Microsoft says that the cause of the global outage is resolved

Despite resolving the initial issue, residual impacts continue, and the company is actively working to restore full functionality.

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Microsoft announced on Friday that the underlying cause of a global outage has been resolved. However, some Office 365 apps and services continue to experience residual impacts from the cybersecurity outages. The company is working to restore normal operations and fully mitigate any ongoing issues.

The initial outage had widespread effects, disrupting key sectors such as airlines, media, healthcare, and financial services, which also experienced significant impacts around the world. The root cause of the outage was traced to a software update by cybersecurity firm CrowdStrike.

The company’s CEO, George Kurtz, announced that they identified and fixed the update that caused Windows systems to crash globally. Kurtz emphasised that the incident was not a security breach or cyberattack.

As Microsoft continues to resolve these residual impacts, users are advised to remain patient and expect intermittent disruptions until full functionality is restored.