Multistakeholder platform regulation and the Global South | IGF 2023 Town Hall #170

12 Oct 2023 02:00h - 03:30h UTC

Event report

Speakers and Moderators

Speakers:
  • Khadijah El-Usman, Civil Society, African Group
  • Miriam Wimmer, ANPD, Government, Latin American and Caribbean Group (GRULAC)
  • Sunil Abraham, Facebook India, Private Sector, Asia-Pacific Group
  • Marielza Oliveira, UNESCO, Intergovernmental Organization
  • Felipe Neto, VERO Institute, Private Sector, Latin American and Caribbean Group (GRULAC)
Moderators:
  • Henrique Faulhaber, CGI.br, Private Sector, Latin American and Caribbean Group (GRULAC)

Table of contents

Disclaimer: This is not an official record of the IGF session. The DiploAI system automatically generates these resources from the audiovisual recording. Resources are presented in their original format, as provided by the AI (e.g. including any spelling mistakes). The accuracy of these resources cannot be guaranteed. The official record of the session can be found on the IGF's official website.

Knowledge Graph of Debate

Session report

Audience

The analysis highlights a negative sentiment towards cooperation between authorities, suggesting that it may result in longer response times and decisions that lean towards soft laws rather than hard laws. This indicates that when multiple authorities are involved in decision-making processes, the cooperation required may slow down the overall process, potentially delaying the timely resolution of issues. Additionally, the preference for soft laws over hard laws implies a level of flexibility and compromise that may not always be in the best interest of regulation and enforcement.

On the other hand, the analysis identifies a positive sentiment towards the diverse approaches taken by different countries in addressing global issues. This variation in responses can be attributed to the regional context in which these issues arise. It showcases the importance of considering local factors and tailoring solutions accordingly. By acknowledging and respecting the different approaches taken by various countries, a more comprehensive and effective response to global issues can be achieved.

Despite the challenges associated with cooperation, there is support for the need to collaborate and work together. It is emphasized that finding ways to harmonise responses and regulations is crucial. This highlights the importance of striking a balance between allowing for diverse approaches rooted in regional context while also ensuring alignment and consistency in addressing global challenges. By doing so, synergies can be formed, facilitating more efficient and effective decision-making processes.

It is worth noting that the analysis does not provide specific evidence or supporting facts for the arguments presented. However, it sheds light on the different perspectives and sentiments related to cooperation between authorities, the impact of regional context on addressing global issues, and the necessity of finding mechanisms to harmonise responses and regulations.

In conclusion, the analysis indicates a negative sentiment towards cooperation between authorities, pointing out the potential drawbacks such as slower response times and favoring soft laws. However, it also recognises the positive aspect of diverse approaches taken by different countries in addressing global issues. The need for cooperation is acknowledged, with an emphasis on finding ways to strike a balance between regional context and harmonising responses and regulations. This expanded analysis provides insight into the complexities and challenges faced in achieving effective international cooperation while highlighting the importance of adaptation and collaboration.

Joanne Cunhe

The analysis draws attention to several challenges related to global platform governance and stakeholder participation, particularly focusing on India and the Global South. One major obstacle is the lack of capacity in terms of both financial resources and personnel. This can make it difficult for these regions to actively engage in global discussions and shape decision-making processes.

Another highlighted challenge is the absence of diverse voices in these global discussions. It is crucial to involve groups that are directly affected by or study platform harms in order to ensure comprehensive and inclusive governance. However, these voices are often underrepresented or not fully involved in decision-making processes, limiting their influence.

The sentiment surrounding these challenges is predominantly negative, reflecting the difficulties faced by India and the Global South in effectively participating in global platform governance. These challenges call for greater attention and support to address disparities and provide equal opportunities for participation.

Regarding stakeholder participation in decision-making processes, a significant challenge is achieving meaningful involvement. Different approaches to stakeholder participation in India’s rulemaking have been observed, but stakeholders are often limited in their involvement at the initial stage, especially when operating at the draft bill level. This limitation prevents stakeholders from having a substantial impact on decision-making processes, raising concerns about inclusivity and transparency.

Power dynamics between various stakeholders also play a crucial role in shaping the type of participation observed. The dynamics between civil society and the state, or between the state and platforms, vary greatly across jurisdictions. Understanding these power dynamics and tailoring approaches based on the context becomes essential to ensure fair and equitable participation.

Another important aspect highlighted is the need for tailored approaches to platform regulation in the global majority. Considering specific contexts in different regions is crucial for effectively addressing challenges and nuances associated with platform governance.

While greater collaboration among different stakeholders within civil society is seen as a necessity, there is existing fragmentation that hinders support at global forums. Efforts should be made to address this fragmentation and foster collaborative approaches that can lead to impactful decision-making and partnerships for sustainable development.

In conclusion, the analysis demonstrates the challenges faced by India and the Global South in terms of global platform governance and stakeholder participation. It emphasizes the need for capacity building, diverse voices, and inclusive decision-making processes. Additionally, power dynamics and tailored approaches to specific contexts are crucial factors to consider. Efforts to address these challenges and promote collaboration among stakeholders will be essential for effective governance and achieving sustainable development goals.

Online Moderator

The first question raises the issue of developing national regulations for digital platforms, considering their cross-sector impact. The term “platformization” refers to the widespread presence of platforms across various industries, requiring regulations that can cover a wide range of issues. The question emphasizes the complexity of this task, as it involves addressing the extensive regulatory agenda associated with platform regulation. It is crucial to develop effective national regulations that strike a balance between the benefits of digital platforms and concerns related to competition, privacy, data protection, and user rights.

The second question explores different governance models for regulating digital platforms. It examines the advantages and disadvantages of a centralized model, where the state plays a dominant role, compared to a polycentric model that involves both the state and civil society. The centralized model offers the advantage of clear hierarchical structure and potential efficiency in decision-making. However, it may also lead to concentration of power, reduced inclusivity, and a risk of regulatory capture. On the other hand, the polycentric model promotes multi-stakeholder involvement, diverse perspectives, and potentially reduces the risk of regulatory capture. However, reaching consensus and making decisions efficiently may be more challenging.

Both questions highlight the complexity and importance of addressing these issues comprehensively and inclusively. Considering the cross-sector impact of platforms and adopting governance models that balance state involvement and civil society participation are crucial in shaping effective regulations for digital platforms. Ongoing discussions, research, and collaboration among policymakers, industry leaders, civil society organizations, and other stakeholders are needed to develop regulatory frameworks that encourage innovation, protect user rights, promote fair competition, and ensure a sustainable and inclusive digital ecosystem.

Miriam Wimmer

Platform regulation encompasses a wide range of laws aimed at promoting competition and combating misinformation. The business models of digital platforms present unique challenges in protecting fundamental rights. Data protection authorities naturally play a role in discussions surrounding platform regulation, as digital platforms involve the large-scale processing of data. Furthermore, traditional data protection principles and rights touch upon issues concerning digital platforms.

Brazil supports the concept of multi-stakeholder participation in digital regulation and has implemented a model of multi-stakeholder internet governance. There is an expectation that regulatory bodies dealing with digital issues should have formal consultation mechanisms in place. This supports the idea that involving multiple stakeholders in the regulatory process can lead to more comprehensive and effective outcomes.

However, challenges exist in coordinating and cooperating between public bodies involved in platform regulation, particularly due to budgetary and resource constraints. The creation of new governmental bodies may be limited, which can hinder effective coordination and cooperation. These challenges highlight the need for efficient and effective cooperation between regulatory bodies involved in platform regulation.

Dealing with digital platforms requires the understanding and enforcement of multiple legislations, which necessitates the involvement of different regulators. The institutional setup to address the complexities of digital platforms is very cross-cutting and transversal, thus requiring the collaboration of various regulatory bodies. This highlights the need for a comprehensive and coordinated approach to platform regulation, involving various stakeholders and regulatory authorities.

