recognising the importance of representation, ITU celebrates the appointment of Ms. Doreen Bogdan as the first woman Secretary-General in its 150-year history. ITU is also part of the Equals Leadership Coalition, which champions female leadership in the tech sector. These efforts aim to ensure that women have equal representation and decision-making power within the ITU and the wider tech industry.

ITU is working on various initiatives to build digital skills and empower women through technology. They provide guidance to governments on making digital skills training available for girls and women. Programs such as e-mentoring and e-skills badges have been developed to support their digital growth. Additionally, ITU collaborates with GSMA, EY, and W4 to provide free gender transformative digital capacity building training through the Equals for Digital Skills Initiative.

ITU emphasises the importance of celebrating accomplishments and highlighting good work in the tech sector. They organise initiatives like the Equals in Tech Awards, which recognise organisations that are making significant contributions towards helping girls and young women gain equal internet access, digital skills, and opportunities. Winning organisations benefit from increased recognition and more opportunities in the industry.

Sylvia Poll, during a panel discussion, stresses the value of sharing good work, experiences, and lessons learned. By sharing knowledge and expertise, individuals and organisations can inspire others and contribute to positive change in the tech sector. Despite challenges, events and panel discussions provide a platform to inspire and give hope to girls and young women looking to make an impact in the industry.

In conclusion, public-private partnerships, digital inclusion, and gender equality are crucial in addressing the gender-digital divide and empowering girls and young women in the tech sector. The International Telecommunication Union (ITU) is leading the way with initiatives focused on improving access, promoting career opportunities, developing digital skills, and recognising achievements. By working in collaboration and sharing knowledge, we can drive sustainable change and create a more inclusive and equal tech industry for all.

A

Audience

Speech speed

188 words per minute

Speech length

1103 words

Speech time

351 secs

AT

Aïchatoun Toure

Speech speed

131 words per minute

Speech length

548 words

Speech time

251 secs

BH

Boru Halkano

Speech speed

179 words per minute

Speech length

2167 words

Speech time

728 secs

DO

Dunola Oladapo

Speech speed

168 words per minute

Speech length

2401 words

Speech time

856 secs

KV

Kindi Varus Montreux

Speech speed

160 words per minute

Speech length

722 words

Speech time

271 secs

NN

Nyawa Naomi

Speech speed

153 words per minute

Speech length

1857 words

Speech time

730 secs

PM

Pippa McDougall

Speech speed

161 words per minute

Speech length

1991 words

Speech time

743 secs

SP

Sylvia Poll

Speech speed

174 words per minute

Speech length

2008 words

Speech time

691 secs