European Commission digital strategy: A digitally transformed, user-focused and data-driven commission

Summary

The European Union Commission aims for a modern, digitally transformed governance, emphasizing a human-centered approach, digital inclusion, and ethical technology use. The COVID-19 pandemic accelerated this transformation, exemplified by the EU digital COVID-19 certificate and NextGenerationEU initiatives. The 2018 digital strategy aimed for a user-focused, data-driven organization, with IT action plans in progress. The transformation now expands from IT to digital culture and policymaking, supported by robust cybersecurity.

This strategy promotes optimizing processes, automating workflows, and fostering digital culture for productivity. It requires a balanced partnership between business departments and IT. The framework includes five strategic objectives: empowering staff with digital skills, embedding digital checks in policymaking, incentivizing business-driven digital transformation, managing IT systems for a sustainable digital environment, and delivering green, secure and resilient infrastructure. These objectives aim to make the Commission agile, trusted, and proactive, aligning with EU strategic priorities and ensuring smooth integration of people, processes, data, and technology.