A centralized model for platform regulation is deemed unfeasible due to the diverse fields that platforms touch upon, such as labor relations, misinformation, human rights protection, and competition aspects. The complexities of these issues make it impractical to discuss a centralized regulator for the entire digital ecosystem. Instead, a multifaceted approach involving different agencies and stakeholders is required to effectively regulate and address the challenges posed by digital platforms.

Cooperation between different agencies, as well as the involvement of various stakeholders, is necessary for successful platform regulation. However, cooperation does not arise spontaneously; it must be crafted into legislation to ensure its effectiveness and legitimacy. Additionally, public participation is crucial in ensuring the legitimacy and effectiveness of regulatory decisions. While cooperation and public participation may be time-consuming, they are integral to shaping regulations that address the diverse concerns surrounding digital platforms.

In conclusion, platform regulation involves addressing various legal challenges, promoting competition, and addressing concerns such as misinformation and fundamental rights. The business models and data processing involved in digital platforms necessitate the involvement of data protection authorities. Brazil supports multi-stakeholder participation in digital regulation. However, challenges in coordinating and cooperating between public bodies exist, and the decentralized nature of digital platforms requires multiple regulators. A centralized model is impractical, and cooperation, legislation crafting, and public participation are essential for effective and legitimate platform regulation.

Sunil Abraham

The analysis explores a range of topics, including regulation, open-source projects, emerging technologies, discrimination, 5G standards, AI fairness benchmarks, disability rights, compliance engineering, global compliance, and user empowerment. The discussions provide valuable insights into these subjects, highlighting important considerations and challenges.

One key point discussed is the three layers of the regulatory ecosystem: classical regulation, co-regulation, and self-regulation. The example of the Information Technology Act in India is mentioned, which demonstrates reflexive regulation and provides regulated entities with immunity from liability when complying with state-mandated or self-regulatory standards such as ISO 27001.

The analysis discusses META’s active involvement in open-source projects, AI models, and open datasets. META is shown to have over 1,200 open-source projects and has released 650 open-source AI models and 350 open datasets. This showcases their commitment to open collaboration and innovative solutions.

The need for legislation with multi-stakeholder engagement to regulate emerging technologies is another important argument presented. It is emphasized that good laws are necessary to ensure that regulations remain future-proof and effectively address potential harms caused by emerging technologies. The importance of bottoms-up knowledge building and norm setting in the legislative process is also highlighted.

The role of open-source tools in preventing discrimination is emphasized. META’s Massively Multilingual Speech tool, capable of identifying and processing thousands of languages, is mentioned as a means to ensure inclusivity. The release of the open data set Casual Conversations is also noted, enabling the benchmarking of software to prevent discrimination. This highlights the significance of utilising open-source solutions to promote fairness and reduce inequalities.

Regarding 5G standards, the analysis mentions that the Indian proposal for rural and remote connectivity was not included in the main 5G standard due to a lack of structured resources for participation. This underscores the need for structured resources to facilitate regular participation in relevant international platforms.

The potential consequences of adopting alternative indigenous standards for 5G are discussed. It is argued that such adoption could result in the loss of network effects in hardware manufacturing, highlighting the complexities involved in standardisation decisions.

The analysis emphasizes the importance of multiple benchmarks before implementing mandates for AI fairness. It is mentioned that multiple benchmarks are evolving in this area, encompassing both open and proprietary models. This underscores the need for a comprehensive understanding of the technology and its implications before implementing mandates.

The mandate of mature standards for protecting the rights of the marginalized is described as an important argument. Specifically, the need for state-mandated standards such as WCAG to ensure the protection of disabled individuals’ rights is highlighted.

The analysis discusses META’s regulation readiness approach, noting that policy and legal teams within META monitor enacted and proposed laws in different jurisdictions. The aim is to create compliance artifacts that can be applied globally, showcasing the company’s commitment to regulatory compliance.

The challenges posed by conflicting legal obligations in different jurisdictions are highlighted. Such conflicts can hinder global rollouts of certain user rights or features, illustrating the complexities of navigating legal obligations across multiple jurisdictions.

The discussion on new laws requiring corporations to have explicit contact points addresses the potential benefits and challenges associated with these laws. It is mentioned that while these laws can empower users, they can also present challenges in terms of personal criminal liabilities and additional complexities. The Indian IT law is referenced, which requires global corporations to have three individuals stationed in the office who are available to users and government stakeholders. This commitment entails personal criminal liability and presents additional complexity.

In conclusion, the analysis provides valuable insights into various aspects of regulation, open-source projects, emerging technologies, discrimination, 5G standards, AI fairness benchmarks, disability rights, compliance engineering, global compliance, and user empowerment. The discussions underscore the importance of multi-stakeholder engagement, the use of open-source tools to promote inclusivity and fairness, the complexities of standardisation decisions, the need for comprehensive understanding before implementing mandates, the mandate of mature standards for protecting the rights of marginalized individuals, and the challenges and benefits associated with laws requiring corporations to have contact points. Overall, the analysis highlights the complexity and importance of regulatory issues and the need for informed and collaborative approaches to address them.

Marielza Oliveira

The analysis explores various aspects of internet governance and capacity building. One key point highlighted is the significance of multistakeholder engagement in achieving consensus and shared goals. The multistakeholder approach, which involves involving various stakeholders, is deemed the most effective way to build consensus around common goals and values. Multistakeholder initiatives aim to meet expectations by being inclusive, diverse, collaborative, and legitimate.

However, it is acknowledged that the multistakeholder approach needs to adapt to the evolving nature of the internet. Different stakeholders have become dominant in internet governance, and it is argued that the approach should identify which stakeholders should be involved in addressing the diverse challenges faced by the internet today. This necessitates constant evaluation and adjustment to effectively address the complexities of internet governance.

The rise of big tech platforms is also a significant factor in the changing landscape of internet governance. The fast-paced ethos and immense power of these platforms are not always aligned with the pace and authority of other actors, particularly governments. This poses a challenge to the role of governments in internet governance. It is essential to address power imbalances between the private sector and governments to ensure fair and equitable governance of the internet.

Another crucial aspect is the need for capacity building among government and civil society actors. It is noted that many judicial actors have limited understanding of the limitations of technologies like artificial intelligence (AI). In response, UNESCO has initiated training programs for these actors on AI. Additionally, a competency framework for civil servants has been developed to enhance their knowledge and understanding of relevant issues. This capacity building is considered vital to bridge knowledge gaps and empower government and civil society actors to actively participate in internet governance.

Regarding addressing power imbalances in the digital space, the analysis discusses the potential of the Global Digital Compact and emerging internet regulations. The Global Digital Compact presents an opportunity to reimagine the approach to internet governance and establish a fair and inclusive framework. UNESCO’s Internet for Trust guidelines are highlighted as a contribution to this process. These efforts aim to create a more balanced digital space where power imbalances are addressed, and the interests of all stakeholders are considered.

In conclusion, the analysis underscores the importance of multistakeholder engagement, adaptability to the changing nature of the internet, addressing power imbalances, and capacity building for effective internet governance. The Global Digital Compact and emerging internet regulations offer avenues to address these challenges and create a more balanced and inclusive digital space.

Renata Ávila

The analysis explores the topic of multi-stakeholder governance and democratic deficits in the internet governance model. Renata Ávila highlights Brazil’s multi-stakeholder model as an exemplary approach to democratic governance of the internet. This model is considered essential for ensuring transparency and inclusivity in decision-making processes related to the internet.

However, it is noted that the effectiveness of multi-stakeholder governance depends on its structure. If not appropriately designed, these governance models can inadvertently validate the opinions of the most powerful actor at the table, potentially undermining the democratic nature of the process.

Another important argument presented is that companies should refrain from exploiting democratic deficits. The analysis suggests that companies should instead adopt a more transparent and open approach, actively sharing information and being proactive in their commitment to multi-stakeholder governance. This would help address concerns related to potential double standards and unfair practices that arise when legislation is lacking or insufficient.

