The International Consumer Protection and Enforcement Network (ICPEN) is a network of governmental consumer protection authorities from over 50 countries, which acts as an information sharing network on cross border commercial activities that may affect consumers' interests, while promoting international cooperation among law enforcement agencies.
The long term goals of the network are: to generate and share information and intelligence on consumer protection issues; to share best practices in legislative and enforcement approaches to consumer protection; to take action to combat cross-border breaches of consumer protection laws; to facilitate effective cross-border remedies; to identify and promote measures for effective consumer protection enforcement; and to promote and encourage wider participation and cooperation with other consumer protection enforcement organisations.
ICPEN's activities cover issues related to consumers' protection in the online environment, especially with regard to e-commerce. The network provides consumers with information on how to avoid misleading or fraudulent e-commerce practices, how to protect themselves from technical vulenrabilities (viruses, spyware, etc.), and how to resolve cross-border disputed related to online transactions. ICPEN has also launched specific initiatives: