ISO/IEC TR 22678:2019 Information technology – cloud computing – guidance for policy development

Summary

Cloud computing has become a major industry throughout the world in recent years, and today
comprises a global network of large and small datacentres and telecommunications networks, operated
by many different cloud service providers, offering vast numbers of different cloud services to their
customers. These cloud services range from simple email and productivity applications, through
replacements for traditional on-premises software, up to advanced services that cannot be constructed
in any other way, such as social networks, big data processing, machine learning, and cognitive services.
Cloud computing offers many benefits to cloud service customers, to governments, and to society.
As with all commercial services, governments and enterprises are adopting policies to ensure that
customer and governmental interests are protected.
This document provides information to assist with the development of such policies concerning the
deployment and use of cloud computing systems and services.