Furthermore, the analysis highlights the need to address inequalities and exclusions within the multi-stakeholder model. Two specific areas that need attention are the rural-urban divide and gender divides. The analysis advocates for meaningful civil society participation and emphasizes the importance of internal processes within civil society to reach broader consensus.

The analysis also argues for a bottom-up approach and civil society’s active participation in the design and problem-solving processes. The NetMundial process in Brazil is cited as an example where civil society had a significant role in designing and triggering the problem-solving process, making it a successful model to follow.

It is also suggested that civil society should have access to mechanisms that enable them to activate processes when needed. This would allow civil society to effectively address concerns and ensure that their voices are heard in the decision-making processes.

Collaboration between different actors, including civil society, is seen as a valuable asset for effective policy-making and implementing changes. The analysis gives an example of how civil society facilitated the exchange of practices and cases between antitrust and consumer protection authorities through WhatsApp. By engaging various stakeholders, new insights can be gained, and solutions can be developed collectively.

Transparency is considered the best antidote for addressing concerns related to multi-stakeholder governance. Increased transparency can help build trust among stakeholders and promote accountability. It is noted that South-South cooperation plays a vital role in balancing power dynamics and improving multi-stakeholder models.

The analysis also emphasizes the importance of sharing good practices, learning from each other, and holding platforms accountable. By studying platforms and documenting both successful and unsuccessful attempts, improvements can be made, and repetition of errors can be avoided.

In conclusion, the analysis highlights the importance of democratic governance in the internet space through multi-stakeholder models. It emphasizes the need for transparency, inclusivity, and meaningful participation from civil society. The analysis also underscores the significance of addressing inequalities and promoting collaboration between various stakeholders. Through these efforts, a more balanced and effective multi-stakeholder governance model can be achieved, ensuring democratic decision-making processes in the internet governance landscape.

Moderator

The speakers in the discussion highlighted the importance of multistakeholderism in the context of internet governance and platform regulation. They emphasized that digital platforms are crucial tools for global communication, but their regulation can be challenging, especially for developing countries. It was noted that regulation models from Europe, which have been successful in their own context, may not be easily adaptable for countries in the Global South due to different states of institutional development.

The speakers also discussed the different approaches that countries take in governing and regulating digital platforms. They noted that diverse government agencies are often involved in the process, such as ENPD, Senacon, and CADI in Brazil. This demonstrates the complexity and multifaceted nature of platform regulation, which requires the involvement of various stakeholders and government departments.

The concept of multistakeholderism was seen as a valuable approach for regulating platforms and promoting internet governance. It was mentioned that multistakeholderism has played a role in strengthening civil society’s participation in platform regulation in Brazil through the engagement of various stakeholders, as evidenced by the participation of CGIBI and the consultation it conducted. The speakers argued that multistakeholderism allows for a broad range of actors to be considered in decision-making, helping to build consensus around shared goals and values.

The speakers acknowledged that implementing successful multistakeholder approaches is not always guaranteed. They pointed out challenges such as power asymmetries and the potential for participants to not be legitimately chosen. However, they also highlighted the potential improvements that could be made, including building awareness and reducing knowledge imbalances.

The discussion also touched upon thechallenges posed by dominant stakeholders, particularly big tech platforms. The speakers noted that the ethos of big tech does not always align with the pace of other actors, and their accountability can be challenged. This highlights the need for effective regulation and governance of these platforms to ensure fairness and protect fundamental rights.

The speakers stated that the adaptation of the multistakeholder approach is necessary to fit the rapidly transforming digital landscape. They emphasized the need to raise awareness around the benefits of multistakeholder approaches and reduce knowledge imbalances among actors involved in platform regulation.

In conclusion, the speakers agreed that inclusive and transparent governance of digital platforms, through the adoption of multistakeholder models, is essential. They recognized the challenges faced by developing countries in adapting existing regulation models and stressed the importance of sharing and adopting successful practices between countries. Additionally, they emphasized the need for cooperation, collaboration, and active involvement of civil society in decision-making processes. Overall, the discussion provided valuable insights into the complexities and dynamics of platform regulation and the importance of multistakeholderism in achieving effective governance.

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