The Information and Communication Technology Sector Plan (ICTSP) 2022/23–2026/27 for Samoa
May 2022
Strategies and Action Plans
Author: Ministry of Communications and Information Technology of Samoa.
The Information and Communication Technology Sector Plan (ICTSP) 2022/23–2026/27 for Samoa is a comprehensive five-year strategy designed to transform the country’s digital ecosystem in line with national development goals. Below is a detailed explanation of the plan based on the document you provided:
Purpose and context
The ICTSP builds upon the achievements of the previous Communications Sector Plan (2017/18–2021/22), aligning closely with the broader national development blueprint—the Pathway for the Development of Samoa (PDS) FY2021/22–FY2025/26. Its central vision is:
‘Affordable, appropriate, accessible, and secured ICT services to promote social and economic well-being and quality of life for all.‘
It sees ICT not only as a sector in its own right but also as a key enabler of progress in health, education, commerce, environment, and government services.
Key goals
The plan sets out seven overarching goals:
- Sustainable ICT workforce and ICT-literate population
- Improved domestic connectivity and access
- Enhanced e-services in priority sectors
- Stronger ICT policy, planning, and regulation
- Safe and secure ICT environment
- Sustainable financing and monitoring framework
- Effective coordination and partnerships across sectors
Each goal is associated with measurable outcomes, such as increasing school internet access, developing e-government platforms, and passing data protection legislation.
Strategic pillars and activities
Human capital development
- Certification and training of ICT professionals
- Integration of ICT in all education levels
- Establishment of community ICT hubs
- Bi-annual training programs
Infrastructure and access
- Upgrade and centralisation of the Samoa National Broadband Highway (SNBH)
- Deployment of a domestic Internet Exchange Point (IXP)
- Support for last-mile and rural connectivity
- Management of e-waste and promotion of energy sustainability
Digital services and applications
- Digitisation of all public services (government, health, education)
- Establishment of a Digital Transformation Authority
- Preservation of cultural content through local language platforms
- Unified data archiving and backup systems
Policy, legal and regulatory reform
- Legislation on e-commerce, data privacy, and cybercrime
- Inclusion of disadvantaged groups in ICT policies
- Compliance with international standards and promotion of open-source software
Cybersecurity
- Strengthening of SamCERT (Computer Emergency Response Team)
- Awareness programs on cyber threats
- Capacity building in digital forensics and incident response
Stakeholder engagement
Key stakeholders include:
- Government ministries and agencies
- Private sector (e.g., ISPs, broadcasting)
- NGOs and civil society
- Development partners (e.g., ITU, ADB, DFAT)
Stakeholders were actively involved in consultations, and the plan was designed to reflect a whole-of-society approach.
Monitoring and evaluation
The ICTSP includes a structured M&E framework:
- Annual progress reports are delivered to the Executive Management of the sector
- A mid-term review is scheduled for December 2024
- Final evaluation and preparation for the next plan by June 2027
Risks and mitigation
The plan identifies key risks such as:
- Technological change outpacing capacity
- Limited funding and human resources
- Vulnerabilities in cybersecurity
- Geographic isolation and natural disasters
Risk mitigation strategies include investment in capacity development, establishing clear contingency plans, and fostering international partnerships.
Institutional arrangements
The plan is jointly managed by:
- Ministry of Communications and Information Technology (MCIT)
- Office of the Regulator (OOTR)
- Samoa Post Limited (SPL)